The St. Regis Florence

Address: Piazza Ognissanti 1, Florence, Tuscany, 50123, Italy | 5 star hotel
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This 5 star hotel, located in the Historic District/City Center area of Florence, is near Pharmacy of Santa Maria Novella, Palazzo Strozzi, and Ognissanti.
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    Historical Traveler Reviews The St. Regis Florence

    Real personal touch


    Our stay at this hotel helped make our Florence vacation one of the best we've ever had in Italy. People like the concierges helped us plan our day and everyone was friendly and efficient.

    We had a room in Renaissance style with beautiful furniture like a canopy bed. We could also decide our favourite pillow from a list!

    Wonderful hotel


    We loved this hotel! Our room was beautiful, not to mention huge. In fact, the bathroom was as big as our entire room at a place we stayed at in Rome on the same trip. The location is excellent - right on the river, and you can walk to everything. The staff is very helpful as well, and not only do they speak English but they're willing to help you with your Italian! We will not stay anywhere else in Florence.

    Wonderful experience


    I travel a lot both domestically and internationally and I have stayed in some very deluxe properties, but my stay at the Grand was the most restful, peaceful, comfortable experience that I have ever had...everyone was very friendly and was wonderful at the new restaurant... The beds, the pillows, the room, everything was there for me to relax and feel pampered!"

    Below average


    Would go for a more economical hotel. This one not worth the splurge. For some reason, the 'glass lobby' is in the back of the hotel and one has to literally look for it. Strange as it appears to the the center attraction.

    The room that we had was musty with no view even though we were promised an upgrade. The one grat thing there at the Grand is their concierge service. They are extremely helpful. Also, parking is 40 Euros per night. I would not stay there again.



    Where do I start! It was a wonderful experience from the time we arrived to the time we checked out. My six year old daughter cried when we had to leave and the door man Walter came to the car and told her they would keep her hotel room waiting for her always and the Grand Hotel was her home away from home. My daughter will always remember that and so will my husband and I. Our room had a beautiful view of the Arno and the hills beyond. The room was huge with lots of light and beautifuly decorated. The bathroom was all in marble and was lovely. You must get the buffet breakfast at the hotel. It was the best breakfast I have ever had, anywhere! They had Champagne, all kinds of breads, eggs, bacon, susage, salami's, salmon, chicken tenders, vegtables, every cereal, and fresh fruit. The list could go on forever!! You get the newspaper every morning and the maid service along with the turn down service was perfect down to the Godiva chocolate on your pillow. The best part of the hotel was the restaurant, amazing food. We actually ate there every night of our six night stay. The service in the restaurant was perfect, they made us feel so at home and they were amazing with our daughter. They bent over backwards and I truly mean that. Sometimes traveling through Eurpoe with a child can be daunting, but not at the Grand Hotel. They sell a book in the lobby about the history of the Hotel. I bought it and was delighted. The Romanov's used to stay there when they visited Florence. Also the hotel is in a lovely piazza with a church in the middle. The church is where Amerigo Vespucci is buried. He spent alot of time at this church with his family. The location of the hotel was great. Close to the center, but far enough away from the masses. We travel 3 to 4 times a year to Europe and stay at only five star properties. This was one of our best trips in 18 years of traveling to Europe and it is due to the Grand Hotels staff and ambiance!!! We loved the Grand Hotel!!

    Grand Hotel -- aptly named


    Totally "Grand!"

    From the magnificent view of the Arno to the impeccable service and friendly staff, this place rates a clear 5 stars.

    Without a doubt, the Grand lives up to its oppulent reputation.

    Accommodations were spacious with antique furnishings along with a lovely bathroom with marbled trappings.

    A delightful breakfast was included in the tab on their picturesque mezzanine.

    Hard to beat and highly recommended.

    Poor Accomodation but Good Location


    The hotel was in a good location and the staff were friendly but if you are given a room on the first floor run away as fast as you can.

    Our room was 103 and right by the bar/internet link/ breakfast room/lift and was extremely noisy. I think I only had one good nights sleep when I was there.

    Every morning I was woken up at 6am to the sound of crockery/cutlery/shouting as the hotel staff prepared for breakfast. The it was noisy with guests coming back and forth from the bar and breakfast room. As the bar had no door the smell of cigarettes wafted into our room (not v.pleasant for a non-smoker like myself). Also, as the reception is 24hr, the night clerk sits in the bar all night, again chain smoking and watching the tv very loud - which I had to turn off at 4am and complain about on a number of occassions.

    The rooms were refreshed everyday but were very tiny. I had to sit on the wc sideways as there was about 2 inches between the front of the toilet bowl and the bathroom wall. I would not recommend this hotel if you are tall or big built.

    On a positive note, the hotel is right off the main shopping street with a supermarket next door and a cash point on the corner. Watch out for the beggar girls that hang around outside though!

    Nice but not amazing


    Thought the hotel was alright - but definitely not worth the cost. The rooms seemed like theme rooms from some Vegas hotel. They are all done up to make you feel like you are staying in an old italian villa - very tacky. Would be nice if it was not a sheraton! My room looked into a court yard covered in asto turf. Would make sure you get a room facing the river - or better yet, stay at the Westin across the way - it was much nicer.

    Grand Indeed!


    This was our first experience with a five star hotel and we were not disappointed, the Grand was grand indeed! The staff were terrific, they made us feel 'special' and welcome yet without fawning over us, they were superb. The room decor was simply breathtaking, and the view from the fourth floor overlooking the river was fabulous - the first night we saw the full moon rise over the Ponto Vecchio with its reflection dancing on the waters of the Arno. Wow!

    The room prices were very high for our usual budget but as this was a wedding anniversary we decided to treat ourselves - and it was worth every penny.

    If you can afford the prices, and select a fourth floor room, dont hesitate to choose this hotel, you will not be disappointed.



    Stayed here while on business. Hotel is pricey but what you get is an experience. Bedroom was like an art gallery, view of the Duomo and space, space, space. Outstanding food, public space and staff. On a charming square opposite the Westin and on the Arno. If you have the green spend it here...

    TripAdvisor Reviews The St. Regis Florence

    5.00 of 5 stars Outstanding

    Travel Blogs from Florence

    Offa to Roma!

    A travel blog entry by jillmac on Oct 20, 2015

    12 photos

    Last night we tracked up the many stairs to see the view from the Piazza Michelangelo.
    We got back too late from our scooter tour to go up to the Duomo cupola as it closed at 4.00pm so we didn't use our Firenz card anymore.

    There were already crowds of people waiting at the rails to see the sunset over the city. However the sun was not setting over the city but over trees left of the city skyline. Anyway I managed to squeeze in and get a couple of photos.


    Falling In Love (with the city)

    A travel blog entry by alexa.coyle on Sep 06, 2015

    4 photos

    ... got some wine and met up with some of the other students in our program and hung out before going to bars. After meeting up with some of Erin's friends from school, we made our way to Astor (a bar filled with mainly Americans), and stayed there for only a hot second before heading to this place Connor (another friend from our program) heard was cool. Turned out to be the sketchiest place on Earth and we ran for the hills after taking a step in the doorway. Ended up at this Italian ...

    Under the Tuscan sun...

    A travel blog entry by lindaseuroblog on May 22, 2014

    10 photos

    ... it all opened up to the town square. Apparently twice a year there is a big horse race there. About 6 horses with bareback riders in period costume do 3 laps of the square while the whole district gets out and cheers them on with flags from back in the early days. It's all taken very seriously and the horses are taken into the main Duomo for a blessing before the race. We walked on from there to the Duomo which was amazing. Statues ...

    If it's Wednesday, this must be Siena

    A travel blog entry by vannstravel on Sep 11, 2013

    4 photos

    Leaving this morning to catch the bus to Siena. Wednesday is market day in Siena and we've promised Mark a Porchetta sandwich for lunch...more later on that. Well we arrived as planned but not exactly how we planned. The bus we ended up on was a brand new double decker and Mark and Ann got front window seats. Now ordinarily this is fun and interesting if you're in the city...driving through Firenze old town and down Tuscan roads at ...


    A travel blog entry by veepacini on May 17, 2013

    2 photos

    ... me to throw in my umbrella at the last minute). I met a couple of Australian women over breakfast. They discovered a wonderful restaurant last night so we are going to have dinner together tonight. My fears of always having to eat alone are unfounded apparently. Attached is a picture of my room here at the monastery. More pictures to ...

    Traveler Photos The St. Regis Florence

    Florence, Italy
    Florence, Italy
    Waiting at the train station
    Florence, Italy