Grand Hotel Villa Serbelloni
How has this hotel rated in the past?
Historical Traveler Reviews Grand Hotel Villa Serbelloni Bellagio
Just excellent! We been there 3 times in 2003 and we are coming back ASAP! If you really want to relax, without having always somebody behind your back to 'torture' you with questions and to be there when you need - this is the place. The stuff is very friendly, everywhere in the hotel (massage, the spa, swimming pool..), there was always somebody to open a door for our dog, because they were afraid that he can get hurt in the revolving door. The rooms are calm and the bathrooms spacious and bright. We travel very often all over Europe (at least 2-3 times per month) and stay always in 4-5 star hotels, but still Villa Serbelloni is our favorite place to relax. They remember us every time (including the New Year's card), when we come and we feel so much as at home.
An absolutely brilliant Hotel. A little shabby aroung the edges but nothing like as bad as what has been said here. Stayed there three times and loved every minute of it. Brilliant Location. Brilliant service and food. Best travels i have ever had
Grand once, but not anymore
We've been to Bellagio several times and normally stay at the hotel next door, but this time, we splurged on the Villa Serbelloni for my wife's 40th birthday. They gave us bad directions to the hotel, put us in a far side corner room that had been billed as a lake front room (at a lake front price!), spilled coffee on me and then complained about having to launder the clothes on which they spilled the coffee. To top it off, they managed to lose my rented car for 2 days! They literally could not find the keys, intimated that I'd lost them, and finally agreed to sort out the problem and get us a taxi ride to the airport.
On the morning we were to leave, they suddenly found my keys again, and said I'd have to drive the two hours to the airport. For those who have anything go wrong at this hotel, don't expect any sympathy from the management. Better to stay next door at the Florence, where the view is as good, the rooms a lot cheaper and the service far friendlier.
We stayed here in October 2003, and we were very disappointed with this 5 star hotel. The view was glorious, but the room and bathroom were not to our satisfaction. We actually decided to leave this hotel and check in the Hotel Florence next door. We would not stay here again.
A Huge Disappointment
We recently stayed 4 nights at the Villa Serbelloni and it was the most disappointing experience we've ever had with a so-called "luxury" hotel. The room was shabby; our hot water stopped twice (we're talking dry taps here); our bathrobes were worn and torn; the pathetic classical trio in the lounge used a synthesizer and played Sound of Music medleys and other "crowd pleasers"; the food was average and absurdly overpriced; the staff were completely apathetic to the guests (except for the concierge staff who were always very helpful). For those who don't travel often, especially in the luxury category, you may think it's fine. For those who know what a real luxury hotel is like, you'll wish you had stayed elsewhere. If you must stay here, two suggestions: Avoid room 102 as it is extremely noisy, and don't waste your money in the restaurant as there are some excellent restaurants within a 5 minute walk.
Grand only in an exceptionally faded way...
When my favorite hotel on Lake Como (Grand Hotel Tremezzo) was booked for part of our stay, we booked here with high expectations given the reputation of the place and the recent photos in the Oct 2003 issue of Architectural Digest. It's easy to imagine the titled and the aristocratic of the 19th century here but that is it's ONLY charm.
Despite an enviable location and somewhat grand public rooms, be forewarned that the bedrooms and even bedroom corridors are just shy of dismal. We are sophisticated, experienced travelers who measure our reaction based on a hotel's price range and limitations but this hotel was a huge disappointment. Given that we had both a regular bedroom and a suite during our stay, I think we saw both "perspectives" based on price. Comparing it as others have here to Villa D'Este is silly since service and rooms-wise it is not remotely in the same league. This is a hotel for people who might feel privileged to listen to a lovely quartet in a faded grand room and not mind paying ridiculous prices for beds without boxsprings..just reinforced slats...fake-marble tile bathrooms and some disinterested and haughty service.
Beautiful Villa Serbelloni
The Hotel Villa Serbelloni is all that a person could want in a 5* property. Beautiful, great food, terrific location in Bellagio.
Breakfast buffet is fabulous, with great breads and crispy bacon. Pool is unheated, and surprisingly cold, but very nice to lounge around. Ice creams available poolside. Sandy beach area for lounging as well. View is beautiful.
THe most gorgeous ever
THis hotel was even more special than Villa D'este in Lake COMO. This is a must stay, especially for the value of other hotels in the area.
There is a lot of touring you can do from the area. and the hotel is very very maginicent. Rooms are immaculately clean and brand new everything.
This is one of my all time favorites in Europe!
Watch Out for Dinner
Our first clue that something was wrong was when we walked in the fancy dining room of the Villa Serbelloni around 8:30pm and there were only 3 other couples. The waiter suggested a glass of "welcome champagne" (forgot the name) and I said yes without asking the price. It turned out to be 25Euro per glass. Several minutes later it was "we have several specials tonight ..." so I selected the T-Bone special - again - I didn't ask the price. It turned out that the T-Bone special was for two people at 3x the price for a Filet, but the waiter didn't say a word as he then took my wife's order for salade, then pasta. The dinner was very nice but the total was well over 150E for two. The "Restorantis" around town are much more fun at 1/3rd the price.
A beautiful lakeside retreat. Waterfront dining is so romantic, lakeside pool complete with food and beverage serevice. The Alps in the background. Ah, to be back again in Bellagio!
TripAdvisor Reviews Grand Hotel Villa Serbelloni Bellagio
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