How has this hotel rated in the past?
- Wheelchair accessibility
Photos of The Lancaster
Historical Traveler Reviews The Lancaster London
Got sent somewhere else
Booked with laterooms.com two days in advance. When we got here we were told the hotel was renovating, and we were "upgraded" to another Grange hotel a couple of miles away (Grange City hotel). Beware, if choosing this place for its location - you may not get it after all! Hotel Thanet is next door - wish we'd gone for that now.
Wouldn't go back
If location and value for money are important than this is a great hotel. This hotel is set minutes from the Holborn underground.
However that's about it. The hotel does not have a lift, so you have to get your luggage up the steep stair rails and the majority of the rooms are on the second or third floors!
When we were there they were painting the hallways so when you finally get your baggage up the stairs you have to squeeze your luggage through narrow hallways without getting enamel paint on your stuff, unfortunately some of our bags got hit.
There is no air-conditoning. We were there in summer and it seemed the central heating was on in the halls and the rooms. It was so hot it was stifferling - the good thing is the heat makes you feel the need to spend all your time out of the hotel, even at night!
The shower in the rooms had a door that didn't shut very well meaning the carpet got wet as there are no tiles around the shower or basin the room.
The communal toilets were not overly clean and did not stock excess toilet paper.
There is a dining room for breakfast which cost 10 (contential) or 17 (english breakfast) pounds, however there are plenty of cafes near the tube. The breakfast was not worth money at all, it was awful!
The staff were not helpful, and did not seem to have any ideas when asked about certain things in the city ie shop opening hours, cinema locations, maps etc
The baggage hold (if you can call it that) is in the reception, so if you need to leave your bags they are left in the open.
There are no safes in the room, only in reception.
On the surface the hotel looks nice, and the room was attractive, but if usuability and comfort is what you are after I would much prefer a dated yet comfortable hotel in the same location for the same price.
Ich stimme den anderen Bewertungen zu: dieses Hotel ist wirklich ein guter Fund. Es ist ganz in der Nähe der U-Bahn und befindet sich in einer schönen Gegend mit Banken, Geschäften, Bars und Restaurants, die alle zu Fuß erreichbar sind. Ich kam um 10 Uhr morgens an, um meine Tasche abzustellen, und durfte schon gleich auf mein Zimmer. Obwohl ich ein Einzelzimmer gebucht hatte, bekamm ich ein Doppelzimmer. Das Zimmer selbst war geräumig und sauber, und das Personal freundlich und hilfsbereit. Nächstes Mal, wenn ich nach London komme, werde ich wieder hier übernachten.
Hervorragende Qualität, gutes Preis-Leistungs-Verhältnis
Dieses kürzlich eröffnete Hotel besteht aus zwei viktorianischen Backsteinhäusern in einer ruhigen Seitenstraße südlich von Russell Square. Unser Zimmer war groß und komfortabel, und alles war in ausgezeichnetem Zustand. Das Bad war geräumig und sehr sauber und hatte eine Duschkabine und eine Badewanne. Die gesamte Ausstattung war fantastisch. Geschäftsführung sehr freundlich und hilfsbereit. Frühstück war nichts Besonderes, bot jedoch Cerealien, Joghurt, Käse und Schinken sowie den üblichen Saft, Kaffee, Brot und Marmelade. Ich würde definitiv wieder hier übernachten und kann die Lage jedem empfehlen, der in London nach einem 3-Sterne-Hotel von guter Qualität sucht.
Great Location...clean, but average hotel
This was our first trip to Europe and we started with 4 days in London. Using reviews from Trip Advisor and the prices from Expedia...$120.00 per night...we seclected The Lancaster. As stated in other reviews, the hotel was a Georgian Terrace very near Russell Square.
We found the staff to be non-committal about everything. Which was fine. No attitude about anything. On checking in, we found we had a partial en-suite room. And it was on the 3rd floor (4th floor U.S.) of a walk up. Thankfully, we packed very light but climbing the steps after a long day of walking was a chore.
The room was clean and bright. The bed was firm and comfortable. We were on the back side of the hotel so it was very quiet. No AC, but we didn't need it. (We were there just prior to the start of a major heat wave.) The cool breeze from the open window made sleeping easy and comfortable. The shower was right in the room and the toilet was just down the hall. As we were the only room on that part of the floor, the toilet was virtually all ours. They provided a hot pot for coffee and tea. When we left a note requesting more coffee, they left several packets of instant. Not the best, but good enough to get us going for the day. We never tried the continental breakfast. We much preferred the cafe in Russell Square for coffee, eggs, beans, and bacon.
The hotel was very convenient to the Russell Square tube station, site of the July, 2005 bombing, and a nice floral memorial was set up in the park. Aside from the arduous step climbing after our exhausting days of sightseeing, everything was just fine.
Great for the price!
The Lancaster was fine and it was ideal for us this time as we were in town to see a show at the Shaftesbury which was less than a ten minute walk. It's about 5 minutes from the British Museum and less than ten minutes from Tottenham Court Road and Soho. We actually walked down to Piccadilly and Regent Street in about 20 minutes lazy stroll so it was not too bad at all. The Hotel is a Georgian Terrace with about 20 rooms. The decor was in keeping with the building and the rooms (and you must specify en-suite when you book unless you want to share!) are huge. Feather pillows, good quality furniture, fixtures and fittings and Black and White Marble Bathrooms with Gilcrist and Soames toiletries.
Now how about this. £80 room and continental breakfast, though there was not a lot of choice on the breakfast front it was more than adequate. And the staff were very pleasant. All in all not a lot to fault, just make sure you do not get a basement room or you may hear the tube rumbling underneath :)
I have to agree with al the other reviews, this hotel is a real find.
Its close to the tube and in a nice area with banks,shops,bars and restraunts all within walking distance.
I arrived at 10am to drop of my bag and was given my room right away and although i had booked a single i was allocated a double.
The room itself was spacious and clean and all the staff friendly and helpfull.
Next time i travel to London i will be staying here again.
My new favorite hotel in London
Stayed at hotel 17 -23 Aug. Hotel is spotlessly clean, and recently renovated. All hotel room doors and fire doors have well-adjusted automatic closers, plus sound-seals around them -- I never heard any noise from the hallway or other rooms. Like most London hotels, the Lancaster has no air conditioning. The street it sits on is not as busy as many in London, but if you want to sleep with the window open, especially in summer, ask for a room that faces the garden in the back. Our room, #203, faced the garden, and except for a few sirens at night, we heard nothing but birds. The room was decently large with a queen-size bed; desk with chair and phone; wardrobe; end tables and lamps on both sides of the bed; shower; and sink. All furniture looked completely new. Tall (maybe 12 foot) ceilings with crown molding, and even a (non-working) coal fireplace and mantel. The toilets were just a few steps down the hall, shared with a couple of other rooms; one toilet for men, one for women -- both with super shiny marble floors and kept very clean. The in-room coffee/tea maker came with a generous supply (6 - 8 packets each) of tea, dried coffee and decaf coffee, milk and sugar. The staff was very helpful -- we arrived at 1200 and were given the room right away, even tho earliest check-in was officially not until 2pm -- the friendly receptionist said they always let guests into the rooms early, as long as the room has been cleaned. Breakfast was a simple buffet -- cold sliced ham; cheese slices; croissants and rolls; juice; yoghurt; bran cereal and corn flakes; milk; white or wheat bread ("brown") toast; coffee or tea. It got a little monotonous by the 6th day, but it was a fine way to start the day. The breakfast room is quiet, very nicely decorated, and was never overcrowded. Super location -- Russel Square underground is a 5-minute walk, and it's on the direct line from Heathrow Airport. The Russel Square station also is accessed by an elevator, meaning there are only a few stairs to carry luggage over. Other nearby tube stations: Holborn Station is a 6-7 minute walk away, and Tottenham Court Road is 10 - 12 minutes. Speaking of luggage, on our departure day, after checking out we left our bags for free for the day in the hotel lobby. We got this room at a great rate through www.laterooms.com for 60 - 75 pounds per night, including breakfast (normal double rate quoted at 170 pds/nt.) We are budget travellers so we can't compare the hotel to what else might be available in London at the 170 pound per night rate, but we've stayed at others in the 60-70 pound per night range, and this far exceeds anything we've found in London at that price range. We think it is a fabulous find!
We loved this hotel. Got a great deal, and were lucky to get a room just outside of the garden on the ground level.
Excellent staff - by far the best during our trip to Europe.
Thanks, Lancaster staff!
Superb quality, value for money
This newly opened hotel consists of two Victorian brick houses on a quiet side street south of Russell Square. The room we got was large and comfortable, with everything being in excellent condition. The bathroom was roomy and very clean, with both a shower stall and a bath tub. All the equipment was top notch. Management very friendly and helpful. The breakfast was a little plain, but offered cereals, youghurt, cheese and ham to go with the usual juice, coffee, bread and jam. I'd be happy to stay here again and recommend this location to anyone seeking a quality three-star hotel in London.
TripAdvisor Reviews The Lancaster London
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