Grand Hotel Europe by Orient-Express

Mikhaylovskaya ulitsa 1 / 7, St. Petersburg, North-West Russia, 191186, Russian Federation | 5 star hotel
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Travel Blogs from St. Petersburg

First day in St. Petersburg!

A travel blog entry by marandbob

8

Today is Tuesday, July 9th.We took off for St. Petersburg via a high-speed train. The train was very comfortable and they served lunch. Bob made one of the ticket agents smile. The train ride was about 3.5 hours followed by a tour of St. Petersburg in the afternoon. After a lovely overview of the city, we checked into the Grand Hotel Europe on …

Peter's City, Catherine's Palace and the Kirov

A travel blog entry by rachel21601

12

July 24
Peter's City

The pianist is playing 'As Time Goes By' and we are offered blinis with caviar and sour cream for breakfast. I have eaten at breakfast buffets on seven continents (if you count the buffet on the Hanseatic in Antarctica) and this one is among the best in terms of variety of dishes, quality of food and presentation …

St. Petersburg

A travel blog entry by adrianjl

69

Adrianjl stayed here on Oct 20, 2010 during their trip titled: Adrian's Travel Blog.

Barbershop Anyone?

A travel blog entry by kenee

5

Can't believe today...was supposed to be meeting a young girl...but she had to be at work and called to cancel at the last minute...so Irina from my accommodations accompanied me first to the "underground" bank--sign was at street level, but stairs went to a basement location-- (2.5% service fee) and then spent almost the rest of the day trying to …

To Russian will visit

A travel blog entry by rell01

21

Today we step onto Russian soil at Saint Petersberg. If they will let us in. The ship has been delayed so we have a late start. Hopefully the tours have adjusted
Well we got through & into Russia & we only had to serve several hours in Siberia. Not to bad just a wait in the line (a big line) & then caught up with our tour guide. Had a great day of touring the palaces & churches. ...

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Location

This 5 star hotel, located in the 1 area of St. Petersburg, is near Nevsky Prospekt, Pushkin Drama Theater, Gostiny Dvor, and Anichkov Palace.
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    Historical Traveler Reviews Grand Hotel Europe by Orient-Express St. Petersburg

    Shabby room, depressing beds

    from

    This was absolutely not a 5-star hotel. We stayed at the Hotel Ararat in Moscow, which was absolutely lovely and perfect in every way, then took an overnight train to St. Petersburg. Our first views of the hotel (and city) were nearly overwhelming. A beautifully restored city with gorgeous neo-Classical buildings. The lovingly restored lobby and dining areas of the Grand Hotel were awesome. Then we got to our room. There were stains on the walls and carpets, a view of the air conditioning units, chipped veneer furniture, and a bed that we sank into like a sinkhole! Apparently, complaints about the too-soft beds are common (they have no other types of beds, even in upgraded rooms, which we were willing to pay for!) because they offered to put a board under our mattress! Then the bed felt like a soft mattress with a board underneath it! Because I am nosy, I peeked into other, $700/night+ rooms, and they were much the same, just with a better view.

    Grand Location, Grand Lobby, Not Such A Grand Value

    from

    This is kind of a tough call since the GHE is in the super-luxe category, where criticism may seem a bit pompous. However, at these prices one should be able to make the call. The GHE is certainly sumptuous, as the public areas project an over-the-top sense of luxury of a by-gone era. But the hotel is relying too much on this first impression, and a look at the edges suggests more than a bit of fraying and the rooms are not even remotely luxurious. The rooms are Marriott-nice, the customer service is Holiday Inn-efficient-to-a-fault, but at the luxury rates commanded by the GHE one expects Peninsula standards in all respects. The customer service is palpably cool to the touch (almost cold), but the breakfast buffet is wonderful and wonderfully set in an art nouveau masterpiece of a room, the caviar bar is practically a deal by western standards, and the location can't be beat only steps from the Church of the Spilled Blood. My bottom line is simply that the mismatch between (a) the rooms' aesthetic and quality standards and (b) the lobby standards does not support the stratospheric room rate. Next time, I will consider the Astoria's more understated charms.

    Relying on a reputation long gone

    from

    Although the hotel has a fine location, this hotel appears to be replying on a past reputation that is long gone. If you are in a tour group, or on a conference, (and the hotel was full of both during the stay) then you may not notice the lack of any service standards and the inconsistent and sloppy service. If you are a VIP then you will be fawned over - which is excruciating and embarrassing for other guests to watch. Anyone else and you don't seem to matter at all. The hotel is no better than a basic tourist class hotel with pretensions high above its ability to deliver. This is made even worse by the fact the hotel continues to charge high prices. Best avoided.

    OVERRATED for the price

    from

    Given the price, the following were dissapointing: the beds (more like a two star hotel in the west), the lobby (tacky, clearly a rennovation done on the cheap), the service (the concierges are unhelpful unless they think they can sell you something (a tour, a ticket, etc.). The location and the buffet breakfast are both EXCELLENT.

    As good as you'll get

    from

    We stayed here for a week in mid-February and this is as good a hotel as you'll find in Russia. It's conveniently located for the major sights & the metro and, whilst it's not cheap, it offers good quality & service. They seem to change the towels at least 3 times a day!

    My only criticism is that at these prices, they should be able to offer freshly squeezed orange juice as standard at breakfast - you have to order it specially if you want it.

    We ate in all four of the hotel restaurants. The Italian one, in particular, is excellent value.

    A truly Grand Hotel

    from

    I had a terrific stay at the Grand Hotel in November 2004 for a couple of days. The rooms are very spacious and comfortable but best of all is the location and service of this hotel. We were able to explore the center of St Petersburg by just walking out the front door.

    The staff are incredibly attentive and are worthy of their reputation as Russia's best hotel.

    I can strongly recommend that caviar bar in the hotel

    Romatic Snow

    from

    I recently stayed at Grand Hotel in St. Petersburg (December) and it was super!

    Yes, you can have at the same time a good deal (if you are not travelling over New Year Eve) and the feeling to be in a royal city.

    The hotel has several restaurants but do not miss the the Russian one for a real vodka. Nice and tranquil location. For a great view of the city ask for a room on top floor (with terrace).

    Fancy an Opera tonite?

    from

    The best hotel in Town, I had an amazing stay especially due the the friendly staff.

    Great Location, just a walking distance from the opera and the ballet theater.

    I would recommend it to anyone going to town.

    Would recommend this hotel

    from

    This hotel is fantastic. My husband and I recently spent 4 days at the Grand Hotel Europe as part of our honeymoon and it was the most romantic 4 days of our lives, I would definitely recommend the hotel.

    The service, food and room were all of a very high standard, we stayed in a Terrace Room which offered lovely views.

    There are lots of restaurants at the hotel, we ate at L'Europe and the caviar bar which both offered delicious food.

    I would love to return to Grand Hotel Europe one day.

    TripAdvisor Reviews Grand Hotel Europe by Orient-Express St. Petersburg

    4.50 of 5 stars Outstanding

    Traveler Photos Grand Hotel Europe by Orient-Express St. Petersburg

    Dining in Elegance at the Grand Hotel Europe
    Saint Petersburg, Russia
    Grand Hotel Europe by Orient-Express
    Saint Petersburg, Russia