Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria, 3000, Australia | 5 star hotel
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This 5 star hotel, located in the Melbourne CBD area of Melbourne, is near The Regent Theatre, Hosier Lane, Mt. Buller, and The Forum Theatre.
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      Historical Traveler Reviews Grand Hyatt Melbourne

      Westin is better


      I am staying in a Club Deluxe Room and was recently staying in the Westin. Because Westin was full I am trying the Grand Hyatt. It may be 5 star but is over 10 years old and service is not 5-star. Therefore I rate it only an average expensive American hotel. I will go for Westin or something else next time.

      Good location, great room


      We stayed for 2 nights at the Grand Hyatt Melbourne on Collins Street, which was a brief 5 minute walk to the main shopping area. Check-in was prompt and frontdesk personnel were extremely friendly and service-oriented. We were given a corner room on a high floor, which had a fantastic view of the Melbourne skyline. The room was very well-furnished with a black-marbled bathroom that had a separate shower and bath tub. Only grouse was that the temperature control didn't seem to work given that we visited in the chilly month of autumn. All in all, recommendedif you're looking for luxury accommodation worth its price.

      Love it!


      We just left Melbourne. This was the perfect end to our trip. We were just upset we could not stay longer. We stayed from Febuary 11-14. All thought it is $$$ it is well worth it. The people are great and VERY helpful. The Hotel is centraly located. Short drive or walk to the attractions. Buffet was very good in our opinion. If you choose to stay as a Grand Club member (extra cost) you get free pre dinner drinks at the Grand Club Lounge which is on the 31 floor and has spectacular views. I have nothing negative to say abou this Hotel. The pool and Gym, Spa EVERYTHING was wonderful. We will be back...

      Excellent hotel


      I booked a regular room at the Grand Hyatt for my parents for 8 nights in January 2005 and spent a lot of time with them in the hotel. The staff were extremely courteous, professional, and helpful. I asked for a non-smoking room on a high floor and they received both--including the fantastic view of the city that you get on the 25th floor! The rooms were beautifully appointed and the reception and restaurant areas are quite impressive. It certainly is not a cheap hotel (they paid AU$270/night) but you get a lot for your money: style, perfect location, a huge bed, some cable TV, marble bathrooms, and did I mention the location?! The only minor negative was that the breakfast buffet was not quite what I would expect for the price (no freshly squeezed juice, for example) but there are plenty of breakfast alternatives around.

      Watch the phone charges!!


      We stayed at The Grand Hyatt for 3 nights in early January.......we found everything you want for a very large was very good and everything was pretty clean.

      One thing to watch out for is the phone charges from the room......the charges are so not like what we was charged at other top hotels on our hoilday to Australia. A 10 minute call to London cost almost 30 GB pounds...... and thats off peak Aussie time!!!. Other than that, a very nice hotel right in the middle of things....... with lots of restaurants just over the river which is well worth a try.

      Cool place to stay


      This is a great hotel. I stayed there for 10 days. Nicely located. There is a small bar in the lobby. But if you stay over the weekend watch out for the bar in the outside lobby. I walked in on friday night and was amazed. They close the outside lobby and the whole area is a huge party! When I say the outside lobby it's not outdoors it's a lobby on the side that has a bunch of high priced shops. You can walk out from the main lobby of the hotel and look down on a huge bar. Very cool place! By day this area is for eating and coffee. At night on the weekends this place is wild!

      Great hotel


      I'm surprised about the bad review, I stayed at this hotel around end of 2000 and it was just gorgeous. We only had a basic suite but we found it rather luxurious (not a huge room but the basic room never is), clean, comfortable and quite lavish. Fancy bathroom with marble, HUGE bed, climate control and beautiful view. Service was excellent.

      Would definitely go back.

      Poor Rooms


      Stayed in this hotel in July 2003. We had 2 rooms interconnecting. Very impressive frontage, waterfalls etc. Staff VERY helpful. The age of this hotel and the rooms really let it down. It felt like staying in a cheap bedsit. Furniture brown (ok that's a taste issue!), plumbing unbelievably noisy. Every toilet flush, shower heard from all directions. Don't get me started on the fridges in the bedrooms, clicking on and off every 5 minutes! Very 5 Star!! When we told the staff they agreed the hotel is in need of refurbishment and showed us an alterative - a refurbed room. Whilst we were chatting in the corridor outside one of the rooms we could clearly hear a man taking a shower! Refurbishment appear to be changing the white taps to chrome and little else. After some negotiation we were moved to the Diplomatic Suite no less! This is a huge suite with steam room, dining room, mini kitchen, walk in wardrobes, massive lounge, the list goes on and it is a fabulous space desperately in need of modernising! When you upgrade to the Grand Club Floor the rooms are still the same but you have use of the Grand Club Lounge which is brilliant for breakfast, snacks all day and drinkies in the evening. Again the staff are brilliant, and really helpful but the rooms do not feel anything like 5 star, more 3 star rooms with brilliant 5 star facilities.

      Great club rooms


      Decided to treat ourselves for my birthday weekend of June 7th -9th 2003. Enter hotel from Russell Street choice of self park or valet. Escaltors up to first floor lobby (a fountain runs down to the entry level). First floor is two levels high down in a pinkish marble - a bit 80"s but not too dated. On this level is the Plane Tree cafe/ restaurant, and a bar. Hotel is 33 levels high with Club floors on the top 4 levels (Club lounge level 31) Club rooms are the same high standard of all Grand Hyatt rooms with the addition of DVD players and large 68 cm televisions (cable tv with approx 10 channels including Fox Sport 1 & 2 , ESPN and Fox Footy, CNN and Fox 8 and History channel. All are the most recently renovated rooms and access to these specific floors are via keycard in the lift for extra security. Views are of either the central city or across the Yarra river to parkland or the MCG (football and cricket stadium) and Flinders Park tennis centre. Bathrooms have separate showers and done in black and white marble. Club lounge (they have DVD's for your room) occupys all one side of level 31 - newly renovated with bay windows, nice leather chairs and lounges and a small "lifelike" open fire. Good continental breakfast (usual), afternoon tea (small cakes, scones and cream) and evening cocktails and nibbles (great tempura prawns) and pour yourself spirits, several brands of local and oversea's beer, wines and a wide range of soft drinks. Being a holiday weekend it was full and a great atmosphere ensured. Special mention must go to the Club Room host - Jenni who in all my years of travel is one of the best hotel staff members I have come across - nothing was too much trouble. For a first time stay at a Grand Hyatt - both the room and service from all the clubroom staff have converted me to a new "treat location"

      Wonderful place to stay


      My wife and I stayed at the grand Hyatt for only one night August 2002. The room was wonderful. the bed was great and the view fabulous. The location was perfect and the staff very helpful. Would highly recommend.

      TripAdvisor Reviews Grand Hyatt Melbourne

      4.50 of 5 stars Outstanding

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