Gresham London

I had the unfortunate experienc of staying at hotel for week during Thanksgiving in Novenber 03. The Gresham Hotel was terrible and the staff were rude and inconsiderate and most did not speak english. The bathroom was so small you could bareley move around. There was no closet space the satellite TV is a joke it had 3 channels and two of those were the same with lousy reception. We frequently had to ask for clean towels. The cleaning staff would turn the heat off in the room after they were done cleaning and when we would come back to the room it would be freezing and it would take a long time for the room to warm up again. The room size was tiny. Supposedly the rooms were recently remodeled. Whoever it was, should be shot. The beds were uncomfortable and the room was drafty. The hairdryer was in a desk drawer, from which it could not be moved and used in a convenient place like the bathroom.

The rug in the room was filthy. The coffe and tea service consisted of some no name tea bags and a plastic cup and a tiny spoon and plastic pot with a rusted heating element that appears they salvaged from the trash. The furniture was broken. The hotel was advertised as a superior tourist class hotel. The brochures for this hotel are deceptive. This hotel in reality is a no class budget hotel. I for one will never stay it this dump again and hope nobody else has the unfortunate experience of staying in this dump.

It was a terrible experienceand I will certainly avoid this hotel. It is rated 3 to 4 stars and should have been no more than 2 stars. The hotel is well located but quite dirty. Bathroom is like a box in which you can hardly move. Do not take much luggage: you can not hang your clothes!! Cleaning staff inadequate - we stayed there in December and found a newspaper dd October 16 under the bed!! - and most staff does not speak english. Drinks at the bar are out-of-proportion expensive.

Publicity pictures are impressive but REALITY IS NOT!!