Grand Mercure Roxy Singapore
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How has this hotel rated in the past?
TravelPod Member ReviewsGrand Mercure Roxy Singapore
We loved this hotel. Very comfortable, good food. A lovely area to,stay, being just across from East Coast Park and beach. Good bus connection into downtown Singapore.
Unfortunately building work going on right next door, but hopefully won't be for too much longer.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Grand Mercure Roxy Singapore
I stayed at the Mercure for 2 nights with my 10 yr old daughter (13-15th July). We booked through Qantas holidays and had free breakfast, 6pm checkout and shuttle service. We waited at the hotel bus pick up point at the airport for about 10 mins and were then ushered to the bus. Once inside the bus and on our way it became clear the airconditioning was not working at all. This was awful as it was 33 degrees C and humid and the windows didnt open. It is really a 15-20 min (not 10) trip to the hotel from the airport - thankfully not any longer in those conditions.
Liked the roxy
we liked the grand mercure roxy , it's in the medium range for prices , a liitle out of town however a free shuttle bus from changi airport , lots of food outlets and hawker food , a large shopping centre nearby ,the parkway plaza , the rooms were good and we travelled with 3 little boys and they enjoyed the pool and the staff were great , will stay there again . G
Grand Roxy Mercure Singapore. I was told I would be met, not that there was a shuttle service every half hour. I therefore spent 30 mins looking around for a sign with my name.
Never a 4 star
Our booking was for 2 'Superior' rooms but if what we were given were truly superior I would hate to see the standard rooms.
Our rooms were shabby, tired and had been badly serviced. There was only one sachet of coffee in the room and it is the first time I have ever stayed in a hotel of any category where half-used bottles of shampoo etc were provided. The air conditioning was noisy and not up to the task imposed by the heat and humidity of Singapore.
Although billed as 'convenient' for the airport it is still a fairly long ride away so next time I will stay in one of the much better city hotels even if just for a stopover.
The Roxy is half way between the "city" and airport - about 10 min to Orchard Rd via cab or bus. Great hotel. Clean rooms, quiet, spacious. Lovely pool and functional gym to wipe away the jet lag.
I think I have stayed at this hotel 3 times in the past. On each occasion I have selected it since it is close to the airport and I have a follow on flight the next morning.
This hotel is in between the airport and the city, about $15 by taxi but there is a free shuttle bus every 30 minutes if you let them know you are coming. This hotel is excellent value for money and an extensive breakfast is included. There is a pool and gym for guests to use, and many shops around the area including some in the hotel building. A big Mall linked by a walkway over the road from the hotel. I recommend the Chinese massage inside the hotel building, certainly revived my travel worn body after a fifteen and a half hour flight!!
This hotel is handy to the airport and has a hotel shuttle (free). You just need to go to the airport visitor information area and ask about it and they'll come and pick you up. It's 10 minutes' drive from the terminal.
We stayed in 4 hotels in Singapore and Malaysia, all with 4 to 5 star ratings. All hotels except the Roxy had helpful enthuaistic staff and good food. All I can say about the Roxy was it was clean and handy to the airport. I waited for 20 mins to checkin and Reception was well staffed and not very busy. I was told a load of rubbish about problems with the room safe. For breakfast we were seated at a dirty table that was still in use by other guests (other guests were getting more breakfast). I asked for French Toast and was told unavailble except for special order to the Chef at additional cost ( all other hotels provided French Toast in Breakfast Buffet) Fruit juice glass had very sharp broken and chipped rim. Buffet food provided was no where near standard of food at other hotels.
We stayed at the Grand Mercure Roxy Park (as it's now called) for two nights in September 2004 and then again for one night in October. We wanted a comfortable transit hotel to break the journey, with our two-year old, between New Zealand and Belgium. The hotel is only a 10 minute shuttle drive from the airport (free shuttle!), has excellent facilities, is close to fantastic hawking areas for tasty laksas, and right across from the Parkway shopping mall, in walking distance from the East Coast Park. Child-friendly (play room, kiddie pool), friendly staff, affordable room service, very spacious rooms, satisfactory pool area, an immaculate guest self service laundry (always keeping in mind that we're travelling with a two year old) -- transit heaven! We will definitely stay there again. Please note that this may not be what you're looking for if you want the Orchard shopping experience, but for exhausted parents, en route half way the globe, it was a perfect place.