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TravelPod Member ReviewsGresham Hotel Dublin
Well located and classy decor. We are in room 599 which is the naughty corner, miles away from the lifts and with flacks wifi
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Gresham Hotel Dublin
We have just returned from a two night break at the Gresham. We found the hotel to be very central and assessible to all the local places of interest, shops etc. The reception area is very nice, bright and welcoming with plenty of comfortable seats. The bars were staffed by very eager to please and helpful staff, as were the restaurants. The breakfasts were very good, a great choice. We had a really nice meal in the new restaurant there.
We had a large room with a double and single bed. The bathroom was clean and bright and the rooms had tea/coffee facilities. I certainly did not find the hotel to be dingy as mentioned by some of the reports.
It far outweighed the last hotel that we stayed at in Dublin and I would certainly recommend it to anyone.
Don't even consider it....
We spent two nights at the Gresham in November and again cannot understand how the hotel received a four star rating. The lobby looks posh but the room we were given was dingy and in desparate need of renovation. The bathroom door didn't shut, anything attached to a wall was coming away, and the 'double' bed was tiny. We got a cheaper than usual deal on the internet i'd imagine anyone paying the full rate would feel even more aggrieved. It is the worst value for money hotel I have ever had the displeasure of staying in, fortunately it only had to be tolerated for two nights.
We just returned from 6 nights at the Gresham Hotel in Dublin; the location, service and rooms were very nice. We got a special "Christmas break" rate for 4 of 6 nights, including breakfast, of 99 euros. We were very glad to be in a hotel that had food and bar services available over Christmas, as very little is open from l2/24 through 12/26. Highly recommend the Gresham if one can get a good rate!!
Where's the kettle?
I have stayed in Dublin several times and was disappointed with the Gresham which had been recommended to me for its reputation. Although I got a deal off the internet it was not cheap and I was surprised to be put in a back room facing the wall with absolutely no tea or coffee making facilities! This meant that if we wanted any kind of refreshments we had to order room service at 10euros a go. I cant help wondering if those that booked direct to the hotel got a better deal or if this is accross the board.
Not worthy of 4 stars
I have just returned from Dublin and spent 4 nights in the Gresham. Like previous reports I am at a loss as to how this hotel merits 4* rating. The room my friend and I stayed in was so hot we couldn't sleep the first night there. The plastic shower rail was falling off the wall and we couldn't use the wall shower...although we did have another attached to the hot and cold taps. There were no tea/coffee making facilities. We had the luxury of 1 room socket! I rang room service to enquire as to why we had no tea/coffee making facilities and was told they had been removed from all Dublin hotels 2 years ago! A lie as I had stayed in a another hotel in June and had excellent service. I was also told and I quote: ' it's another revenue stream'! On Saturday morning I complained about the shower and was assured by an unfriendly receptionist that it would be seen to. I also complained about the heat...again she said someone would look to see what was wrong. To cut a very long story short...I had to ring the duty manager to get any action. He gave us a fan....and a tray with a kettle and tea and coffee and a card to get 2 free drinks each. The shower curtain was put back into place but we still couldn't use the main shower and the heat was caused by pipes under the floor, which I discovered when I walked barefoot from the bathroom into the bedroom. I had been told that the rooms seemed to retain the heat. Hardly surprising is it?? I was told the hotel is being refurbished. It will be some hotel when/if it's finished! In the meantime don't even consider staying there!
I and my husband stayed in this hotel for three nights. I donīt understand how this hotel has classification 4*, the lobby can be 4*, but our room was 1* or less. The room was too small, without mini-bar and the bathroom was old. I dont recommend this hotel.
Mickey Mouse Hotel
This is a rip-off of a hotel!! Looks good on the pictures and from the exterior and even the lobby, but the rooms and the service are terrible. No air-conditioning in most of the rooms (which is contrary to the "A/C rooms" advertised by the hotel in its website among other places), and exorbitant prices on everything from laundry to phone calls. Not to mention that the receptionists and managers are major spinners who do not resolve any issue. If you want to see a scam, this hotel should be top on your list.
No Air Conditioning!!!!
I reserved in this hotel after doing some thorough research. My first choices of hotels (The Merrion, Berkeley Court, and the Le Meridien Shelbourne) were completely sold out, so I opted for this hotel, which on its website adversited the amenities of a full-service hotel (including air-conditioned rooms). Upon arrival, the hotel's exterior and its lobby made a good impression. The problem was when we arrived at our 2 rooms. The AC was not working in either. We asked the cleaning lady about it, and she pormised to send a mechanic to check. After a half hour of waiting, we called the reception to ask what was wrong, and were told that there was a major breakdown in the system that would take a long time to fix. Then I went downstairs to tell the reception that I would be shortening the length of stay to a single night (instead of the 3 nights we had booked), due to the air conditioning problem. The receptionist (a different one form the one we spoke over the phone) told me a different story. Apparently we had been assigned a non-AC room. What a joke!! I proceeded to tell the manager at the reception that we had at no time in making the reservation online been told that the room was non-airconditioned, and that I could prove that the website said ALL rooms had AC. We argued back and forth, and finally after half an hour of discussing the issue the manager was obliged to upgrade us to an AC-equipped room.The rest of the stay was acceptable, and the room with AC was also in better condition. By no means is this hotel 4 stars though, it should be rated 2 1/2 at best, due to its mediocre concept of customer service, its deceptive adversiting practices, and the fact that there is no AC in most rooms.
So, if you are considering staying here, think again or be ready to have to spend a whole day arguing and a long night sweating.
Poor Value Gresham
This hotel has a nice foyer bar and an excellent restaurant (not sure if this is anything to do with The Gresham, but it is inside the hotel), however, the rooms were in poor repair and there were no power sockets (at all) or mini bars.
This place has potential but in the condition I experienced in September 2002 (they were renovating parts of the hotel) it represented some of the worst value I've experienced in my travels.
Disappointed in the Gresham
Based upon the pictures on the Gresham's website, we rented a suite at a rate of 500 euros/night. Upon arrival we found the suite to be nothing resembling the pictures. In the living area the drapes, upholstery and carpets were severely soiled, smelled musty. Balcony was dirty and even had to call to get room scleaned at 4:00 one day.
Advertising we had read said all rooms had A/C, robes and minibars.
This suite had none of these.
Spoke to the concierge about the room condition as we had read that all rooms had been refurbished. He said, no they were in the process of refurbishing.
Next day, spoke to concierge about hiring a driver. He said rates were 60 euros/hour, minimum of half day. From previous visits this rate sounded high, so I went to the tourist bureau and ended up hiring a driver myself for 48 euros/hour.
This stay was a most "un Irish" experience as we have always in past visits been treated so kindly---and everywhere we have stayed has had a tea service!!!
TripAdvisor Reviews Gresham Hotel Dublin
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