Grand Hotel Quisisana
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Historical Traveler Reviews Grand Hotel Quisisana Capri
Loved the place and staff
First time in this wonderful place, where I have found escellent service and warm, helpful staff. Each request has been satisfied. I will certainly return next year with my family.
Great just renewed Spa and restaurant choice
Quite the most dreadful hotel we have ever had the misfortune to stay in. Our room was in need of a refurb. At £750 per night, they had a nerve. We were expecting luxury but were very disappointed. Staff unbelievably rude, sunbeds were reserved for regulars, meaning only a few were left, facing the wall each day!! I think the hotel manages to fill up each summer with old regulars who clearly love the place. Those guests are loud, clearly lots of money but vulgar beyond belief, ageing men in thong swimwear, ponytails and gold bangles etc. Get the picture. Staff constantly told our children...who are v well behaved...to whisper!!! at the poolside and yet allowed mr ponytail etc to carry on loudly "deal doing" on his mobile phone.
It really was a horrid experience and I am glad to see most other reviewers agree....I should have read the reviews before we went!
My husband and I had our wedding here last June. We had 43 people come from the States and Europe. It was amazing! I found the staff of the hotel to be wonderful. They were helpful and kind. I found I got whatever I asked for but you do have to ask. I recommend having them arrange a private boat to circle the island. This is an expensive hotel but it's an experience. The food was great, especially breakfast outside on the veranda. The pool is fun and relaxing and the spa was great. I loved this hotel and would recommend it to anyone.
Skip the Quisi
We stayed at a variety of 5 star hotels on our trip to Italy. The Quisi was not up to this standard at all. We were only able to get a standard room. The furnishings were run down, bed uncomfortable, bathroom had no counter space. The worst part of our stay was the staff. They were snooty and nasty. I spoke to a lifetime resident of Capri who asked discreetly how I liked the hotel then recommended places for our next stay. I can't vouch for them, but she said they were very nice, small and not "as stuffy". I'll pass along the names: La Scaunatella and La Brunella. Do yourself a favor and don't stay at Quisisana.
Fab location, disgusting staff
My sister and I spent 11 nights at the Quisi in July. The hotel itself is divine. The location superb. However the staff are beyond salvation.
We had a beautiful room, large with a beautiful view over the pool to the sea beyond. The decor was cool and classic, the terrace, huge. What more could anyone want?
Good service, that's what? The pool staff were grifters who demanded a huge tip to save a lounger for guests. You were unable to bring your own water poolside, rather you are forced to spend an obscene amount on bottles of water sold by the hotel. The room was serviced very late in the day by a nosy maid who regularly rifled through our things, the concierge was an odious sexist throwback who had the nerve to demand an extra 64,000 lire CASH of course to take our bags down to the marina grande. No mention of this extra charge was made at check in.
When we wrote to the hotel owner. He sent us back a 10,000 Lire note as recompense! We sent in back of course.
Capri is the most beautiful island on earth. Our depressing stay at the Quisi will not deter us from returning again but this time we will stay in Anacapri, in a smaller hotel. Do not waste your money at the Quisi.
The staff there, do not deserve your custom. Look elsewhere, the smaller hotels on the island are far superior to the bloated gin palaces.
We just came home from a great tour of Rome and the Amalfi Coast. Our biggest disappointment of the tour was this hotel. Despite plenty of available rooms (mid-week, mid-September), we were assigned us to a room next to the elevator overlooking a noisy alley. The lobby was lovely, but unfortunately we couldn't sleep there -- it would have been more comfortable and definately quieter. I'd rather drop down to a quiet four star with a view.
We vacation mostly at 5 star hotels - and have been to many. We expected great treatment, great facilities & a nice room. The Grand Hotel Quisisana was a tremendous let down! Our room was discusting! We had a written confirmation for a deluxe room. They did not honor it.
The gave us a "standard" room below lobby level with a broken window & paint chipping off the walls. The bathroom was so small with no counter space. The manager (who willingly took money from us to find another room) told us later that day that the Hotel was booked & he had no other rooms for us. The staff was extremely snobby. The health club did not open until 9:00AM. Capri is a VERY beautiful island. We plan to return someday soon BUT will definately try another Hotel.
What a disappointment
My husband and I stayed here for 2 nights to begin our honeymoon in Italy. I can't tell you how disappointing this place was considering all the 'hype' it gets. Our room was very small with old furniture and a tiny bathroom, which was dirty and loud. The service was unfriendly and staff unhelpful. Although it has a great location, I'd much rather stay anywhere else than at this place where they made you feel very uncomfortable just walking through the lobby. For the price.... go somewhere else.
The hotel Quisi is overdone. The furnishings are over the top ,garish and pretentious. The pool has a view of a brick wall.The staff are extremely unfriendly and snobbish (unless you tip generously) I guess that is in response to most of the guests that stay there who were equally obnoxious. We have stayed in many 5 star hotels but I would never recommend this one to anyone. You would be better off spending the same money on a room in one of the smaller boutique hotelsw ith better viewsand service. Give Quisi a miss!
We found heaven on earth.
We've been to many four and five star hotels, but nothing can compare with the "Quisi"...talk about luxury! not only did our room have a spectacular terrace overlooking the pool and the sea, but it also boasted his and her baths, mine complete with a jacuzzi, my husband's with a shower with wall jets for that "all over massage" effect. Breakfast was a gourmet's delight, with anything and everything one would wish to help start the day, and dinner in the dining room, which we opted to do twice during our stay, was a gourmet's delight. Service was exceptional, from the concierge to the chambermaid. There's no question in our minds that the five stars are well deserved, and there really is no place better to stay when visiting that jewel known as Capri!
TripAdvisor Reviews Grand Hotel Quisisana Capri
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