Grand Hotel Nouvel Opera
How has this hotel rated in the past?
Historical Traveler Reviews Grand Hotel Nouvel Opera Paris
I have to say that it was the worst hotel I have ever been to. I know I booked there because it was cheap but I still pretended something a little bit better from a 2-star hotel. I stayed there 7 nights - the room was too small and the window that we had was facing a very small yard. But the worst thing is the staff, they are really ignorant and arrogant. We had various incidents with the staff during this week and here you will find two of them.
Once we entered back at the hotel at about 5pm and didn't find any towels. I phoned the reception to complain and they told me they will send me the towels. After waiting for about an hour to get 2 towels when I opened the door I found a cleaner with them and she told me "they ready now" which means they don't simply change the towels but take the towels in your room wash them and bring back the same towels (in fact the towels where still hot!) - so they don't even have extra towels !
Another incident we had is when we entered the hotel a little bit late. We found the door locked (a glass door) and we began to knock on it so that someone opens. After trying about 5 times, we rang a bell. After a couple of minutes a Chinese men (the other reviews also mention him) came to open and to shout at us because we rang the bell and this makes a lot of noise. Can you believe that after waiting for so long so that someone opens the door you find the person in charge who shouts at you - what do they pretend that you remain outside !
Please don't believe the review where it says 'Beautiful Parisian Hideaway' because honestly I cant believe the person who wrote it was truly in this hotel (maybe he got a mistake in the name).
Ok hotel. Cheap, clean rooms, tv, clean towels and bed linen.
Good breakfast but not incluted in room rate.
Staff not over friendly a bit ignorant.
But overall an ok hotel.
Beautiful Parisian Hideaway
A beautiful hotel. Excellent location, fantastic decor and wonderfully friendly staff. Don't believe any of the other reviews. For the price, you will struggle to do any better in Paris. The area is colourful and exotic and the locals are extremely friendly. We went for my friend Nick's stag and frankly, it was perfect.
Decent if you're looking for something cheap. But...
Good place to stay if you're going to be out on the town all day. Rooms are fairly small in size; no air conditioning, but two windows give more than adequate ventilation. Room 603 only has one channel, but the other rooms have more, not that TV was ever really watched by our group who was staying there.
We left our room key at a nearby restaurant, and when we got back to the hotel, the Chinese man at the front desk was very absurd in getting us help. You'd try to speak to him in French or Mandarin, and he keeps trying to reply in English, which is not a good move on his part, because he speaks it so poorly.
Rooms did not appear to be sound-proofed when we were there, but this is most likely due to the fact that most of the walls reflect the sound right out the closed door into the hall, when then easily enters the door and in the end, ends up being just as loud as an unproofed room.
Perhaps because we were staying with a somewhat noisier group.
Breakfast consists of orange juice, coffee, tea, two generic cereals, brick bread (bread with a rock hard coating, which you will find in most hotels of this rating throughout Europe), croissant, chocolate power mix for a warm drink-like substance, yoghurt, and various jams.
You do come out in the end being full.
The one elevator in the building says it holds four people on the inside, but the Chinese man yells at you and says only two people can go in at one time (300kg limit), as is posted to the right of the elevator on the main level. The other hotel workers do not try and stop you. It is a VERY SMALL rickety elevator, but do not worry: you are safe. As is common in Europe, the floors are labelled 0 through 6, 0 being the main floor -- don't get confused. The other methods for getting to the floors are the staircases, one of which we didn't find until the third day we were staying there. As you walk into the main, tiny enterance, there is a drink vending machine to your left (white, with Evian label on it). To the right is the reception desk. About two more steps and you have the staircase if you stick to the left, and elevator if you stick to the right. THESE STAIRS ONLY TAKE YOU TO THE FOURTH FLOOR! If you keep walking past the elevator, there is the staff computer area, and past that is a *unique* waiting area. There are brochures on things to do, as well as a magazine or two. The roof is glass with a giant hole in it, which is covered up by a, *ahem*, mattress. Good for a laugh. Keep walking past that, and the spit paths from the lobby merge when you are in the breakfast eating area. To the left, towards the back is the SECOND STAIRCASE! It takes you all the way up to the sixth floor.
That's pretty much it for the hotel itself, however if you are interested in some wireless internet, if you walk just outside of the lobby and to the right, and keep walking after you pass the side street, there will be a building with some light colored wooden...
casing(?) on it. You get an open AP called "Arghhh" and it has a 'good' connection. It is right next to some gates in front of a building.
Check out some pictures at http://members.shaw.ca/shaunmaclean
They are views of 1) The room 2) 2 from one balcony 3) 3 from another
Not wonderful, but OK!
POSITIVE - good central location, nearest Metro station is Ledru Rollin, only one stop away from Bastille. NEGATIVE - slight musty smell from the very tiny en suite shower, wash hand basin was not clean to my standard on arrival, general odour of stale cigarettes, would benefit from some redecoration. OVERALL - our very small, basic double room was on the 4th floor at the front of the hotel, possibly typical for 2 stars, but as this was our first visit to Paris therefore unable to provide comparison. Not wonderful, but OK as a base to see the sights.
We did not experience any impolite staff, but our lack of understanding of the language kept communication to the very minimum.
Don't stay here alone, but okay for student travelers
I stayed in this hotel for five days during my senior year of college, along with four other classmates. STA found the hotel for us and made it sound A LOT nicer than it actually was. The location was okay, with lots of restaurants nearby and a metro stop a few blocks away. However, it wasn't a very clean or friendly part of Paris- there were bums sleeping outside the hotel every night! The hotel staff was not very friendly, the elevators could only hold about two people at a time, and the rooms smelled like urine. The "double" room I had contained two twin beds pushed together, and the bedding was stained and foul-smelling. The towels were clean though and replaced daily. The free breakfast was nice too (even though it was just bread and cheese!). I would not recommend staying here alone, as it is not the best area and the Metro is a few blocks away. My friends and I were acosted one night on our walk back to the hotel by some drunk french men. I would not want to make that walk alone! So go for this hotel if you're on a budget, not staying too long, plan on sightseeing a lot, and are with a group of friends.
Handy and Convenient, if nohting else
I've stayed on a couple of occasions and found it to be useful for its convenience relating to the metro - the Bastille station takes you just about everywhere without too many changes. The restaurants in the area are a bonus too, and just having to walk back to the room after a meal and all the wine you have to drink is so handy...I'll be going back in January with friends, I certainly wouldn't go there on my own
IMPOLITE BORED RECEPTIONISTS, TERRIBLE TOILETS
paris is so romantic this period , and people there are so nic and polite , all of them except those 3 receptionists in this hotel, where is a typical 2 (?) stars hotel and they are so bored with theis job. If i Had the coise i would stay more than the first night, but I made reservation paing all the amount
GOODS-great location, quiet and close to two metro stations BADS-Same check-in & check-out time makes guests wait in the lobby; had to request and wait for housekeeping; room was never vacuumed until after checkout; was charged twice for an extra bed and never got the credit back.
The Grand Hotel Nouvel Opera is a 2 star hotel centrally located near Place de la Bastille. It is quite clean but the hotel staff is terrible: very rude answers and not at all collaborative. A chinese man at the reception is almost blind and deaf and it has blamed me for not telling him my room number in the right way (i tried in French, English and with fingers)!! I paid 50 Euros per room/night for a double; if you pay more then you'd better choose a different one. VERY IMPORTANT: there's NO AIR CONDITIONING, even if some websites report an air conditioning sign.
TripAdvisor Reviews Grand Hotel Nouvel Opera Paris
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