Graycliff Hotel

Address: West Hill Street, Nassau, New Providence Island, 10246, Bahamas | 4 star hotel
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This 4 star hotel, located on West Hill Street, Nassau, is near Pirates of Nassau Museum, Ardastra Gardens, Zoo and Conservation Center, Straw Market, and Dolphin Close Encounter.
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    Historical Traveler Reviews Graycliff Hotel Nassau

    A touch of class in the wilderness


    My husband I I stayed here only for 1 night in transit and had a very pleasurable experience conpared to the horror we had had in Cable beach in transit on the way out.

    The building is amazing, the gardens and sumputous in a nicely tumbledown sort of way and our room was very well equipped and nicely presented with lovely antiques and a very big bathroom. The staff were helpful and I secured a late check out for 7pm the day of our departure adn they only charged me tax and service on the room which came to about $40 which I thought was a bargain for a 5 star hotel. This hotel also has the most amazing swimming pool built in the 1920s which is vast and surrounded by such beautiful gardens with such an air of calm I felt like a 1940's film star in a house in Bel Air. Really fabulous.

    There a a few quirky bits to the hotel and it is perhaps a tiny bit run down in places though they seem to be addressing this. We also had a great meal in the restaurant which is the only 5 star restaurant in the Bahamas (apparently) where the service was almost over attentive and the food very good and equally expensive!!

    This hotel is a fablous antidote to the cruise ship tourist hole that Nassau sadly seems to be and the perfect transit oasis on your way in our out. A positive sanctuary!!!!!



    Like other reviewers giving a review for the hotel I did not stay here during my trip. I did visit 4 times during the week though. Three times for cigars and one time for dinner.

    This place to me is beautiful. It is old world and classic. It has really pretty gardens out back. They are great for pictures. I come here every year to Nassau and always make a stop at the Graycliff. If you like cigars or even mildly intrested in cigars and love great food this place is definately for you. They have a small boutique cigar shop there. You can tour it for free. My first trip of the week was Sunday June 18th. Went to pick up cigars and a young guy help us out. He was very helpful and went out of his to get me info on a certain cigar I wanted that was not on the list(the Junkanoo line). He gave me and my friends a tour. I have been through before but he was very nice and more informative then the other tours I have had here.

    I stopped back a couple more during the week. He was working and stopped what he was doing imediately and helped me out. I was not spending great amounts of money so that was impressive.

    Finally we all went to Humidor Churrisacaria restaurant. This was out of this world. All you can eat of 16 different meats. They also had veggies, salad, rice and beans, cold cuts, and fruits, o yeah and dessert. The owners son sat us and explain how the Churrisacaria worked. The captin of the floor came out and introduced himself. There was multiple wait staff there to help out and serve you. They did all with smiles. This was truely a wonderful experience. How can you wrong when you get filet mignon wrapped in bacon. I don't even care for sausage but they had one there that blew me away. I come to nassau every year. After this there will never be a time I do not stop and eat at this restaurant. I smoke cigars so it is nice to eat a meal and then they come around and offer cigars after your dinner. For me you can't beat that.

    All in all if you like cigars you have to stop here. You can watch them roll yours then smoke it later. You also don't have to worry about if you purchasing a fake cuban cigar. The Graycliff is also apart of Nassau's history so it is a great place to stop for that. They will treat you with the upmost respect even if you are picking up just a cigar or a bite to eat.

    Absolute paradise


    We decided to go to Nassau for a relaxing weekend, and we're glad we chose the Graycliff. Not only is it a wonderful hideaway, it's still close to everything that you (may) want to do. We had the expectation of venturing out and doing all kinds of activities, but in the end, we relaxed by the pools, enjoyed our meals poolside or on our terrace. And best of all, the spa came to us - we didn't even have to leave our room!

    We're going back in a few months for another re-energizing weekend.

    Bad From the Beginning


    Well- I was trying to find something decent for a one night overnight at Nassau. First few times I tried the Graycliff, no one even answered the phone. When I did finally reach someone, I think the person was drunk. I held a room just in case I couldn't find anything else but MY MISTAKE because it has been a nightmare trying to reach anyone to cancel the reservation...oh boy! I'm positive that this experience must be a reflection on how the entire hotel experience must be. Like the earlier comments...AVOID the GRAYCLIFF...I couldn't agree more!!

    One of the best experiences


    I have found that most of the reviews on this site are about the restaurant itself. I cannot comment on it, since I chose not to dine there. However, the hotel was a truly wonderful experience. If you are looking for an all-inclusive hotel with a beachfront this is not for you. However, if you want to be treated like more than a number and have people actually go out of their way for you, then the Graycliff is great. The grounds are gorgeous, the room was a great size for the price, and the two pools were clean and refreshing. Sure, it's not right on the beach, but the nearest beach is only a fifteen minute walk away. When we arrived, one of the staff offered to tour us around and he continued to check up on us every once in a while. Everything was just wonderful. We actually visited Atlantis, and we kept on commenting on how we were so glad that we made the choice to stay at the Graycliff.

    Just plain bad


    Summer 2005. We had been living in Nassau for a few months and had been told that Graycliff was the best restaurant on the island. Boy were we misinformed! Party of 5...we had to wait forever in the shabby little lounge area with our cocktails. The hostess asked us to place our orders for dinner before we even reached our table. Most of the staff were snooty and obsequious. The main courses were ordinary, the wine was stupidly expensive, everything came a la carte so we ordered some sides which were so average they were left uneaten...puddles of greyish mashed potatoes (yum!) and grilled celery, carrots and potatoes (yesterday's fusion?). The table ordered 2 desserts and a 3rd, bananas flambee (which we didn't order) arrived as well; we thought this was a was included on the bill. We paid and left vowing never to return. We are always happy to pay top dollar for an exceptional meal, but this time we felt violated & gouged. Unfortunately, restaurants of this kind in tourist towns, continue to thrive because they cater to a new throng of prospective diners every week.

    Avoid the Graycliff


    I have never been more dissapointed with a meal. The steak was advertised as Prime, dry-aged beef and it was not even as good as an average steak at Outback. I order steak almost every time I eat out. My favorite steakhouses are Smith & Wollensky, Peter Luger and Morton's is a close 3rd. The porterhouse at Graycliff was so far inferior to these three establishments, and at a cost of $20 more, I felt compelled to post this review. The lobster thermidor was way below average, practically tasteless. The appetizers were bland, small and way too expensive. This meal cost us $300 and I would gladly have paid more for an outstanding culinary experience. Unfortunately, this one will go down as our all-time worst dining experience.

    Enormous bill for poor service and mediocre food


    We were visiting the Bahamas in February and planned our Valentine's dinner at Graycliff. We had dined there before and had great memories of the food, wine and service. What a disappointment.

    As we perused the phonebook-sized wine list, we informed the sommelier that we were looking for a bottle in the $200 price range. He suggested a bottle that cost $290. When I protested the cost, the sommelier turned on his heel and walked away from us. I couldn't believe it. Out of sheer exasperation we ordered the $290 wine anyway when he returned. We then ordered our $50 steaks; my husband's arrived overcooked, and mine was oversauced.

    Throughout the meal the service was erratic and incomplete. We poured our overpriced wine ourselves because there was never a server nearby when we needed it. There was never a particular waiter who presented himself as "our" waiter, so we didn't even know who to flag down. (The slightly surly hostess had taken our order.)

    In all, the dinner cost us $600. The price was equivalent to the cost of exquisite meals we have had in Paris, New York and Washington; but the quality didn't even match that of our local steakhouse where we occasionally eat on weeknights. We left feeling robbed -- of our money, of the fine Valentine's dinner we had anticipated, and of our respect (note the performance by the sommelier.)

    Don't go there. Try Dune or the Courtyard Terrace at the Ocean Club instead.

    Beautiful building


    A bit too much on the shabby chic side for the price. Would have expected better quality toiletries, better tasting coffee and a turndown service for the price. Having said that the staff were lovely and the grounds are fabulous.

    Graycliff great restaurant for a special occasion


    We splurged on a birthday dinner at the Graycliff restaurant in Nassau. Everything about it was atmospheric, including the tab. The old stone foundation (thus "graycliff") used to be a soldier's garrison and there are still bars in the windows of what is now the wine cellar. Inside, the refined historic decor transports you to the 1920s. We enjoyed champagne cocktails in the lounge, where you can watch a woman roll cigars by hand. The stone crab, lobster, and filet mignon were delicious and the service was very attentive. There's good people watching, too, as the diners are all dressed to the 9's to impress - or at least, in their very best pressed bonefishing shirt. The Graycliff hotel itself has a slightly rundown air around the courtyards and cool mosiac tiled pool, and it's nowhere near the beach. But for a dressy and romantic break from conch and daquiris, it was ideal.

    TripAdvisor Reviews Graycliff Hotel Nassau

    4.00 of 5 stars Excellent

    Travel Blogs from Nassau

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