Guest Suites of Boca Raton
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Historical Traveler Reviews Guest Suites of Boca Raton
Not the normal Hilton property
This had to to be one of the worse Doubletrees I have ever seen. Had to stay here in a pinch. Was last resort (for good reason)! Post hurricane booking. Nicer hotels were booked. Lets begin with the staff. The check-in was a joke. The female employee at reception knew absolutely nothing about what she was doing. She had to get assistance to find my reservation, and assign me a room. I had a confirmed reservation and was told by her that there were no rooms available. Once I got to the suite, I was taken back even further. I sat my bookbag on the round dining area table that promptly fell to the floor. The table top wasn't even bolted on. The room was cramped. Two double beds, one against the wall, and the other against the window (flushly against both). The TV shared counter space with the sink! Very close proximity. The Managers hour was lousy. Warm, stale beer and no snacks. During the stay, the hotel was having tree service done in the courtyard. This included the tree crew using a very loud blower to blow debris all over the place. This included blowing debris on the guests and into the pool. Breakfast was adequate. It appeared that some of the guests were allowed to enter the breakfast area prior to posted hours of operation (doors were locked, but people were inside eating). There was one good thing about the stay, the AC unit in the room was very good. The room was cool without noise or foreign smells.
My granddaughter and I had occasion to stay here
and we found the hotel to be excellent. Nice large,clean rooms with living and bedrooms being sererate with a tv in each. Clean, big pool and hot tub. Breakfast was included and was of a good variety. Staff was most pleasant and I had quite an extensive chat with young lady on front desk who was very helpful and friendly. WILL STAY AGAIN.
Our family recently stayed here and we were all VERY pleased. The hotel staff was very helpful and friendly at all times. The rooms were very clean and roomy. Even though the hotel wasn't located on the beach, the free shuttle service was great and the pool was nice too. The location was convenient. The breakfast buffet every morning was also very nice...it included a wide variety of foods and drinks (to make everyone happy). We would definately recommend it to anyone to stay here. You won't regret it! =)
Good stay: excellent free breakfast
Breakfast has been seriously upgraded (if prior post is accurate). It includes bacon, sausages, waffles, bagels, pastries, a choice of juices, etc. For the money (priceline used) it was a good choice.
Don't think we'll go back
My husband and I recently stayed at this hotel with our small dog. The primary reason we stayed here is because the hotel is pet friendly and we had Hilton rewards, so we stayed for free (not including the $70 pet fee). All in all, the facilities are decent. The room was spacious, the pool was nice, and there was a free hot breakfast every morning. As for the staff, that is an entirely different story. This was the ABSOLUTE rudest staff I have ever encountered. My husband and I were mortified by the way they treated us. They were always talking with eachother at the front desk and were incredibly annoyed if a guest had a question. I witnessed an employee yell at an older gentleman in a wheelchair because he asked for another cookie (they are complimentary at chek-in). We asked them for some restaurant recommendations, and they said they didn't know they area. How can you work at a hotel and not know a little about the area??? We will not stay here again if we return to the area and I would highly recommend staying elsewhere if you travel to Boca Raton.
Better than Expected...
After reading the reviews for Doubletree, I had serious doubts about staying there. But, I have a small dog and DT is a pet friendly establishment. After entering the room, I started looking around for deficiencies. I found very few problems. Ok, the bed could have been a little firmer and the bedspread was gross (cigarette holes), but I found a nice comforter in the closet. The room was very spacious, well maintained, and clean. The staff was friendly and the breakfast was OK.
All in all, DT was a very pleasant stay for the money and I'd definitely stay again.
Okay,but wouldn't stay again
We thought we'd gotten a good deal of $50/night through priceline but once we pulled into the parking lot I knew this was not the hotel for me.For starters, all of the rooms open to the outside. I absolutely hate hotels like that and we had ants in our room. You'd think the rooms would be inspected for obvious flaws like trails of ants. Definitely will not stay here again, my money will be better spent elsewhere.
A pleasant surprise
My wife and I stayed here from 07/31/03 - 08/06/03. Contrary to other reviews, the rooms were very clean, had no smell of smoke, and were very comfortable. The pool is of a good size and the staff if accomodating. I booked the hotel for the price, but I could recommend it under any conditions
Don't Judge a Book by its Cover
Hotel makes a nice impression at first. Rooms are updated and pool area in the courtyard is nice. However, the room wasn't cleaned well and the toilet dripped all nite. The night clerk was surly, and didn't wear a name tag (as the day staff did). The hot breakfast buffet was terrible. It was served in a dirty cabana like area with old pool furniture. The overhead lights didn't work and the offerings were slim. The starches were white and wheat bread and butter. No bagels, fruit, cheese, etc. Food was placed on old folding tables. I passed on the breakfast and drove 1/2 mile and paid for a decent meal. The woman bringing out the food had the same poor customer service training as the night clerk.
We stayed at Doubletree boca in the end of march 2003. We booked through priceline so got a good deal. emailed ahead for a king bed. They didn't have one for us. non-smoking room had cigarette burns on sheets and toilet seat. Room was clean otherwise but cheaply decorated. Trash was however left under the bed by maids. pool is big. lots of spring breakers this week but we were not bothered by noise since the sleeping room is not facing the pool. 2 big TV sservice was good. there is no gym but they give passes to balley's fitness. You can hear the train honking but if noisey air conditioning is on you won't the hotel is ok if you get a good deal. embassy suites next door is nicer but very cold in lobby.
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