Grand Hyatt DFW
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Historical Traveler Reviews Grand Hyatt DFW Dallas
Not just a one nighter!
Our family stayed over night here while enroute to Hawaii. We loved the hotel so much we didn't want to leave!! We wanted to spend our whole vacation here! The rooms are beautifully decorated and absolutely spotless. The beds were incredibly comfortable and the washrooms were bigger than most average hotel rooms! We spent the evening up at the roof top pool enjoying a swim while we watched planes land and take off. Their work out facilities were top knotch! Each cardio machine had its own personal television and there was free bottled water. The hotel was great!!!
Travel quite a bit on business and haven't stayed in a place this good in a while. Since I'm Marriott Platinum I usually stick to Marriott but this hotel really stands out. Huge, well-designed, attractive rooms with huge marble baths. Great service, great fitness center and incredidle F & B. Although expensive, bar food and service was outstanding and the restaurant provided one of the best meals (both breakfast and dinner) that I've had on the road in a long time.
Loved the individual meal "stations" with the TV's. What a simple innovative concept - can't believe no one else has thought of it or does it.
This hotel, integrated into Terminal D of DFW airport, positively sparkles. The service was exceptional from all the staff I dealt with. The rooms are clean, fresh, modern and well-appointed. This isn't just a place to stay if your flight is cancelled--it would also be a good place to stay if you are doing business near the airport (e.g., in Irving or Las Colinas.) The in-house restaurant and room service are both outstanding. The only downside is that unlike the many budget hotels nearby, the Hyatt charges for high-speed Internet access (via t-mobile.)
I found this new Hyatt DFW to be the best airport hotel I've ever seen. When we say "airport hotel", we mean no-taxi-necessary-you-can-walk-there airport hotel! If you don't arrive into Terminal D, you'll have to take the tram, but that's free. The lobby is clean, modern, and simple. The rooms are large, have beautiful modern decor, and cool TVs. The bathroom is beautiful black marble with separate tub and shower. There is a black velour bathrobe for you to wear, a nice touch. I attended a meeting in one of the conference rooms which was a high tech board-room-style room with comfortable chairs and state of the art AV set up. The only downfall to the hotel was the service in the restaurant. HORRIBLE! However, the food was excellent, and they have neat stations where you can eat at a bar with your own TV in front of you. This is a great business hotel in a convenient location.
Not a bad place in a bad situation....
Like others, my international flight was cancelled due to weather and I didn't feel like leaving so I stayed here. Room was great with large plasma TV, and room service was fast and really good. I paid a little less then $200 on a sold out night. I am a hyatt club member. I would stay here again, it was convenient to have a late check-out and cruise around the new terminal D. The hotel is attached to terminal D so it is a breeze for international flights. I also think some of the reviewers below are confusing this new hotel with the older hotel adjacent to the airport...
I had to stay here for the night after missing a connecting flight. I had a good stay, albeit brief. The front desk was helpful and gave me a little toiletries kit. The room was comfortable and the food was surprisingly good. And, the chef even called to see if it was good. Nice hotel.
I, unexcitedly, decided to stay here as a result of an early flight the following day. I was impressed from the moment I pulled up to the curb. The bellman was great, the front desk staff were extremely courteous and professional and the feeling I got was that I was in a boutique hotel not in the airport but in a very cosmopolitan city, etc. The room was awesome- very comfortable with flat screen TV, great bed etc. The Health Club on the top floor was equally great- mint equipment and the outdoor pool was really nice- granted your at the airport but it is so nice that you almost forget. Needless to say I really liked this place. The only negative obviously is that your captive to the hotel and their offerings but for a night or two you'll be very happy. Lastly, the room service was really quick and food was good.
Not so Grand a Hyatt
Certainly up to Hyatt standards, but I'm unable to see much to merit the "Grand" designation. For a 9 PM check-in, there were two desk clerks trying to serve 15 guests; average wait time was 10 minutes per guest. No managers seen at any time. Clerks attempted to pacify guests with extra coffee coupons, but as a previous reviewer has noted, a more "grand" attempt at service would be to do what most 3-star properties do and supply a coffee maker in the room. My clerk tried to pacify me with a "secret" (undisclosed) upgrade to a suite; when I arrived at the door, my keys wouldn't work, so it was back to the lobby for another 15 minute wait, as the lines had not improved.
Finally, upon entry to the suite, I was fine with room size and decor in general. It's green, green and green, with a bit of rich wood and way too much black marble in the bathroom. Sticking out like a sore thumb is the armoire/TV cabinet in the suite's bedroom, which is painted wood, apparently either from Ikea overstock or built from 3/4 inch plywood by the property's engineers. Couldn't check out the minibar automation noted in earlier reviews, because my suite lacked a minibar completely. Significant plaster dust still coated the edges of power outlets - the rooms hadn't been punched and cleaned well for the original opening. TVs are LCD flat panels, but too small for their distance form the bed and living area sofa; and no HDTV or digital channels are provided. Spending $200 per room less on the Samsungs and investing that in other areas would have been more prudent long-term. Beds are firm and comfortable; toiletry amenities are a skimpy 1.5 oz each (most 4-star properties are in the 2 oz. range).
The fitness center has interesting flat screens on each cardio machine - except that they control only your fitness program; you can't actually watch TV from any of them. A single wall TV provides distraction for the entire center. The rooftop pool is simple but you would indeed get great views of takeoffs and landings if that suits your fancy.
At $199 a night, I believe there are many more interesting choices for an overnight in Dallas; choose the "Grand" Hyatt only if the convenience of remaining on the airport property overrides any other consideration.
If you need to stay near the DFW airport, look no further than this beauty attached to DFW. Rooms are large, the decor is modern and crisp, very cool bathrooms & bathrobes. Food here is great, service is excellent. My only beef is that food & sundries are expensive. But, that is the case at every quality airport hotel. There is a nice pool on the roof, and an awesome workout room. I also really loved watching the airplanes take off all day too. I will return here anytime I am in the Dallas airport overnight. I might even try to arrange a night on purpose!
A fine airport hotel
Spent two nights at this property. The lobby is Park Hyattish and the staff is very, very friendly and eager to please. The rooms are nice but not so very special. The shower stall, for example, was not very solidly built. They advertise "premium cable TV," but there was no HBO. Beware the hi-tech mini bar: Touch an item and you're charged for it! The health club is very nice and the rooftop pool deck is nice (if you don't mind the sound of planes taking off as you are sunning or swimming.) There is no coffee maker in the rooms: Guests are given coupons for the coffee bar on the restaurant level. It was frustrating having to dress to get coffee and then to wait while special lattes, etc., were being prepared. I only wanted my morning cup of java. I had to wait 10 minutes. The place where the hotel shines, to my mind, is the restaurant. It's the only restaurant in the place and it's a serious restaurant (with serious prices.) The service is very good. The fittings (plates, flatwear, etc) are very stylish. And -- by the way -- the food was imaginative and well prepared in an open kitchen. The restaurant is ambitious -- I hope not too ambitious for an airport property. Would gladly return.
TripAdvisor Reviews Grand Hyatt DFW Dallas
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