Grosvenor Pulford Hotel & Spa
How has this hotel rated in the past?
Historical Traveler Reviews Grosvenor Pulford Hotel & Spa Chester
New Years Eve And Day
Me and my partner and 2 other couples stopped here as a break away for New Years eve,we had an absolutley fantastic time and i would definatley be going back again for New Year, The rooms were lovely with a view of horses in the fields,we went into Chester in the evening but wish we had got tickets to stop in the hotel for the New Year,The Spa facilities where really good,especially after a night out really refreshing! service excellent, We had the cavery on the New Years Day in the restraunt which was outstanding! We didn`t even need to leave the premises on New Years day due to the fact you have everything you need at the hotel.
I am going back again in May for a friends Hen party as i highly recommend it.
Over priced - Poor Service
We stayed here for 1 night as a romantic getaway having found the hotel website via the internet.
The service was poor, the staff poorly trained and a distinct lack of customer service. We also felt the hotel was way over priced.
The hotel itself looked fabulous and the location was beautiful exactly as described.
Stayed here for a night with my Wife for our anniversary. Our stay was superb. The hotel staff were friendly and really went out of their way to help. The hotel has two "eatery's", Nelson and Ciros. The food in Nelsons was excellent and the evening meal in Ciros was exquisite. The room immaculate, as was the rest of the hotel. The hotel pool and spa were excellent as was the beauty salon, and again the staff went out of their way to be of service. I highly recommend this hotel.
Lovely location hamlynn
This hotel was in abeautiful location, overall not completely satisfied with the service. Our room had not been cleaned on our return at 2pm and the chamber maid came into our room at 8.15am when we were still asleep. reported this to the lady at the reception and she said she shall have a word with the head house cleaner. lets hope she does as this is not good enough.
Really good value
If you don't need the lifts or porters necessary to get a hotel 4*s then I thoroughly recommend the Grosvenor at Pulford. We booked 48 hours before going for a mid week break and had a really wonderful time. The pool and gym are superb, the Nelson's bar and brassiere are excellent and for an occassion the restuarant is lovely. We stayed in a 'feature' room which gave us an enormous room with a super kingsize bed. The plumbing was a little old, but so was the part of the building we were in! There are many rooms in the newer extensions. We were only 15 minutes from the centre of Chester and the cost was a third of the similarly named hotel in Chester's centre.
Great stay - but location misleading
We had a wonderful two-night stay at the Grosvenor Pulford over the weekend. The room was superb, the food excellent and we enjoyed using the health spa facilities on several occasions.
However, I felt I must write this review because we were disappointed that the literature and hotel website stated this hotel was just "minutes" from the city centre.
It is in fact five miles outside the city centre. We really were expecting to be able to walk into Chester and felt the for the distance to be stated as "minutes" was misleading. We went out into the city on one evening but had to take a taxi.
We were not the only guests to notice this, one gentleman was clearly annoyed about the location upon checking in.
The Grosvenor Pulford is a superb hotel and we will certainly be staying again, however we do feel that the hotel's literature and booking websites could be more accurate in describing its location.
Stayed at the Grosvenor Pulford for a romantic weekend away for my husbands birthday. On check in we were told that we had been upgraded to an exectutive room for the weekend at no extra charge which was lovely as it had the sleeping area on another floor. The room itself was dectorated tastefully to a very high standard and the bathroom was lovely also. We had a view accross fields from one side of our room and accross the hotel courtyard the other
We used the swimming pool facilities and enjoyed sitting in the whirl pool and steam room. The swimming complex had a roman theme with pillars and wall decor which made a nice change from other hotels.
We ate in the hotel resturant Ciro's on the Saturday night and had a wonderful meal. It wasn't cheap, but the quality of the food and wine was worth every penny.
The hotels proximity to Chester was great. Near, but with a countryside feel. We drove about 5 minutes up the road to a park & ride and took the bus into the city center which was much cheaper than parking.
We love Chester as a city and on our next trip up there we will stay at the Grosvenor Pulford again.
Very nice hotel - handy for Chester
We spent 2 nights in this hotel this summer and received a great rate through Octopus Travel website. Our family room had not yet been refurbished and was a little tired, but it had a very unusual layout with a spiral staircase leading to an upper floor with double bed, TV and bathroom. The rooms that had been refurbished looked as though they had been finished to a very high standard. This is quite a large hotel and had many nice relaxing seating areas. A local bus stops just outside the hotel, and the journey into Chester only took about 5 minutes. The only down side to the hotel was that it was very quiet at night, with no piped music or entertainment.
A great place to stay
Loved every minute of our stay helpful staff great food with good service.
Beautiful hotel, beautiful location
we had a little trouble finding it but when we did we were greeted by a lovely building set among fantast picturesque country side. Inside the decor is tastefully decorated and the rooms are to a very high standard and finish. I thoroughly enjoyed the whole experience visiting the grosvenor, the food was excellent, the staff pleasant and helpful and the location stunning!
TripAdvisor Reviews Grosvenor Pulford Hotel & Spa Chester
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