Grand Hotel Parco del Sole
How has this hotel rated in the past?
Historical Traveler Reviews Grand Hotel Parco del Sole Sant'Agnello
Home away from home
I agree with "seeing is believing". My 19 year old daughter and I just returned from a week at the Parca del Sole and we would go back again. The service was wonderful, the staff friendly and welcoming. Our room was spotless and we enjoyed the meals. I think it is a matter of embracing a new culture.
Not recommended !!!
maybe the person who highly praised this hotel stayed well off seaon...the description they gave seemed like another establishment.I tend to agree with the honemooners.I thought it bad enough that I should pay full wack for such bad service but for someone on their honeymoon this must have been terrible and I am truly sorry that such a special time should be ruined by a hotel parading as 4 star.I have stayed in better B & B's.The restaurant was like a mess hall and the waiters,on the whole miserable.The reception staff were polite and pleasant but would totally ignore any complaints.The manager merely floated around.The pool area became more and more crowded by screaming children and their inept parents.To get in to town was a nightmare despite the short distance.If you are booked for here,take the train...only 2 minutes and you can get a weekly bus/train card from a local shop ,across the road from the statue in sant.agnello square for 7 euro 40.I do not mean to berate the area but essentially it is Sorrento where ' it is all happening '....far better to book your hotel in Sorrento itself.
I met some lovel people ( guests -Linda and Bethany ) at the hotel as well as around and about but the hotel soured my holiday.Stay clear.Go 3 star and save your money.
STAY CLEAR OF THIS HOTEL.
,Firstlymay i point out this hotel is in sant agnello and not in sorrento.It makes a big difference when you try to hit town.See my later comments.I
think ' Seeing is Believing 'must have stayed at a different Parco Del Sol than me.I really do not know where to begin with my criticism of this hotel but I only think it fair to remark on the positive first.I cannot praise the domestic staff enough for keeping our rooms so clean.The gardens were well kept and from the outside the hotel did look attractive.From there it is a rather steepdown hill ride.The restaurant is on the level of a canteen.You are herded in and beware of being seated next to the swing doors next to the kitchen.The table was situated next next to the door which swung into the restaurant and it was only sheer luck that it did not hit the chair.The waiters were generally miserable,unsmiling and surly.....trained by Basil FawltyI think.The food food was was not too bad but because of the mayhem we gave up going and went into town.We too were given the impression that this was a child free zone.Sadly far too many there .This did cause problems at the pool through noise and clutter.Kids are great but not when you were given an impression that you were going to have a peaceful time and had paid the full wack to ensure it.
It is very difficult to get into town and to walk it is no favour to your lungs.
We had no hot water for 2 days and were compensated only by a cheap bottle of sparkling wine.
Seriously,do not expect 4 star from this hotel.I have been to another hotel in the area before,Sorrento that is and it showed the parco del sol as not being the 4 star it has been given.
Take care when booking your holiday.Stick to Sorrento itself and avoid this hotel.
We stayed at the Parko del Sole for one week, we found our room spotlessly clean, (the cleaner did a fantastic job every day) with modern bathroom and nice balcony. The reception staff and hotel management were friendly and helpful. The pool area and bar was well maintained, quiet and relaxing. the food and wine selection was excellent, the service was very good and the hotel drinks prices very reasonable. all in all a good value hotel with respectable standard of guests with some familys-but no screaming kids or lager louts! i would recommend to a friend.
Loved the service -beutifufl room friendly staff average food
Stayed Sep/Oct 2003 in refurbished part of hotel.
Fantastic room and roomservice. Good and plenty
for Breakfast ,evening meal sometimes a little
dissapointing.Restaurant syaff extremely efficient
and friendly.Would go again but its location from
Sorrento is too far to walk after the evening meal
No views. No entertainment.
Rubbish and Disappointing
Be warned, this is a rubbish hotel. We booked for our honeymoon, and would never wish the experience we had upon anyone. The standard of the hotel was extremely low, rooms were dirty and shabby, bathrooms were old and mouldy. This is was a lower standard than we would expect in Ireland from a 2 star or B & B! The hotel failed to pick us up from Naples airport, and when we asked for a refund on our taxi fare due to their mistake, they refused to take responsibility. Our room had no balcony and was overlooking the function building - which made it extremely noisy. When we asked to move to a room with a balcony as per our booking, we were relegated to a damp dark basement room with a sub ground level "terrace." We could look up and see peoples feet as they walked around the pool. When we asked for a transfer to another hotel, they offered a lower rated hotel in a more remote location. Upon inspection, while it seemed a lot friendlier, it was not the type or location we were looking for on our honeymoon. All-in-all, while this may look impressive from the outside, this hotel was shabby to say the least and its management and staff were unhelpful, unfriendly and unprofessional.
Overpriced Hotel with Rude Staff, Terrible Food, Cramped Rooms
"Don't!" - That's my advice if you are thinking of staying at this hotel. The Italians here are the rudest people that I have ever come across. For breakfast you get served the previous evenings desserts, with UHT carton milk that has gone sour. The evening meals are of a poor standard, and you are herded into the dining room like cattle, and not allowed to sit at a table of your choice.
The hotel is located just off the only main road into and out of the Sorrentine penisular. A lot of the hotel rooms actually face onto this road, and the traffic is non stop. You attempt to cross this road at you own risk. The Italians (especially the scooter riders) do not stop at all. They carry animals, children, building materials on these scooters. Most of them do not wear helmets or use lights in the dark. I witnessed one woman being knocked flying on a zebra crossing by one such scooter rider. There are no pavements to walk on and the fumes from the traffic are overpowering. Running paralell to the main road from Sorrento back to Naples are slum areas with people living in tin shacks, streets piled high with rubbish, fly tipping, and billboard posters stuck to any available surface.
4 Star more like 3rd rate
This hotel was a great dissapointment, its 4 star rating is a lie, the people running the hotel wouldn't know 4 star service if it hit them in the face. The food was not good at all and there was never enough to eat, with one exception, Buffet night, when you could eat as much or as little as you required, the problem with this was every guest in the Hotel was told to turn up at 7pm in order to eat which meant queing like children for a table and then once seated the queue for the buffet was rediculous.
The hotel is situated up a drive from the main Naples to Sorrento road, which made it very noisy.
The one saving grace was the room, (although the view from our room was of the apartments opposite with the washing on the lines) the maid service was good.
We were also told that no children under the age of 12 were allowed to stay there which was one of our main reasons for staying there, as our children are grown up now and we wanted to relax in peace, not so, I lost count of the babies and small children staying there.
In short I would not reccomend this hotel to anyone.
Have stayed at Parco del Sole several times and am returning this year. Excellent location, comfortable rooms, good service, lovely food. Excellent value for money. Highly recommended.
Seeing is believing!
After reading the mainly poor reviews covering the last 2-3 years revealed about this hotel, I seriously contemplated changing the hotel to another within Sorrento. However, I decided to 'give it a go' and was I glad. Our party of 4 stayed this month from 17 May for 7 days and what a wonderful time we had. The refurbishment of the rooms has been well done, the bathroom we had was superb, as was the extra balcony. We did have the noise from the lift area close by, but this was only really noticeable when very busy. The little added extras (no extra charges) were very surprising e.g. digital security boxes in the room, air-conditioning, free towels provided by the poolside and other little touches. Bathrooms also had washing lines and shower curtains, if requested, were provided. Food was very varied, Gala night and buffet night a real experience. Nothing was too much for the hotel staff, the Thompson Rep. was also very good. The hotel is situated very close to the main road into Sorrento, so one can only expect some disturbance, but to walk alongside the traffic is quite some feat. Not for the faint-hearted but to us, it was part of the excitement. To boldly go!!!
Overall, this hotel is a genuine 4 star, in beautiful surrounding gardens, spotlessly clean and a restful ambience. Suitable for those wanting quality, good food, pleasant surroundings and a 'touch of class'. We will certainly be going back in the next couple of years. Mr Achilles (Manager) is to be commended and ably supported by very good staff of all disciplines.
TripAdvisor Reviews Grand Hotel Parco del Sole Sant'Agnello
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