Grand Hyatt Mumbai

Address: Off Western Express Highway, Mumbai (Bombay), Maharashtra, 400055, India | 5 star hotel
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This 5 star hotel, located in the Juhu area of Mumbai (Bombay), is near Juhu Beach, Chowpatty Beach, IMAX Adlabs Theater, and Andheri Market.
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          Historical Traveler Reviews Grand Hyatt Mumbai Mumbai (Bombay)

          Beautifully Grand


          The Grand Hyatt is one of the best hotels I've stayed in and I've stayed in hotels all across North America. The hotel is very large, clean, the service is outstanding. The hotel is about 15 minutes from the airport, 15 minutes from Juhu beach and 30 minutes from downtown Mumbai. Renting a car for your trip at the airport is the best thing to do to get around as it is much more affordable then renting from the hotel and there is a set rate for 8 hours. The spa at the hotel is so amazing and the massages are great. I will definitely be staying here again.

          A grand Experience


          One of the best hotel I have stayed may be second to The Taj Fort Aguada.

          Found the interiors to be very modern,and especially the window blind,when in the morning needn;t get up from my bed to have the daylight in..

          the food was not that good.But definately an excellent place for business travellers.

          the bathroom was also quite exclusive.

          As a suggestion need to have a better TV in the room.

          I stayed for 3 days and each moment of it was memorable.

          Simple, normal business hotel


          Short: want to have some boring, quiet days OR are only visiting for business and need good facilities this is the right spot. Give it a miss if you go for a holiday trip. For the same money there a better hotels around at a prime locations.

          Long: A very new hotel in a surrounding that doesn't fit the building itself, but that would not be the first hotel in India. Airport pick-up with a complementary bottle of water is smooth & easy; the ride is less then half an hour in a nice and clean Toyota corolla.

          Arrival at hotel is very friendly & organized (extra safety check at the gate, plus points!!), luggage is only seen later in the room again, no need to worry about that. Check-in is a bit simple for this kind of hotel, there seems to be to many (un-required) staff behind the counter but still it takes a long time to check in (could be because it is the first time I stay in this particular hotel), overall the check-in was a bit messy for me.

          Arriving at the room, the door handle needs a strong hand to open, or maybe some oil ;) Strange for such a new hotel. The first impression of the room (GRAND TWIN) is ok, very simple. Quality of the finishing looks a bit cheap & fragile. A quick round through the room confirms the cheap part as the clothes cabinet door seems to be stuck and the fragile part as the toiletries box cover is on one side broken.

          Luggage coming in, bellboy explains the room (what I think should not be needed)

          Further checking the room, television is good, 69 channels according to the manual (!), I can only not find all the channels (I get to 54) and as usual in hotels, all the channels are messed up, I hate that.

          As a business traveler connecting your laptop to the Internet is important, and this shouldn't cost too much of your time (& money). I must say I am impressed. Although no wi-fi, there is a cable for Internet and a port for dial-up available (both very conveniently located), and you can still use the phone at the same time (finally some hotel that understands it!). There are two power outlets for different plugs, makes the need for a travel-adapter disappear, great arrangement! Connecting to the broadband is not free of charge, charging by hour, day, week or month, prices are a bit steep (although not for a month access), it's that I need to connect else I would wait until the office.

          The toilet has these eco-buttons, one for a short flush and one for a full flush, and although I am not that kind of an eco friendly guy, I like this.

          Then comes to food test, first thing in the hotel: order the club sandwich via room service!! Order goes through in one time, 450 rupees (10 USD) is the price. Very quickly delivered (15 min), indication was 30 min. looks good, bacon is a bit 2 much done, fries are very good & a lot!! It came with 3 mini glass bottles (not bags) of sauce, tomato ketchup, Dijon mustard & classic mustard. Don't understand the mustard but the ketchup is ok, the small bottles give a bit more class to the food. Set includes several toothpicks, so really complete. Price is too expensive for the whole thing though.

          Had a look through the service directory, couldn't find any information on the restaurants in the hotel, disappointing. Better have a discovery walk in/around the hotel. I see several restaurants, still not sure which is which, seem all to be connected but that's not the case, bit confusing. The architect of the hotel must have thought it was a good idea to create a maze in this hotel, as there seems to be no logic in the various hallways, restaurants, elevators & stairs and also no signs to guide you.

          I somehow end up in the attached shopping mall, which is DESERTED, several un-interested shop owners looking desperately at me to come in. Several Indian souvenir shops, for the rest expensive designer goodies, I am wondering how long this (shopping) place is going to exist, as I saw this before in other Hotels and it just doesn't work most of the time. I couldn't find the (in the service guide) promised gourmet shop (bummer!) so what I am missing here is a simple convenience store in the idea of a 7-11, for some simple drinks & snacks [which of course are available through the minibar if you are willing to pay the price (soft drinks, can, 100 rupees, 2.25USD). Btw: don't forget to ask to unlock your minibar, mine was locked and that's seemed to be a common policy. Btw: complimentary water in the room.]

          Continue my private tour, take another staircase to one level higher and end up in the garden area in the middle of the hotel, beautiful, but the walls are coming at you. There is also a smaller swimming pool, I think meant for the people who stay at the residences.

          Walking around a bit and ending up in the gym & fitness, looks impressive, definetly worth a try another day. Swimming pool is located outside and also almost deserted, I think people would find this place (gym & pool) difficult to find.

          In the surrounding of the hotel, there is nothing on walking distance (e.g. small shops, restaurants), some office buildings & residential premises. No chance to go for a quick 'do as the locals do' kind of thing, always need some transportation. Downtown mumbai is a reasonable trip away.

          To summarize my first impression, it is a nice hotel in the wrong environment, very simple (but complete) rooms, general facilities look good. Seems not to be a buzzing place, in some ways a very cool place, and for a 5* hotel I think it is not exclusive. Big miss: there is really NOTHING to do around the hotel. So if you want to have some boring, quiet days or are only visiting for business and need good facilities this is the right spot. Give it a miss if you go for a holiday trip.


          The Grand Hyatt??????????


          I stayed at the Grand Hyatt a couple of times....and this review is based on the other 5 stars I have stayed in India. The Grand is as cold as it gets..the staff do not smile and I am not sure they will even if we tickle them...the rooms, decor, etc are minimalistic in true Grand style but it feels like staying in a monastery. The F&B is a rip-off in terms of quality and VFM. And finally, I did write my feedback to the GM and expected a reply but I guess he's too busy teaching his staff to keep a stiff upper lip!

          Pure Class


          Stayed at this Hotel in March 2005 and spent 2 nights on the First Leg of my India business trip. After flying overnight from London I was met immediately at Mumbai Airport by the Hotel's Limo(A brand new Toyota), fully aircon and leather interiors. I was offered a bottle of Water and an english language business newspaper just as i was making myself comfortable. Nice start and made a good impression.

          As we arrived at the hotel, we had to go through the bumpiest stretch of road through the shanty towns and there appears this grand entrance which leads to the Hotel, very secure and very grand entrance. checked in quickly and made my way to the room(my luggage was on the way). Go to my room(Club King Room) and admired the splendour, great view overlooking the pool area, automatic curtains, designer bathroom. Impressed. A guy knocked on my door and brought my luggage in, showed me were everything was, hotel facilities etc. The bar is called the M BAR, again very designer but hardly any drinkers for a Saturday night. But managed to have some company with a few American and British guests for few hours at the Bar. All in all, great service, great hotel, close to the airport. not reccomended if your business is near Nariman Point or Juhu area.

          Minimalist luxury, but somewhat clinical


          You could be anywhere. As an escape from the human zoo of Mumbai, the Grand Hyatt does a fine job. But perhaps it does it a little too well. Or maybe I now realize that its style is just too minimalist for me (having previously stayed at the colonial Taj Mahal at the other end of town). But all mod cons are contained in a large, comfortable room with sumptuous bathroom. Also can't fault the staff who are friendly and helpful. Room service expensive, but nicely presented and good enough. Referring to earlier comments, I hired a driver for the day: price was approx. 2000 rupees for first 4 hours, then 450 per hour. Taxis are of course much cheaper, but not as plush and maybe not air conditioned - take your chances. Location for my business meetings was crucial; it can take literally hours to go from one end of Mumbai to the other. Proximity to airports a major plus.

          Great, if you just want luxury


          Pros: you forget that you're in India

          Cons: you forget that you're in India

          India is about the craziness, the cows running around the streets, the kids that always say hello, the vendors that hawk useless crap to you. It's about eating at hole in the wall type restaurants and experiencing what curry is supposed to taste like. The Mumbai Grand Hyatt is a walled in complex. After backpacking around for a few weeks, I needed a break from the madness and I needed a night just to relax in PRIVACY, not have to worry about whether or not the stuff in my room has been stolen, or what to do for the day, but rather have a few beers, sunbathe, and enjoy a few sleepy TV movies.

          I was not disappointed. The lobby was impressive, the rooms were magnificent, and the modern art in the convention hall in the basement was awe-inspiring. It was modern art that had substance, too! Bonus. My room was great. The bathroom is such an inspiration to go home and get mine renovated the same way. The interior decorading was soothing. The curtain operates on a switch, too! The bed was great, and it was very much welcome to get a real sleep. The grounds surrounding the hotel are amazing. The gym is truly up to par to US standards as well. The dressing rooms were comfortable and the sauna and steam room had TVs as well.

          I was entitled to a free buffet breakfast with my room rate which was really disappointing, and this is becuase I'm used to Canadian buffets full of every single kind of food that you want. They seem to be more resourceful there.

          As I was saying with my original point, if you plan on visiting India for pleasure and your itnerary involves staying at 5 star hotels for the whole trip, I guess this place will suit you well. But if you want to TRULY experience Incredible India, you have to get out, stay in the middle of the hubub in a modest place (there are TONS of CLEAN places but spartan rooms but AMAZING location for just US$20 AT THE MOST for an air con room), and take in the street. Mix with the people. Get a suit custom tailored with a guy working out of a tiny door that leads to a basement (all you gotta do is get the right material, they'll do the rest, and for CHEAP!), and definately try the street food (veg only!!!) the worst that can happen to you is that your stomach won't like it, and will dispose of it through your mouth. It's definately worth the 'risk', I didn't even get sick during my one month excursion. And with the street at day or night, don't worry, it's so crowded everywhere, petty street crime is virtually non-exisistant.

          I would definately stay here again if I were on business or something, or needed a final departure point before flying out of Mumbai International. But I wouldn't stay here for more than a night on leisure.

          A grand Hotel


          A new & very Good Hotel Near Domestic Airport. Food Also good. But the way to Hotel Passing through a huge Slum area. So, in night time it may be danger to go out. They Should do some thing. Also next day we went to their sister concern Hotel Hyatt Regency was surounded by slum area. We think that whole Mumbai is a big slum as earlier we heard that Mumbai has a asia's largest slum.

          Loved the Grand Hyatt


          I really liked the Grand Hyatt, it was very new and clean! I thought that the resturants were really good, but a bit expensive. The service and the food there was phenomenal. The only thing is that the hotel charged me $200 for a taxi into town, when the taxi ride back was only $40. The transportation is a rip-off so walk outside the hotel and catch a cab or autorickshaw for less! Overall, I would def stay at the Grand Hyatt again, it was one of the higlights of my trip.

          New and modern


          I stayed at the Grand Hyatt in November 2004, shortly after the hotel opened. The rooms are very modern, with light wood paneling and big pleated shades on the windows. The hotel seems huge, with a large open lobby, several restaurants and expansive grounds. Overall the property itself is really nice, but the service was not up to the standards I would expect from a Grand Hyatt. The front desk staff seemed confused and the service at the restaurants was very slow. This may be a reflection of the fact the hotel is so new, and perhaps service will improve as the staff gains more experience.

          TripAdvisor Reviews Grand Hyatt Mumbai Mumbai (Bombay)

          4.50 of 5 stars Outstanding

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