Grand Hyatt San Francisco

PLUS: Very beautiful, modern hotel. 20 second walk to Union Square shopping, dining, et cetera. 5 minute walk to China Towne. Little TV in the bathroom-BIG PLUS! Very clean rooms. Firm bed. Excellent views from 36th floor restaurant/bar. This is a 4-Star hotel and is great if you don't mind splurging a little for your trip. Staff was very helpful and prompt. :-)

MINUS: Valet parking fee is a lot. They did not have the room we paid for even though we booked our trip 2 months in advance. So we Rock/Paper/Scissors to see who would get the smaller room with 1 Bed.

Winning people got (2) Double beds-bigger room. :-(

My wife, 3 kids and I stayed 17 - 21 Aug 2003 and found almost everything to be very good. Location is on the corner of Union Square with Macys, Tiffanys and Saks just 2 minutes around the corner, with the cable car also on Union Square and good cab and bus connections right outside the entrance. $35 for overnight parking by the hotel but in the next street along there's a multi storey where you can park from 7pm to 7am for $6 and $2 for every extra hour that you want to lie in bed. Alamo car hire is a couple of blocks away but closes at 7pm. Hotel Desk service was helpful and responded to a little friendly arm twisting to get exactly what I wanted. 2 restaurants for breakfast $2 - $3 for cereal / muffins on the mezzanine and $12 - $15 for a cooked breakfast on the 36th floor. Rooms were adequate but not spacious.

Immediate surrounding area has many restaurants and diners to cater for all tastes. Checkout by 12 noon but suitcases can be left at no charge if you have a later departure. Free to use room safe for valuables.

the price was good so for the price we paid, it was a decent hotel. i am guessing that all hotels in SF have small rooms. they also had internet connection which was useful. Also, very close to all attractions.

My husband and I had a very pleasant experience, the staff was nice and helpful. The location was great! We will definitely stay here again for more Union Square shopping!

We got a good deal at the Grand Hyatt through hotwire.com; as a result we were pleased with the accomodations and the location was excellent.

The front desk service was not very friendly, but the concierge was excellent and very helpful. If we had paid regular room rates we may have been disappointed at the room size and service.

An unimpressive hotel with horrible beds and it just feels dirty. Close to shopping but that still is not a good enough reason to stay there, just don't.

This is a well located hotel, right on Union Square, close to Chinatown and a short cab or cable car ride to Fisherman's Wharf.

The rooms are spacious and clean, and the breakfast in the Grandviews restaurant was excellent, with spectacular views over the Bay from its 36th floor location.

This Hotel is wonderful, Great location just steps from china town. The only draw back was having to pay 40.00 a night for parking but we would have to pay that price anywhere in San Francisco. The staff is wonderful. Left something behind and they had it in the Lost and Found within an hour. They sent it back UPS. This is a very nice hotel.

We spent our anniversery at the Grand Hyatt and had a wonderfull stay. Check in was fast, friendly and efficient, we used our Free nights Faster credits for 4 free nights, and because it was our anniversery we were upgraded to the Club level. The view form the 31st floor was amazing, the lounge was beautiful, breakfast and evening snacks were very good, and the room comfortable. We found the bed very good, the room was made up early, bus stops for everywhere we wanted to go was handy. The only bad note was the speed of the elevators, they were very slow, and the doors closed very fast, you had to rush to get in. If you bring a car parking is also very expensive, we took the bus, cable car or street car were ever we went, with the pass very inexpensive and much easier.

Having travelled in many Grand Hyatt Hotels, I had very high expectations of this particular property. I have to admit that the staff is by far the best asset for the hotel. Very impressed by the Front desk receptionist. I had a emergency during my stay but she made it a point to ensure that I was comfortable and I have never experienced such personal service in many months. I would definetely recommend this hotel to business and leisure traveller. Although this Grand Hyatt is very diffrerent from the ones in Asia and Resort like Grand Hyatts, it has a unique style that I would recommend. Breathtaking views, excellent room features and very competent staff.