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Historical Traveler Reviews Grand Okan Alanya
Just come back from a two week stay at this hotel. Can't understand how it got it's 4 star rating. The staff are miserable and unhelpful, most don't or won't speak English. Good mix of Danish, Russian, Swedish, German and Norwegian people but the hotel does not cater for the English at all. The food is boring ( meatballs every night) we ate out every night during our second week. The rooms are okay, but the balcony is miniscule and incidentally, if you are lucky enough to get a pool or sea view, overlooks a graveyard. The only friendly face was the chamber maid who couldn't speak English but tried hard to communicate, especially when she knew we were going home, another tip required. The minibar is a fridge that doesn't work and stinks so much that you need to wash anything that you take out before drinking it. The bathroom ceiling had water coming through all the time we were there, despite repeated reports to the reception desk.The hotel runs a credit card system for purchases in the hotel, minibar drinks etc. We have come across this before but were disappointed that your receipt did not give you a running total of how much you had spent. The Green Beach bar across the road is lovely, if you can get served, once you have sat down you are no longer important. All in all we couldn't wait to get away. As I said before, don't bother!!
Brilliant holiday at the Grand Okan Hotel
Best holiday we can remember. The hotel was out of this world with the staff being so helpfull and polite. The food was excellent and the rooms had no faults. Never got out much due to swimming pool and company.
Where the hotel is situated it was in the middle of everything. Stone throw away from the beach with an additional restaurant across the road. Free return tranport from the hotel to another reatuarant in the harbour. Really looking forward to return there next year.
The management to the hotel are really nice people and do anything for you. The cost is so low from rooms to drinks. Anyone thinking of going is don't leave your camera at home.
Luxus in Hülle und Fülle :)
Während des Transfers vom Flughafen zum Grand Okan Hotel dachte ich darüber nach, wie das Hotel wohl aussehen und was mich erwarten würde.
Ich muss sagen, als ich ankam, war ich mehr als angenehm überrascht.
Das Hotel ist eines der besten, in denen ich je übernachtet habe. Alles war so sauber, das Frühstücks-/Abendbuffet war wundervoll und das Personal war sehr nett.
Das Hotel eignet sich sowohl für junge Leute als auch für Familien mit kleinen Kindern.
Das Essen war super
Ich war im Juni 2007 für eine Woche in diesem Hotel. Es war okay, aber mehr auch nicht. 4 Sterne sind ein Stern zu viel für dieses Hotel. Ich hatte Vollpension, und das Essen war sehr gut. Ich hatte ein Zimmer mit Blick aufs Meer gebucht, aber es dauerte 3 Tage, bevor ich das bekam, wofür ich bezahlt hatte - ein Zimmer mit Blick aufs Meer.
Die Musik von der Poolbar war viel zu laut.
Das Personal war zwar sehr hilfsbereit und freundlich, aber ein 4-Sterne-Hotel? Nein!
Luxury to he limits:)
Doring the transfer from the airport to the Grand Okan hotel, I thourght about how the hotel looked and what I could expect.
When I arrieved to the hotel i mst say that I was more the pressently suprised.
The hotel is one of the best I have ever tried.
Everything was so clean, the morning/dinner buffet was amazing and the staff was very nice.
The hotel can be recomended for both youngpeople and families with small children.
Better resorts in Turkey
Just returned from two weeks in Gran Okan, Alanya. A week would have been enough. There was a heatwave whilst we were there (hubby & me) so it was too hot on the beach but no problem finding a bar or restaurant in the shade. Food was fine in the hotel, plenty of choice. Hotel & rooms were very clean, most staff were great but oh, the entertainment in the evenings!!! Only one good night entertainment out of 14. Most nights were really dismal and we went out. (Fire eaters, magicians & bingo don't appeal) Kids half hour was exactly the same every night, I'm surprised they didn't start complaining. Don't get caught by Onar (animation) for the bingo! It cost 44 Euros for 6 cards and the prizes were a con. We won a boat trip, a massage and a manicure. When they arrived to collect us for the boat trip they told us we had to pay on the boat! The manicure (in hotel) was just two coats of polish and the massage was never available.
Alanya is OK for a short holiday but find that there is more to do and see in Bodrum and Hisaronou/Fetihye.
Also cannot understand why the hotel charge in Euros when Turkey have not been accepted into the EU, must be because of the many Dutch, German and Swedish guests although there were a few Brits.
Watch out if you get a taxi to the harbour, they charge 7/8 Euros. You can stroll there in less than 15 minutes or catch a bus outside the hotel for 1 lira.
Won't return to Grand Okan, the entertainment would be too much excitement for us(NOT)!!!
Grand okan for a grand holiday
IN NEED OF A WEEK AWAY IN THE SUN WITHOUT THE KIDS AND HAVING VISITED TURKEY 4 TIMES BEFORE THIS SEEMED A GOOD CHOICE AND WE WERE NOT DISAPPOINTED.
We've never been to Alanya before but chose this hotel for its location by Kleopatra beach which a friend said is one of the best in turkey. The beach and sea certainly didnt disappoint -both were beautiful and with temperatures in the high 30s this was our destination every one of our 7 days.
The hotel was also a pleasant experience - we enjoyed a sea view with a room that was bright and clean with a modern bathroom which housed a large walk in shower. English tv in the room and a well stocked fridge all added to the comfort. The hotel has an english manageress who was very friendly, extremely informative and a great host.
The hotel offers half board, and although the choice was slightly limited there was plenty to eat and it was very tasty and enjoyable so we chose to stay in and eat every evening apart from one.
The atmosphere in and around the hotel and pool area was great with friendly staff. There were very few families, mainly couples or groups of friends from a mixture of nationalities all helping to give this hotel a cosmopolitan feeling . We would certainly return for another visit.
Alanya itself was a hive of activity with hundreds of bars and shops just a stones throw away. If your staying at the Okan though, I would recommend that you pay the small premium for a sea view not only for the beauty of the sea but to avoid the traffic running in front of the hotel which can be quite busy later in the evening.
All in all this was a great holiday and left us feeling totally relaxed.
The food was great
I stayed at this hotel for a week in June 07. It was ok, but not more. 4 star is a star too much for this hotel. I had full board during my stay, and the food was very good.
I reserved a room with seaview, but it last 3 days, before I got what I had paid for, a room with seaview.
The music from the poolbar, was way to loud.
However the staff was very helpful and friendly - but a 4 star hotel? no!
I think the previous people who wrote about this hotel must have been a bit fussy. We have just returned and have had a fantastic time. As a young couple (well 25) with a child and going with my partners parents we really were looking for something for everyone. The hotel room was basic but was always clean. The air conditioning (no extra cost) was useful especially on the hot nights. The road outside did appear noisy when on the balcony or leaving the door open but never really bothered us when we closed the door at night. The hotel itself was very nice hallways, reception (foyer area) lovely restaurant and outside area. I do agree that the hotel using Euro's was a bit of a pain as we only took Turkish Lire as it was our 1st time in Turkey. The reception staff were always pleasant and accomodating even if they were difficult to understand. The bar and waiting staff were always exceptional making all of the family feel very welcome and there was enough to do in the evening if we stayed within the hotel. Whilst I understand the previous comments about not being 4* it is far closer to that than what I have heard of other hotels in Turkey and I have stayed in 4* hotels that are not as nice as this (in the UK and Menorca). We found loads to do in Alanya and it is worthwhile buying excursion to the mountains, markets etc... through the operators on "the strip" as they are cheaper. In general the Turkish people were very friendly and accomodating. My only regret is not staying for two weeks. I would definitely stay here again and would recommend this hotel to friends. Gary and Family (Jersey)
Grand Okan 4* - more like 2*
Grand Okan Hotel 4*, more like 2*! The building itself seems as if it's been around a while. Not a problem if the facilities were up to scratch. The pool area and the dining area were fine. The room we were allocated was tiny, stank (really stank) of stale smoke, had a miniscule wardrobe and no chest of drawers. As we intended to stay for two weeks, the lack of space was a problem. I asked to be moved because of the smell but was refused and told there were no non-smoking rooms. Then the safe jammed and we had to get the maintenance man to fix it. It also fell off the wall and he had to fix that too. The noise was incredible, from the traffic running past the front of the hotel, bits of metal banging on top of the building and guests slamming doors at all hours. The most unpleasant part was being in the rather tired-looking bathroom cleaning teeth or washing and able to hear the guest next door performing on their toilet!
The food was way below the 4* star standard that I enjoy in other hotels. It was buffet style with most of the meats covered in thick glutinous sauces. The rice was barely warm and the vegetables were cold. We had booked half board, but after two visits to the dining room, we ate out. The clientele is mostly German and Dutch with a few English and some Swedish guests. This meant that some of the reception staff spoke English as a last resort and patience was required. The hotel bar bills are presented in Euros so if you have Turkish money you lose on the conversion.
We have been to Turkey many times but I found Alanya a great disappointment. If you want to lie on the beach and drink in the restaurants (there are no bars) then that's OK. There are two nightclubs in the harbour area but the rest are some distance out of town. Locally there is a fortress and some caves to see and that's it. The city is huge, very noisy and full of hotels, restaurants and tourist tat shops. Every street is the same, it's really boring. After a week we abandoned the rest of our holiday and came home. Oh, a little tip - we hired a car and discovered that petrol is TL 3.050 which is about £1.20p a litre!!
Devon couple. Holiday period 13-20May 2007
TripAdvisor Reviews Grand Okan Alanya
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