Seaside Grand Hotel Residencia
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How has this hotel rated in the past?
- Continental Breakfast
- Minbar in room
- Airport Transportation
- Swimming pool
Historical Traveler Reviews Seaside Grand Hotel Residencia Maspalomas
Comfortable hotel for doing nothing
This is a very comfortable hotel. The food is excellent, as is the service. There is a lovely pool. Breakfast and dinner is served on a verandah in the open air overlooking the pool with a view of the mountains. Lunch (very reasonable) is served by the pool. There is a wellness centre with a sea water pool, steam, sauna, treatments etc.
A few words of advice. Firstly, my wife and I booked a standard room and got about the worst room in the hotel. We did not know that there were, in fact, two grades of standard room and ours was the lower. We could not upgrade as the hotel was full The rooms by the pool are much the best. Secondly, the beach and Maspalomas itself are not that nice. That's OK if all you want to do is to sit by the pool, swim, eat etc without venturing out. That also is OK if (as it was with us) the weather is good. However, if the weather had been bad, I think we might have got bored and frustrated. Thirdly, this is not a place to bring children. They will probably get bored and will disturb the predominantly middle-aged and elderly clientele reading books by the pool.
Overall, however, to be recommended for a short break (week probably long enough) for a chill out and pampering.
Value for money
Nice staff, ideal for a short trip, food was excellent. We were with a baby of one year, no problems altough we don't recommend it for children between 2 and 12 years old
An oasis of refinement and pleasure
We have just returned from two weeks in the Grand Residencia and are still feeling both "chilled" and cossetted. It was the most relaxing and comfortable hotel which fully deserves its five stars. The efficiency of all the staff, be it in reception, the bar, the restaurant and the rooms, was faultless. Nothing was too much trouble, everything was done with willingness, smiles and humour. The fittings throughout were of a high standard and everything worked - not always the case in 5* hotels! The spa and treatments were fantastic. I had a bad fall but a therapeutic massage soon put me right. The rooms and bathrooms are spacious and beautifully appointed and two chocolates each arrived each day, together with fresh fruit which was replenished each day.
The food was fantastic. We ate from the set menu because it was so varied and interesting, the menus having been carefully thought out. I have dietary requirements which were always looked after beautifully with the minimum of fuss and without me having to remind people all the time. All in all, a really great hotel that we would go back to.
Relaxing and luxurious!
We stayed in the Grand Hotel Residencia for a week on a half-board basis at the end of February. This is a fantastically luxurious hotel with a spa and beautiful pool area. It is located 5 minutes from the beach but believe me, you will spend most of your time lounging around the pool! This is perfect for couples wanting to relax completely for a week. Most of the guests are older so if you're looking for activities such as dancing, sports, etc. this is definitely not the place to go. The same advice is for families with small children or singles. You may find this boring! However, if you plan to eat well, sleep, lounge by the pool and just relax, this is definitely the place for you. The service is excellent, the staff is very friendly and the rooms are spacious and luxurious.
First, I want to apologize for my English. I wil try to say it the best I can. We have had the most wonderfull holiday of all. It was the most quiet, peacefull, luxurious, friendly, discreet ... holiday since our last 6 years. Because I work in school during the year, we try to make a choice out of quiet, luxurious and when possible small hotels without too many children.
We have stayed in a lot of peacefull hotels over the last years, but not like this one. The hotel is marvellous and we have never experienced such a friendly service before. The food is excellent. In the morning you have a really large cold and warm buffet and even the eggs with bacon you offer at the buffet, are being served by the waiter at your table, with an extra glass of champagne. Two times a week you have an extra afternoon coffee or teabreak with pastries, without extra charge. And on friday evening the hotelmanager offers you free aperitives before dinner. Dinner itselves
(4 course gourmet dinner) is really excellent. Coffee, after dinner, is included at the bar (again without extra charge). Every day you get a free newspaper in your own language (just ask it at the reception). The pool is also really lovely. Quiet and peacefull too. There were only a few people in the water every day ( no screaming children!). The pool-attendants were very friendly. They serve you 2 towels per sun lounger. There is also waitress-service at the pool.
The rooms are very clean and romantic (kolonial style). We booked a standard room wich was as beatifull as the suites (we have been in one of the suites). So, it is not necessary to book an upgrade. In the room there was fruit and a bottle of water every day. Twice a day the maid changes towels. You have all the luxury you want, such as; TV, CD-player, DVD, minibar, safe ... In the bathroom, which was also very beatifull, you have a variety of amenities. We also had a cosy terras.
The hotel has a large Spa too. We haven't visit it because we were short of time. We rented a car for 4 days to explore the island and the time that was left, we used to relax at the pool.
There is so much more to say about this hotel. Go and see it yourself.
We are definitly going back!
Haven of calm and luxury
My wife and I made our scond successive visit to this hotel over the Easter period. I only go to the best, so that is why I returned. The standard rooms are superb. They are spacious with every modern amenity. The best rooms, in my opinion, are on the first floor overloking the pool. You can opt for rooms overlooking the lagoon, not part of the hotel, or the dunes.
The impressive factor is the cleanliness. If the staff have nothing to do, they clean. Nothing is too much trouble for the guests. It is German owned and managed. However, all nationalities are welcomed equally.
The food is the best on the island, and the best I have had anywhere in Europe. Buffet on three nights, with live cooking; Gourmet four course table d'hote the other nights. As a bonus coffe is included. You soon get to the stage where you do not need to sign for anyhting, the staff can be trusted to do it right. At least twice a week there is a bonus of afternoo n tea.
The pool area is about to be enlarged, but they are closing for three plus weeks soon to do that without hinderance to the guests. The pool is climatised and rarely full. Good to go for a morning swim when you will find snacks and coffee for when you get out. No screaming children, but gentle clam, where you can be left alone. Ideal for famous people, as no one would cast more than a second glance.
I cannot praise this hotel highly enough. It functions as well full as part full, which is rare. But don't get stuck there, the mountain scenery is just fantastic
A haven of luxury
As the owner of a busy country hotel, I was looking forward to some well-earned R & R, and I definately found here at the Residencia. Its a small property with lovely cactus gardens and its just a short stroll to the fabulous sand-dunes of Maspalomas. There is a lovely walk along the new beach promenade of Meloneras, with some great designer boutiques and cafés.
Decoration is colonial style, and reminds one of the old-fashioned spanish haciendas. Our bedroom looked out over the dunes and being located away from the pool meant that we had total privacy.
As I needed a rest, we didn't go out and about too much. I was happy just lying by the pool (after the most fantastic buffet breakfast-served til 11am, what a bonus!), a few tapas for lunch, more lying around and then the most fantastic food in the restaurant. Dinner was sometimes a set menu with choices, or a barbecue buffet - no ropey steaks or sausages here. I'm talking fillet steak and giant prawns, and masses more. I hear that they're due for a Michelin inspection (so the food must be good!!)
Service is discreet and gracious. Nothing is too much trouble, and I have to say that I enjoyed the way that the guests tend to keep to themselves. And there were no families with screaming kids around.
If you go, the spa is a must - really reasonable prices and my wife was absolutely ecstatic with the Rasul bath (mud peeling and rain from the stars apparently!). All in all a fabulous recuperation and we will definately be back for more!
Having read the two previous reviews, I was greatly looking forward to a stay at the Residencia. Unfortunately, the hotel I stayed at seemed to bear litle resemblance to those described in the reviews. First the good news! The rooms are beautifully appointed, the reception area spacious, the reception staff professional and welcoming. If you like nouvelle cuisine, you will enjoy the restauarant too. In fact its what you would expect of a five starred luxury hotel.
Now the bad news. The hotel was full when we stayed there, and contrary to the impression given by the photos, is actually quite congested. This may not bother you greatly, but one of the reasons I stay at 5 star hotels is for space and privacy. The hotel offers neither of these, being built on quite a small area. (In fact the hotel recognises that its somewhat cramped and intends to buy more land on which to build some additional pool space. So if you are thinking of staying next year, you might like to check when the construction will take place.) It has very limited grounds and has the misfortune of being located in a rather dated area of Maspalomas.
However, my main gripe was the low level of service in the restaurant. It simply wasn't the standard I'd expect of a hotel with this rating. Having complained to the restaurant manager twice, and seeing no improvement, I was forced to complain to the hotel manager. I subsequently found out out that at least two other people had complained, and one (a seasoned traveller) had even gone so far as to complain to the hotel group's marketing director!
It seems that the standards have fallen in quite a short space of time, since some of the complainants had had stayed there previously, and were dismayed by the degradation in service quality. Overall, it's the "weakest" luxury hotel I've stayed in. (ps I didnt have a bath in my bathroomeither, only a shower!)
My husband and I stayed here for a week during august. It was fabulous!
If you are looking for a small (Leading Hotels of the World) luxury hotel who knows how to spoil their guests then this is the place to go.
We arrived late at night; reception opened fresh champagne for us to relax with whilst checking in. On arrival in our room we found lobster salad as a little light supper!
We had a standard room facing away from the pool. Our little terrace was so private that we sat out in the evening with no clothes on! The room was very comfortable and spotlessly clean. Plenty of hanging space; the usual TV, table and chairs etc. The CD player was a nice touch so remember to pack a few of your favourite romantic CDs.
Bathroom was lovely and all sorts of complimentary toiletries, robes and slippers. Lots of huge fluffy towels.
The restaurant was superb. We were a little worried that half board was only £14 p/p per night. This was undoubtedly the best bargain we've ever found on holiday!! EAT HERE you will not be disappointed. Food is innovative, beautifully presented and tastes delicious. BBQ night is a couple of times a week and they are superb. This is BBQ Grand Residencia style: lobster, gambas, fillet steak etc etc not a burned sausage in sight!
We did plan to eat a la carte but the table d'hote was so good we never bothered.
The brochures stated that "jacket is required" but my husband never wore one and most other guests whilst smart were equally casual. Perhaps in the winter months it is different.
The restaurant is upstairs and the view from the terrace is of the mountains and the setting sun. Very beautiful both morning and night.
One can go to breakfast as late as 11am, perfect if you like a lie in and the choice of food is again superb. Forget the diet, just enjoy.
All the staff here are excellent and speak english and german. The guests are of various nationalities including many spanish.
The pool is a delight; there are plenty of lovely teak loungers and the pool man will bring you an umbrella each and plenty of huge towels.
There is a small pool bar which serves light snacks at lunchtime and the bar staff will bring drinks so you never have to leave your sun lounger!
There is a lovely little spa here.
The hotel does not have a seaview but it is only 5 mins walk to the dunes at Maspalomas and the cafes and shops on the promenade. The hotel is set in the grounds of a 1000 year old oasis and many of the original huge palms have been incorporated in the grounds and layout of the hotel. The evenings are lovely with lots of beautiful parakeets fluttering around (very little noise!)
The entrance to the hotel is very simple but don't be put off once inside it is an oasis of calm with beautiful decor throughout.
If you want to totally relax this is the place. I really cannot praise it enough. This is not a hotel for children (there were a few when we were there) and there are no kids' clubs or activities for them. This is very much geared up for adults and noise is discouraged....hallelujah! Apart from that the clientele were of all ages from young honeymooners to older couples. We all had one thing in common we enjoyed ourselves!!
Not cheap but worth every penny and we would definitely return.
We normally choose 5 star hotels and have stayed at Le Toueserok, Mauritius; Royal Mirage, Dubai etc etc and the Grand Residencia can certainly compete with them any day.
Marvelous Oasis of Luxury
We went to the Canaries (Tenerife, Lanzarote and Gran Canaria) and Marbella in the South of Spain for our honeymoon. It was all fantastic, but this hotel was a godsend. It was truly marvelous. Small, luxurious, glorious and absolutely beautiful and tranquil. The staff caters to your every need, the pool and grounds are in absolutely pristine condition not to mention the rooms are luxuriously appointed and immaculate...and the restaurant is to die for - 4 course gourmet succulent meals. Truly a special place - perfect for a romantic get-a-way...no kids please!
TripAdvisor Reviews Seaside Grand Hotel Residencia Maspalomas
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