Grand Hyatt Atlanta in Buckhead
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Historical Traveler Reviews Grand Hyatt Atlanta in Buckhead
Got a good deal on Priceline ($64/night) for September 3-8. Upon checkin, there was no 'PL attitude', only a comment that the room and tax was prepaid. Only then was I told that there was an additional $15/day self-parking fee ($19/day for valet). This was a $75 expense that I was not expecting, especially for a surface lot across a street! The bellman first brought up the wrong luggage, but quickly corrected his mistake. The common areas of the hotel are exceptionally nice, but the room was just a room. Mine was next to the ice machine and overlooked the roof of the hotel's covered driveway, so my view of Peachtree Blvd. was mostly obstructed. Perhaps that is the 'price of Priceline'? Housekeeping was extraordinary, leaving multiple in-room coffee/tea of the type we used, and bath sheets--all without asking. I don't have any problem staying here again in the future, but only on rates via Priceline. Had I paid Hyatt rates ($139 to $215) for this, I would have felt severely disappointed.
I got an excellent deal on Priceline.com for this hotel, and was very pleased when i arrived! I went to Atlanta alone to celebrate my 31st birthday and just wanted to be near Buckhead and all the happenings. Upon 1st arrival I was cordially greeted and my bags whisked away, only to be promptly brought up after i had checked in. Tipping is expected, but the staff is so nice, professional and attentive you WANT to give them $$$!!!! The hotel is beautiful in its decor and i felt like I was important just being there! The concierge was very helpful in suggesting places to eat and get entertained, and the complimentary shuttle car(a lincoln town car driven by an older gentleman with a french accent) makes you feel as though you have definitely arrived!! The bar drinks were a bit pricey ($10 per martini) and the room service a litlle extreme ( i spent $178 for just 2 nites room service after the service charges and gratuities were added) but i can say that it was all well worth it. I will visit this hotel again and i can't find anything bad to say about it over all. I had an excellent birthday getaway!!!!
Beautiful property, outstanding service
Like another reviewer, I got a great deal on Priceline on a Saturday night in June.
The hotel was terrific -- beautiful rooms, beautiful grounds and great pool. Shuttle service (a Lincoln Town Car -- not the standard minivan) was a bonus. Service was outstanding.
Hotel is only 2 blocks from the Buckhead Marta Station, which is an easy walk if you're looking to save money on cabs.
Highly recommend this hotel!
Customer Service at its finest
I made a ridiculously low bid on Priceline for a 4-star hotel and the Grand Hyatt accepted it - during the NCAA/SEC tournament, no less. I've had bad experiences when checking into other facilities when they see I'm a "priceline" guest. This certainly wasn't the case at the Grand Hyatt. This hotel is the benchmark for excellent customer service. Every employee, from the housekeepers to the concierge, was very pleasant and helpful. The facility is beautiful and immaculate. ROH rooms are spacious and the marble bathrooms are a real treat. The complimentary shuttle service (Buckhead area) is wonderful. I will definitely return even if I have to pay full rates.
Elegant, but not stuffy
Very nice hotel - rooms and lobby are clean and nicely decorated. Hotel is in a great central location - would recommend!
I enjoyed my time at the Grand Hyatt. The staff was incredibly helpful.
I especially found the concierge insightful with directional help and restaurant suggestions. I also found the waiters are breakfast were just wonderful and made me feel really taken care of on my business trip!
What an awesome hotel! We've stayed at this Hyatt three times and will never stay anywhere else. The service is awesome, the breakfast buffet is great, the rooms are large and very clean. It's just a great experience. I would highly recommend it.
Stayed here for a long weekend. Overall, great hotel. The rooms were large, nice staff, and great location. The parking charge is a bit steep, but expected.
Great hotel and super location
I planned a shopping weekend for myself and some family members. I got a good deal on the Grand Hyatt over the internet. We were looking for a nice hotel in Buckhead that would be close to shopping and great restaurants. This one fit the bill. The lobby is beautiful. The room was nice and comfortable. One great thing about this hotel is that after they park your car, you don't have to drive anywhere. They have a car that will take you anywhere in buckhead and pick you up too. We never waited more that 10 minutes. The concierge was also helpful with dining suggestions. Drawbacks-Parking is 17 or 18 a day and the lobby bar and little gift store were very overpriced. In the scheme of things, not too big a deal. We had a fantastic time and would choose to stay at the Grand Hyatt again.
Excellant Atlanta getaway
I would defenitely come back & stay here again!! it is a little expensive but this is a case where you get what you pay for, very nice rooms, attentive and very pleasant staff fulfilled every request we had, close to everything you need for a getaway weekend in Atlanta. We parked our car and didn't need it for all three days we were here, walked to wonderful restaurants and shopping, MARTA is 2 blocks away to get all over city for sports event and shows/concerts. no traffic & no problems but ($17 per day) hotel parking a little steep?? highly recommend Mangionnes italian restaurant just a 5-minute walk north.