The Green Dragon

Address: Broad Street, Hereford, Herefordshire, England, HR4 9BG, United Kingdom | 3 star hotel
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This 3 star hotel, located on Broad Street, Hereford, is near Hereford Cathedral, Eastnor Castle, Hereford Cider Museum, and Hereford Racecourse.
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        Historical Traveler Reviews The Green Dragon Hereford

        Not good!


        We stayed here as part of a large group of friends, and were practically the only guests there. It was reminiscent of Fawlty Towers! It could be a lovely hotel if the owners put in a bit of TLC and spent a bit of money doing the rooms up, because its situation in Herefore near the Cathedral is excellent.

        However, the rooms are shabby and not very clean. It looked as if a cup of coffee had been thrown up the wallpaper, there was something not very nice on the bathroom floor, the tablecloth on the tea trolley was stained and there was blood on the bath mat and one of the pillowcases. Our sash window opened with difficulty and looked out on a roof covered with pigeons' muck and a fire escape. Several of our group asked for different rooms because the water would not drain away in the bath and for other reasons. Our room was a good size and the bathroom was not bad but all in all it was a dark, dingy, depressing and hot room. We were woken on 2 nights in the early hours by noisy revellers returning from the nearby nightclub, squeaky floorboards and banging doors.

        The food was terrible, lukewarm, not much choice and poorly cooked-not worth 20 for 3 courses. It needs a good Manager to knock the hotel into shape. I would not stay there again and was glad to leave.

        Not nice Staff manners


        I found that the staff and managers do not seem to communicate with each other I was told three different stories of wether we got breakfast included in the price of the room we were a party of seven for the week end and the person that did pay for breakfast was only told when we were leaving after we had paid our bill The receptionist then told us in an indignant manner that we could have a slice of toast to which I replied we dont want toast I informed her that I would not be staying in the hotel again to which she replied that's fine I told her that she should not ever speak to clientel that way it is not very proffesional she was sent into the back by the porter and when she returned she did not even apologise the staff has no interest in the clientel and this is not a good reflection on the busisness one of the other parties has photos of the room she was staying in

        Cathedral City Grand Dame


        Hereford is a fantastic Cathedral City. Compact, walkable with terrific black & white villages set all around (try visiting Eardisland, Eardisley, Weobley & Pembridge - all within a 30 minute drive of the city and step into living picture postcard Olde England). The city is the home of Bulmer cider and also the SAS regiment - but you won't really encounter either of these iconic institutions on your stay! The Green Dragon is situated in Broad Street, 2 minutes from Eign Gate and High Town - where all the main shops are located. You'll also find a great 3-storey black & white house in the middle of the shopping area - now an interesting museum. The Green Dragon is typical of the mid-victorian grand county hotel. A three storey building with an imposing fascade. The lobby is country-hotel plush with panelling, chandelliers, a restaurant, bar and tea room leading off. It's a sort of shabby-chic - comfortably appointed and characterful. The rooms are furnished in average quality reproduction hotel furniture - some could do with a refurb (occasional scuffed wallpaper & scratched furnishings). The plus points are the central location - 2 minutes from the Cathedral & it's Mappa Mundi, 2 minutes from the shops and surrounded by pubs, bars, restaurants etc. There's a Pizza Express just opposite, and Ask bar along the street and Starbucks, Costa Coffee and similar outlets dotted about nearby. The downside includes the incredible number of squeaky floorboards. The last time I stayed I had a small single room. Notwithstanding the modest proportions, I counted 7 squeaky floorboards between my bed and my bathroom ! By the sound of it everyone around me were counting their squeaky boards too ! Great midweek deals are available

        I might have been the only non senior citizen guest


        I chose the Green Dragon because it marketed itself as the oldest hotel in town - and it was, but this extended to the grungy mastic around the bath and the stale-smelling shower curtain.

        The service I got was good and the room had all the facilities you might expect, including a teapot for making tea, which was a nice touch. The bed was comfortable and the room a good size, with a desk so I could use my laptop, two armchairs and plenty of clean towels etc.

        However, it was hot weather and the room was stifling for some unidentifiable reason and there was no air conditioning or even means to open the stuck sash windows. What with the drunken late night brawlers in the street directly below my window, the creakiest floorboards I have ever encountered echoing around the corridors outside my room all night, and the dripping loo cistern, I got very little sleep on either of the two nights I stayed.

        I contemplated having breakfast, but when I went into the dining room to check it out it was all arranged on a series of hot plates. Congealing eggs and limp looking bacon for 10? I don't think so. I felt sorry for the elderly looking crowd of guests (and there were many of them) who maybe didn't have the energy to pop round the corner to the many delightful cafes serving decent coffee and excellent breakfast for a fraction of the price.

        Don't stay there unless you want a dry run for living in a retirement home!

        The Last Resort


        After enjoying excellent accommodation at Chester and Stratford, we arrived for the final weekend of our holiday at The Green Dragon. It was booked at a day's notice, so allowances were being made, but even so, the experience was very disappointing.

        The whole impression was of great shabbiness. Friends from the area told us that The Green Dragon used to be THE place in Hereford. There were signs that that may have been true a decade or more ago, but the hotel is very badly in need of a complete make-over.

        Judging by other reviews on this site (which unfortunately I had not read in advance of booking) we should perhaps have tested the dining room and food, but we were worried that it might be as poor as the rest of the place.

        We had a very spacious room with a view (over the street behind the hotel). The room and linen and towels were clean, but the floorboards were the squeakiest I have ever experienced. I dreaded to think what the sound must have been like in the room below. The bath drain was blocked. The back street housed a nightclub, so we were treated to the intermittent thump of the bass until the wee small hours, then awakened by the cooing of the roosting pigeons.

        All in all, not an experinece I would want to repeat. It reminded me of the old adage: if a deal looks too good to be true, it probably is. The cost was marginally less than a Travel Inn, but the Travel Inn would have been so much better value.

        Squeaky Floors From Hell


        We stayed at the Green Dragon Hotel on the recommendation of the Hereford Tourist Information Centre. It was not far from the cathedral where we wished to attend services. The TIC called the hotel to make the reservation and provided much information, including our credit card number, much to our chagrin.

        Upon arrival ten minutes later we were greeted by one young lady at the reception desk and a phone which rang incessantly without being answered. We provided our names which they had received from the TIC, followed by all the same information provided by the TIC ten minutes earlier--there didn't seem to be a record of having received the rest of the information. The room rate also changed in the ten minutes it took to get to the hotel.

        We then took the lift to our room. The lift was small, 3' x 5', barely big enough for two people and a suitcase each. As our room was beside the lift, we heard the lift as it came to the floor, and all the guests, both sober and inebriated, as they disembarked.

        The room was small, essentially clean but shabby. The accent pillows on the bed were ten shades darker than was the bedspread--both were the same colour and design originally! The room had a window which could only be opened two inches due to the number of pigeons roosting and cooing outside of it. There was also a nest upon which a mother pigeon sat. Due to the proximity of the room to the lift, the pigeons, and one other factor, we got very little sleep.

        The other factor was the creaky floorboards from hell. Everywhere one goes in this hotel, the floorboards creak. . . the reception area, the dining room, our room, the hallways, the stairways. It never stopped--you could hear everyone when they walked wherever they were--upstairs and downstairs.

        The food was adequate but the wine list was out of date.

        Would we stay there again--never!!!

        Good value for the money


        We stayed at the Green Dragon in early March 2005. The room was a nice size and was clean. The building is interesting and historic, great atmosphere. But it is a bit worn with some fraying edges to the carpeting, etc. It was also fairly chilly in the room and there were no instructions on how to adjust the radiator. However we paid just 40 pounds for the night and were pleased overall. We would stay there again if the price was similar.

        The Green Dragon was a good choice for us


        On balance the Green Dragon was a good choice for us in Hereford. It is hard to find unless you are from Hereford - a good map on the web page would help. The location is excellent once you find it - steps away from the Cathedral, museums, High Street and all kinds of restaurants. The Green Dragon building is old and interesting with endearingly creaky floors; attentive staff steps forward to help; some parking is available and free for guests. Public spaces and rooms need some freshening up - the finishes are tired. Bathrooms are old but clean. They need modernizing... Breakfast is extra but is very good. This hotel deserves your consideration.

        Romantic Break


        My wife and I booked a well deserved romantic break for a weekend away, after the birth of our 1st child, we especially booked the Green Dragon, because I remember the beautiful hotel, wood panel dining room, etc from a visit many years previous. When we arrived, there was a large function which took over the dining rooms, and the bars, we could not use these facilities, nor were we informed of this prior to our booking. We ate our meal in a small meeting room upstairs, the menu was limted due to the big function using most of the staff/kitchen resources, by the time the food arrived it was cold, due to the shortage of staff, and the journey from the kitchens. The staff were very apologetic. Our room was very old, and full of history, also full of dust, the radiators leaked, the carpet was damp, the room was cold, the windows cracked, the bath water when run, was brown in colour, and took an age to get warm, let alone hot. We left very dispappointed, but we at least had a rest from work and family. The hotel staff, were friendly and attentive as best they could be throughout, and kept apologising for the circumstances. We have not stayed in a Trust House Heritage Hotel since this experience.

        Squeaky floorboards but not squeaky clean!


        I stayed at the Green Dragon Hotel for 2 nights during April 2004. My room was nicely decorated. However the bathroom was quite grubby with a thick layer of dust all around the skirting boards. Also the windows in my room clearly hadn't been cleaned in months. Despite the grubbiness, I must admit that I quite enjoyed my stay. The public rooms were beautifully furnished and the dining room was like what you would expect to find in a stately home. Obviously this hotel has seen better days, but if you can find a good deal on the Internet (I paid just 80 GBP for a twin room for 2 nights) then I recommend that you give it a try.

        TripAdvisor Reviews The Green Dragon Hereford

        3.00 of 5 stars Good

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