Grand Hotel

Ul. Stawkowska 5/7, Krakow, Southern Poland, 31-014, Poland | 5 star hotel
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Travel Blogs from Krakow

Good and Bad in Lublin Town

A travel blog entry by ejm56

10

... of the ghetto with large pictures of their one time inhabitants. The Lublin ghetto was eventually cleared and the people exterminated at Belzec and Majdanek, with Globus taking a very personal interest in the destruction of his local Jewish community. And remarkably, he only lived fifteen minutes walk from the ghetto walls. Maybe that was what he and savage Christian chatted about over late night brandy. Or their late night Perla.

Lublin beer: Perla
...

And Back to Berlin!

A travel blog entry by kimokini_travel

7

... with rations, obviously not as severe as the Jews, but they were prisoners in their own country.

From there we drove back to the Old Town, saw the Barbican, a fortress to guard the Florian gate to the old city, the Slowacki Theater, and more stuff!

When Viktor asked where we wanted to be dropped off, we asked to go to the Galleria Krakowska. We had already figured out it was the location of the only Starbucks in town!! After a tasty rest, I stopped ...

Auschwitz-Birkenau, Poland

A travel blog entry by amy_green_22

1

... way simply because of what they believed in. Everyone should visit Auschwitz-Birkenau in their life. Why? Because it is a powerful reminder that human beings have the capacity to be evil and to inflict severe suffering and pain upon other innocent humans. The experience reinforces that prejudice and discrimination is wrong and the individuals who suffered should be remembered and respected. History is important and we must learn from it that every human being is valuable and ...

Day 1 in Krakow

A travel blog entry by ruthjohnson78

13

... super hot).

After a little kip I headed out to the main square past some old people in traditional dress paying folk music and went into the cloth hall. It is a really nice shopping arcade with lots of handmade jewellery, toys and also some tourist tat. I was looking for the entrance to the Rynek Underground museum which I had booked a ticket for but it was quite a search as it was on the outside of the cloth hall not on the inside. ...

High expectations ends in disappointment...

A travel blog entry by kwoky86

9

... can't remember the last country I visited which had all signs in their own language and in English, I'm defiantly back in the EU again! I also found a really cheap hostel right in the centre which had loads of people staying there, Krakow, so far, so good! However from then on the disappointments start...

If you have travelled a little you would probably know about 'free tours' that go on in pretty much every major city in Europe, ...

How has this hotel rated in the past?

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Location

This 5 star hotel, located in the Stare Miasto area of Krakow, is near Main Market Square (Rynek Glowny), Old Town, St. Florian's Gate (Brama Florianska), and Florianska Gate.
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    Historical Traveler Reviews Grand Hotel Krakow

    Very Nice

    from

    I have Just returned and i have to say it was great. My advice is to deal directly with the hotel when booking using email and fax . This will sort out any problems. The rooms were nice the food was good but as with all hotels dont use the mini bar. Remember most of the bars are underground in Krakow, look for PUB and you will not go wrong. By the way they have a new manager and he is very good do give it a go.

    Superb Hotel

    from

    We stayed in Krakow for my birthday weekend. When we arrived the receptionist wished me Happy Birthday for Monday !!! Ten out of ten for noticing the date on my passport, and this set the tone for the entire four day stay. The staff were extraodinarily attentive and efficient. Breakfast was a fantastic buffet which would satisfy anyone, and the room was lovely. Huge with a great bathroom. All in all a great hotel in a great location in a lovely city. PS go to Krakow at the very end of Nov early Dec for the Christmas market! Lively and lovely!

    Beautiful hotel in great location

    from

    My girlfriend and I stayed in the Grand Hotel for three nights in July 2006. Contrary to many of the negative reviews on this site, we found it to be a very pleasant experience.

    Oh dear, the food.

    from

    The hotel was very nice, and we did not find it noisy at all. But the food was disgusting. We have never paid so much, for such poor food, in any hotel all over the world. That bad, I am afraid - no wonder the place was empty.

    And do not ask for a white wine in the bar - it too is awful.

    Not so Grand

    from

    First the positives: the service and the rooms. The staff were very friendly and helpful. Special kudos to the doorman who gave us exact and accurate directions to the train station, which was very complicated due to extensive construction. And the rooms... Ours was large and nice, if a little dated. We were staying as part of a wedding group, though, and thus saw the suites, which are truly astounding.

    A very pleasant surprise

    from

    I am frankly shocked to read some of the negative reviews for this hotel on this site. A group of six of us arrived at the Grand Hotel having been 'bounced' from the over-booked SAS Radisson.

    Do not stay here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    from

    I wish to inform you that I stayed at the grand hotel in Krakow May 28th 29th 2005, when we arrived at the hotel we was informed that our rooms (2 sets of guests one usa one uk) had been given away and they asked us to leave??? we had booked these rooms via internet and travel company in March 2005, they then said the rooms did not have water and that was the reason, we then explained that we would take rooms without water, the receptionist then admitted that she was telling LIES and said her manager had told her to do this. I then walked out of the hotel and walked into the hotel next door and asked them to inquire about room availability with the grand etc, and surprisingly yes there was rooms available, how could this happen we asked, we requested to speak to the manager and was informed she was away in Warsaw and the receptionist was laughing on the phone whilst speaking with her, however the manager then appeared some 2 hours later, again she could not have been in Warsaw and again a lie, now please remember this is a 5 star hotel and this is not what you expect from them, especially when they threaten to phone the police because we complain about not having rooms available. we was then given one single room and one double room both rooms the air con did not work and we was moved again. the breakfast was warm and the cheese was seriously off!!!, we requested a wake up call which we never received and missed our trip to Auschwitz!!!!!, we requested an iron only to have the phone put down on us, we requested a final meeting on the last day for 11.00am and the manager arrived at 12:25 and I had a taxi booked for 12:30 leaving no time to discuss the hotels terms and conditions, the managers boss as she described him pretended to not understand us he walked in at 11.45 and went upstairs, all he had to say was "why you no pay" and smiled to me he was taking the ---- was he supposed to run a quality hotel with an attitude like this?? I really do not understand his attitude, and all he could say was if I do not pay he will call the police as I left the hotel the police arrived even though I had paid. Now I can assure you that I will post this information on every website in the world to penalise you and your business and reputation will be ruined unless you credit both myself peter bates and Randall goldring for the shabby disgraceful and insulting stay I had in your hotel, please be assured that I will continue this posting of information for many many many many many years. Over to you!!!!!!!!!!!!!!!!!!!!!!!!!!

    A lesson in how not to treat guests.

    from

    As a special treat, I booked five nights at the 'five star' Grand Hotel, confirmed through Central Reservations.

    Good stay, friendly staff

    from

    My girlfriend and I stayed at the Grand for a long weekend in January 05. The hotel is generally pretty plush - it looks like it has not long been refurbished. The room was comfortable, the bed spectacularly so. The bathroom was good too though there was no shower curtain or divider which made showering difficult if not possible. Good breakfast and the restaurant looked lovely - though it was very empty in January. There wasn't a bar as such, rather a room where you could order drinks. This is not a problem given the hotel's fantastic location near the main square.

    We paid only 110 Eur per night for the room which I thought was good value. I'm not sure it is worth the much higher rates in summer though.

    A "5-star" hotel that operates like a 2-star hotel

    from

    I recently stayed at 3 very nice hotels in Poland. However the fourth, the Grand in Krakow, was both the most expensive and completely unacceptable. I'm not sure how this hotel got 5-stars, but its current management obviously believes that it is running a 2-star facility. Here are some of the problems: no heat in the rooms, no lights in the hallways, and no concierge service - a problem compounded by having a trainee on duty at the desk. Some of the facilities advertised by the hotel don't exist -- there is no bar. Other facilities are unavailable - the fitness center was locked during my stay. I tried to move to another hotel from the near-empty Grand, but the good hotels in Krakow were full. Apparently other travelers knew enough to stay away from the Grand. Don't make the same mistake that I did by selecting the Grand.

    TripAdvisor Reviews Grand Hotel Krakow

    4.00 of 5 stars Excellent