Good hotel, unlucky with the room

Stayed in the hotel for a week, really liked it. Stunning views. Nice rooms. Good location - not central but useful when you drive into Sorrento from Naples, since it lets you avoid having to negotiate your way through the town.

Two things let us down. The breakfast was very dull and the coffee the worst I had in Italy. Secondly, our room (large and bright) was right underneath the breakfast hall, and with those tiled floors, as one would guess, you can hear every step, every chair movement above you. And that every morning as the breakfast starts at 7 a.m.

Fabulous staff

Wonderful staff who really went out of their way to help satisfy a very fussy eater. Amazing views and lovely bright rooms, excellently maintained. The pool and beach area were lovely too. Full of English tourists but being one myself I didn't let that bother me!

Personal fabuloso

Un personal maravilloso que hizo todo lo posible por satisfacer a una persona quisquillosa con la comida. Vistas impresionantes y habitaciones hermosas, luminosas y bien mantenidas. El área de la piscina y de la playa era hermosa también. Lleno de turistas ingleses pero, siendo uno de ellos, no dejé que eso me molestara.

Vista y personal fabulosos

Me quedé en el GHR dos días con mi familia.

Me encantaron la vista, el personal y las habitaciones (501 y 502). Creo que la piscina y el embarcadero son excelentes. Definitivamente volvería y lo recomendaría.

Fabulous View and staff

I stayed at the GHR for two days with my family.

L-O-V-E-D the view, the staff and the rooms (501 e 502). I think that the pool and the pier are excelent and would surely come back and recommend.

Loved the riveria

Excellent hotel very clean and tidy. Caters for its guests very well. Pity about the yanks.

Great View - Small Rooms

My wife and I stayed three days in the Grand Hotel Riviera. The rooms are typical small European size, but clean and with great views. No complaints about the beds or furnishings. The bathrooms did not have wash clothes or kleenex. This is large hotel with a great lobby. The breakfast included was satifactory. It is about a 10 minute walk into downtown Serrento.

Ok, but not great

The service was great - the staff was very pleasant and helpful. Also has great views and a nice pier for sunning with a section for swimming in the sea. The rooms are pretty basic but clean. It appeared that the hotel caters very much to the British version of the tacky tourist who wants a watered down version of Italy. The food was more on the level of the Olive Garden but the staff does have good recommendations if you want the real thing.

Lovely hotel, superb views, very friendly staff

Stayed in Grand Riviera for a week after being in Rome and Venice (see reviews). Nice hotel, our room (133) had superb views over the bay of Naples out to sea, absolutely fantastic. Hotel had great facilities, loved the pool. Buffet breakfasts good, only stayed on b&b basis so don't know about the dinners. Staff were very friendly and went out of the way to do anything for you laying on taxis, arranging trips, any problems with rooms, facilities etc, airport transfers. If you are looking for a relaxing hotel with superb views and don't mind a nice walk to the town centre then I wouldn't hesitate to recommend this!

Great Hotel

An extremely pleasant hotel, in an ideal location overlooking the bay of Naples and with excellent facilities.....I thoroughly recommend it.