Radisson Hotel Bloomington by Mall of America
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TravelPod Member ReviewsRadisson Hotel Bloomington by Mall of America
Comfortable, quick access to the mall, beautiful rooms!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Radisson Hotel Bloomington by Mall of America
Very Clean and Lots of Fun!
We were pleasantly surprised upon checking into the Grand Lodge and Waterpark. I was traveling with my 12 year old, 16 year old and his 17 year old friend. the kids had a blast in the waterpark. There was such a good variety of things for them to do. It also offers a specific area for little ones to play; my sister joined us one day with her toddler, who also had a blast. The website package prices are a great deal, especially if you have AAA. The waterpark only admission is a little steep at $24.95 and $15.95 for observers, but included with some package prices, it is a great deal. We enjoyed the hotel restaurant for both breakfast and lunch; the hotel offers a buffet breakfast at a nice price, and the pizzas for lunch are great! There is also a coffee shop, and a "fast food" style eatery within the park that we did not get to try. Our room was very spacious, everything was brand new. We had a king size bed, a pull out sofa, and a bunk bed, so the room can easily sleep a lot of people, and did not feel cramped at all. I do recommend that you pick a room not facing the waterpark. noise was not a big problem as the doors are quite soundproof, but the waterpark lights stay on until 12am and the cutains are not the blackout type. You also have no clue what it is like outdoors from that side of the hotel. The hotel also offers a nice lounge for the parents to relax in with a full bar, as well as 24 hour workout facilities and a full service spa, all very close to the Mall of America. I would definitely recommend this hotel, and would likely stay here again upon retuning to Minnesota.
This hotel was a great way to spend a weekend with the kids! I will say this was the best hotel bed I have ever slept on! Very Comfortable and very clean!! The employees were very kind and helpful, and the food at the reasturant was very good! You will truly enjoy this hotel!
Good, but will be even better after working out the kinks!
I stayed there with my 2 sons -an older teenager and a young adult. They loved the water park and spent every minute there that they could. They also enjoyed the exercise room which has windows overlooking the park. The hotel and the room itself were clean and attractive. We had to wait until about 4:30 or 5:00 in the afternoons to have our room cleaned and our linens exchanged which is much longer than I have ever waited in other hotels. They are quite chintsy with the toiletries and paper cups, coffee etc. Local calls will cost 75 cents and there is no payphone in the entire hotel which we found quite inconvenient. The bunk beds were far too small and would only be appropriate for those under 10. The sofa sleeper bed was horribly uncomfortable but the main king bed was great. If you need complete darkness to sleep don't choose a pool side room- they keep the water park lights on all night and the drapes block very little of it. Also, one morning we were awakened before 7:30 by the staff having fun in the surf-rider/wakeboarding ride; not very professional. But the desk staff was very courteous and Robert went out of his way to accommodate us. We did not eat in the hotel as we found their prices quite high but there are many restaurants within a few minutes drive. We usually stay in hotels that offer continental breakfasts so that is one thing we wish they would implement but at least they have fridges and microwaves in every room. We used our CAA membership to get a great rate and paid only $99. Passes to the park are extra.
Great deal and lots of fun!!
Great Deal!! Our family just returned from a 3 night stay at the Grand Lodge from June 19-21. We were traveling with extended family and wanted a place that would be accomdating to all age groups. We definitely found a deal at the Grand Lodge! By making the reservation through the hotel itself we were able to take advantage of the deluxe king room special which included 4 water park passes at a price of $119.00 plus tax per night. The water park admission itself was $17.95 per person so we found this to be quite a deal. Our new spacious rooms were as described by previous reviewers. The rooms did have a nice large closet with sliding doors, large drawers in the dresser, and a nice closed cabinet space above the fridge and microwave where we chose to store some groceries. One thing I would like to mention is that the decor was contemporary so that included the light fixtures. Although the lights looked very nice, our party found the functional use of lighting to be a little lacking. It was particularly dim in the sink area.
In terms of the hotel staff, we found them to be very friendly and helpful for the most part. We did encounter one little snag with the water park passes. When making the reservation we were told that the room came with 4 water park passes. We had two rooms with 5 people in one room and 3 in the other. However, when we went to get the water park bracelets at the hotel desk, the young woman would only give 3 water park passes to the room with 3 people and was going to charge an additional $25.00 occupancy fee for the room with 5 people. We did resolve the issue by saying one of the people in the 5 person room would be staying in the 3 person room. While speaking of the writst bands, I should mention that they are made of paper and frequently fall off. The hotel desk will give you a new one, but the procedure for that varied from day to day. Sometimes you had to have the old wrist band to get a new one and sometimes you didn't. You could just give your room number.
In terms of the water park, we all enjoyed it very much. There were many life guards and lots of towels for use. I especailly liked the part of the lazy river where it looked like you were floating through a cave. There were also 2 very large hot tubs which were built to look like you were beside a cliff and they had small waterfalls in part of them. Everyone enjoyed the many water slides. We also found some inconsistency in the water park procedures. One day we were allowed to take tubes from an area where they were stacked and take them up the slides and another day we couldn't take the tubes up the slides. They had to be obtained at the the top of the slide. We attribute that to perhaps it being new. Another minor inconvenience was that a couple of times I just wanted to go in and watch without swimming, but I had to have the water park wrist band anyway. One day they gave it to me at the water park desk, and the other time I was told to go back to the hotel desk. Just a few more inconsistencies.
One nice feature of the hotel is that it has floor to ceiling windows with window seats in the lobby and in a hallway leading to the water park and across from the arcade that lets you see into the water park and the arcade across the hall. We saw many people taking advantage of this nice feature.
There was a small snack shop inside the water park, as well as a snack shop and restaurant in the hotel. We did not eat at these, but they were available. We did take advantage of a special that was advertised daily which was a 16 in. pizza, family size garlic bread, and a liter of pop. We felt it wasn't too bad a deal and we did still have left overs. There is, however, a 20% gratuity and $2.00 delivery charge added. MOA and some other restaurants, as well as a Wal-Mart are not too far away. A free shuttle is provided to MOA.
Overall, we enjoyed our stay and would recommend it to others who are traveling with families and need a place to keep everyone entertained.
Grand Lodge...and a Grand Value
I made reservations for Grand Lodge for the 19th of June, I wanted to stay so our family can take advantage of the free water park passes (4), not only did we get our 4 passes for the day of our stay, but even 4 more for the next day, at $18 for a pass, we basically got $144 of free water park passes with the purchase of a room for $135, so basically the room cost was a wash.
Since there was no line, check in only took 5 minutes, the receptionist was very friendly and professional, even though check in was officially at 4PM, our room was ready at 1 PM, and we went up to the room with our luggage. After a few minutes the phone started to ring, and had no idea who was was calling us????? It turned out to be hotel staff, just checking with us, to wonder if our room was ok, which was very good.
The room not only had most of the ammendities, but actually all of them, ironing board, hair dryer, coffee maker, microwave, safe, High Def TV and a fridge, It had one King size bed, a pull out sofa sleeper and bunk beds, (the kids fought over who gets top),
All the employees, yes even the maintanence crew even smiled and gave a salutation, very friendly, very clean, and constanly wiping all the galss surfaces down, and vacueming. The hotel has a shuttle going back and from the Mall of Amercia.
Waterpark: Plenty of towels to use after you got out of the waterpark, gauntlet of lifeguards, yes I wanted to horseplay, but couldn't find a unattended spot in the lazy river to do that, Even the flowmaster ride, they gave me a lesson on what to do, and for being a first timer, it was actually fun.
The only negitive thing was the prices of food, thought the prices were 2X, its basically a convience thing, you could bring your own food and store/heat them up in your room.
The value of the package, I have never EVER seen before.
Needs Some Work
Oh boy this place needs some work. For one no guest guide which would of been nice instead of calling down to the front desk to know when the WaterPark or arcade was going to close. Also a menu from the restrant in the room instead of guessing would have been nice. When we called the restrant they obviously didnt know what was on the menu because they didnt know whether or not there was breadsticks.
The WaterPark was ok as we were all entertained but could for the largest WaterPark in the USA have more to do.
We liked how close it was to the MOA but this place just needs some customer service, and food service work.
A little getaway
We stayed at the Grand Lodge the weekend of Memorial Day. The room was really nice with a king size bed, built in bunk beds, and a pull out sofa. It was just me and my husband to stay, but we could have had 4 kids too! The room was very nice with tiled floors, flat screen TV, and fairly comfortable bed. It was definitely kid orientated in the water park. My nieces ages 15 months and 2 1/2 had a blast in the kid play area. There was not as much action for adults as compared to Wisconsin Dells, but adequate for our needs. The locker room had lockers that you had to pay $1 every time you opened them which was a bummer. By the end of the holiday weekend, there was long lines for the tube rides. I would suggest going on a day that is not a holiday. Overall nice room. Adequate water park, but don't expect Noah's Arc.
We Loved this Hotel
We stayed for two nights three weeks after it opened and my wife and kids had a fantastic time. I would definatly go again. The water park theme and hotel was themed so fun! We have taken our famy to Blizzard Beach and Typhoon Lagoon in Disney World and while we know that no one could ever top that, we were impressed with the Grand Lodge water park anyway. Fun is still fun. My wife and I were impressed that it was not "over-done" or cheesy. We were afraid that we would get to a North Woods themed hotel and find some crappy knotty pine and flannel every where...Alas it was actually a classy hotel. We thought the rest. food was excellent and very reasonably priced for the quality. Our waitress was so polite and professional that we complimented her to her manager. I have been to the Dells three time over 15 years and I'd rather stay in town for the weekend than waste $150 for gas to get to the dells and be overwhelmed by cheesy hotels with a lot of less than desirable people around. We'd go back to the Grand Lodge again.
Regarding the Waterpark
We stayed in Minneapolis for 5 days-- on day #4 we decided to phone ahead in the morning and see if we could get into the waterpark-- The person on the phone said 'Yes' the waterpark was open, and told us the hours...I asked about admission prices and they told us that too... and NOTHING ELSE was mentioned... When we got there later in the day, there was hastily printed signs that the general public was no longer being admitted--- Sure would have been nice had they TOLD US EARLIER that morning that you had to be a guest at the hotel to be guaranteed admission.... As the previous reviewer noted-- if they're supposed to be the 'Biggest Waterpark etcetc'... you'd figure they wouldn't be limiting the number of people being admitted....What a Letdown
Grand Lodge & WPark of America have a ways to go.
We spent a night at the GL/WPofA for my daughters 7th B-day. Being newly opened the facility has all the right looks that you would expect of a new facility.
Rooms- We booked a pool-view with balcony, the room had a king bed with a sofa sleeper and two bunk-beds tucked behind a curtain. A HD TV was in the room, and all of the lighting was great. The major issue we had and suggested a change be made to management was the curtains to the Waterpark, they are essentially sheers with no light-blocking at all. So at 2:15 in the morning it was as though the sun was rising and the light came shining through from the WP area. It seems simple, but I would not think of booking this type of room as the view is nothing special from the balcony with the exception of your first 5 minutes in the room.
Front Desk- When I checked in, I checked to see about an upgraded room. The desk agent was not particularly helpful in this regard. I also asked about a recently well publicized accident on the "Flowrider-Surf/boarding machine) the desk agent looked right at me and stated "I don't know nothing about it." I told him that it seemed illogical that someone working at the property would not know anything about an accident that was on all the major channels and newspapers in the area. Matters not I guess, but they do need a little assistance in their customer service skills. Nice people though, the desk manager Abbi was particularly helpful when it came down to it.
Food- The main restaraunt was ok, portions are to small for the price. $18.95 for 5-Ribs and a 1/4 chicken. I would suggest the Wild rice soup and the cornbread, our server KC was great. The main manager however was not particularly impressive as we had an issue that KC needed to go to him on due to an error and even though it was not busy in the restaraunt he would not even get up to apologize or see how we were doing and we had 8 people so it was not a small party for dinner. Again, not a big deal but not what I would expect from a new place trying to work things out and get it right.
WaterPark- We have been to Wisconsin Dells, both Kalahari and Great Wolf and vastly prefer them, particularly the Kalahari which seems much larger. I was a little concerned when their website shows no pictures of any of the rides or the park overall, just abstract crap and made up stories. If you can go during the week, go. We had the place literally to ourselves as school is still in session. One of the lifeguards said the shut the park down twice last weekend at a capacity of 3500 people and that it was an absolute madhouse. Another told me he stopped by over the weekend which he had off, took one look and then left. For big kids 6+ there are 3 body slides, 2 tube slides and one family raft ride(fun), certainly not what I had expected from the "Largest indoor waterpark in America". The Flowrider is a lot of fun, but when it is busy you can literally be off of it in 10 seconds after a long wait. There were only about 3-10 people waiting when we went so it was pretty quick and a blast.
Hope this was somewhat helpful, hard to fault them being new and all, but for $300+ it was a little bit of a letdown.
TripAdvisor Reviews Radisson Hotel Bloomington by Mall of America
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