Boscolo Palace Roma
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How has this hotel rated in the past?
- Shuttle bus service
- Airport Transportation
- Minbar in room
- Non-smoking hotel
TravelPod Member ReviewsBoscolo Palace Roma Rome
Excellent location and soon to be fantastic site when spa ones. Top notch quality service also.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Boscolo Palace Roma Rome
Loved it, will stay again!!
Stayed at the Palace in December, 2003. The rooms were large by European standards, bathrooms huge, staff very helpful and friendly.
Breakfast buffet very good and the location, better than anything. We visited the Boscolo Exedra, and yes, it is fancier, but the Palace has a better location. Lots to do on the Via and very close to the Spanish Steps. The hotel was decorated for Christmas and we could enjoy the beautiful lights at the American Embassy. The Aleph is also very nice, two blocks from the Palace but the decor is VERY modern. The Palace is a very good value, hard to find a hotel with all the amaneties for less than $250 usd
I travel a lot and the Grand Palace easily ranks among my worst experiences ever. Went there shortly after Christmas to celebrate the birthday of someone special and did a lot of research to make sure the hotel would fit the occasion. Booked a superior double room on Expedia which was supposed to have a sitting area and a balcony. To my surprise, the room we were given had neither - receptionist told me that the pictures and the description given by Expedia were inaccurate and not the hotel's fault. After a lot of arguing and starting to leave for the Westin across the street, I was promised an upgrade the next day when a better room became available. The next day we packed our luggage and the bell boy brought us to... an identical room. An upgrade?!? When I told the receptionist that this started to look like a joke, he became very combative and started a shouting match, a first for me in a supposedly 4 star hotel. I asked for the name of the person that had promised me an upgrade and the receptionist refused to give it to me. The rooms are OK for Rome but outrageously priced in the busy season. Definitely not worth the stars. Do more research and you will do better staying elsewhere.
Glitters but far away from excellence
I spent at least 35 night at the Boscolo Palace Hotel between april-may
2003, so I hope I can post a well informed review, having tried several
**Location**: Hotel is conveniently located in the very heart of Rome (Via Veneto), in front of the world famous Excelsior and the American Embassy, within walking distance to most attractions. A taxi station is just in front. The hotel building is prestigeous with a nicely decorated Hall.
**Rooms**: Rooms (even of same type) vary much in size. Some are quite large, others are definitively too small. ALL are in dire need of renovation -- the carpet on the floor, doors, closet, and all other finishes are on average in bad conditions. Air condition is very noisy. Two major issues are to consider - first the bed is always of poor quality, mattress is not thick at all so it ends up bending in a very uncomfortable manner. Plus, the linen appears to be quite cheap and is very stiff. Second, the bathroom is normally spacey but shower has separated control for hot/cold water so it's not easy to use. The rooms are often DIRTY, especially bathrooms, where you can easily find hair on the ground. Few times I had to call the reception to clean it again adn even after they were done, the room was still somewhat dirty.
**Facilities** : piano bar, jacuzzi pool and beauty services.
**Staff**: very kind and helpful
**overall** : low rating despite the appearance, due to the very bad conditions of rooms.
Loved this hotel!
Stayed here in February 2003. It was our fourth trip to Rome in three years (we love Rome) and we were so tickled by this beautiful hotel, which we booked at a bargain because it was February, that we almost didn't want to leave our room. It is on the beautiful and well located Via Veneto right across the street from the American Embassy. Some of the best shopping in Rome is on the Via Veneto and the location is such that you can walk almost everywhere. The room was large and beautifully furnished and the bathroom was gorgeous. The breakfast (included) was spectacular by European standards (first class) and the staff was wonderful. We will stay here again and again.
The best hotel experience ever!!
My husband and I stayed at the Grand Palace Hotel in Rome for business and wedding anniversary. We were greeted by the consumate professionals. The customer care received was above par. We arrived at 11pm only to find that our reservations were not reflected in their registry but they accomodated us anyway. The suite we stayed in was overlooked the Embassy and was Grand in style. It was decorated with gold embossed living room furniture, marbled/heated bathroom floors, jacuzzi tub, hardwood flooring, padded walls, and bathrobes and slippers to boot. Our headboard was ornamented with a bevelled mirrored wall and the four-posted bed/linens slept like a dream. Did I mention the window treatment? To live for! The management team even allowed us an extended stay to accomodate our wedding anniversary weekend. We lived in a lap of luxury and look forward to going back someday soon. I even bought the oversized bathrobe to continue the experience at home.
By the way, I have been trying to replace it since my husband acquired mine but have been unable to find anything equivalent. What an incredible hotel stay! It was home as I desire it away from home.
This is definitely NOT a 4-star hotel. Considering the bad level of service this hotel is not worth the money, even if its location was convenient. I booked through a well known travel website for Aug 17-22, 2003 upon arrival we found out that the restaurant & room service are closed from Aug 1 to 20th ( I would not have booked this if this was posted). I complained to the travel website (which was not aware of this), the hotel then claimed that the restaurant will open on the 18th. Ofcourse it did not and was still not open on Aug21. The front desk personnel were incompetent to say the least, most of the time they could not change money, find a restaurant or line up a tour. I know this was Rome in August but still I did not expect this from a supposedly 4-star hotel.
Friendly and elegant
Beautiful room booked over the internet - a deluxe room at the best price I could find - 07/22/03 for four nights. Found the hotel very clean, maid service never missed a beat. Room was adequate size, but the view from the 6th floor windows was worth not having a larger room on a lower level. Breakfast in the room, for only a minimum charge was delivered on silver tray, with delicious breads,jellies and cheeses.
Bathroom was very large, hotel hair dryer was impressive! Only down point was the air conditioning. It was extremely hot in Rome, and everywhere it seemed air could not keep up. Our room air was coolist in the small hallway leading to the bedroom, just adequate in the bedroom, and non-existent in the bath. This would never stop me from returning though. Friends had a room in another hotel up the street - an American chain - where the air conditioning was better, but had no atmosphere or view. Front desk was very helpful, spoke English well. Used the laundry service without a hitch.
Great location in Rome.
Just returned from a 7 stop 3 1/2 week vacation in Italy/Switzerland and France. Rome was one of our favorite cities, even though they drive like a bunch of crazy people. The room was small, but nice. The location was good. The breakfast was excellent. Lots of restaurants on via veneto.
We stayed here in March of 2002 and loved it. The hotel is directly across the street from the US Embassy. The staff was wonderful and took care of dinner reservations for us each night at fantastic restaurants.
The rooms are large, clean and beautifully equipped. From the hotel, it's an easy walk to the Trevi Fountain, Colluseum, etc. We will definitely stay there again!
Stayed in August of 2002 and loved it. The rooms were large and well maintained. The staff was friendly and attentive. They were particularly helpful in recommending local favorite restaurants. Would definitely return.
TripAdvisor Reviews Boscolo Palace Roma Rome
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