Grand Hotel

Ul. Stawkowska 5/7, Krakow, Southern Poland, 31-014, Poland | 5 star hotel
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Travel Blogs from Krakow

I would live in Krakow

A travel blog entry by watso

2
44

... you understand the situation that this country was in only a few years back.  2. I went on two free walking tours and both were excellent. I learned a lot about the history of the city even though I was terribly hungover on the first walk, but I'm still glad I did both those tours. Jewish town has a lot to offer that many tourists don't really realize simply because the old town is so damn gorgeous. 3. The ...

On the backpacker trail

A travel blog entry by peteindira

13

... waiting for their turn. No Polish could be heard anywhere in our vicinity.

We have landed on the main backpacker trail. Krakow is probably the only city in Poland that is on the hit list of the crowds backpacking through Europe. It also has a large foreign student population creating a lively night scene and filling the old town streets with people at all times of day.

It's a nice change to ...

Great day in Krakow

A travel blog entry by naomi7

1

... Museum to see Erica's (ahem, I mean "Professor Lehrer's") exhibit on Jewish figurines, which you can read about here: http://www.jewishfigs.pl. It's been getting a lot of media attention, as well as a visit by the Israeli ambassador, which is very exciting for her.

After a delicious lunch for a reasonable price at a funky little cafe, I walked into the Old Town and poked around for a couple of hours. Krakow, ...

Just Say Cheese!

A travel blog entry by tracks_travel

1
8

... we procured the correct document and the prospect of 4 years hard labour evaporated. Other officials made various appearances including an earth mother type with a clip board who initially I thought was after a "few bob" for a room for the night at the local doss house. However she explained she was conducting a survey about our journeys. Eager to impress Cathy dug out our impressive rail map and pointed to the Crimea. Not interested. Nourishment ...

INCOMPREHENSIBLE HORROR

A travel blog entry by tezzatravels

5

Up first for a slash and then to put on some heating linament, the soft mattress the cause. Had my shower before 0600 and then did the diary update. Some chit chat with Arjan about who gets what rooms on the trip and going in the van that doesn't include big mouth Rose, whatever Polish brother I wind up with.

Brekkie was fine: meats and cheese, a bun and butter, tea and OJ.

We were off at 0749, all five Canucks [Jan, Ria, Nathalie, Don (Juan) and ...

How has this hotel rated in the past?

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Location

This 5 star hotel, located in the Stare Miasto area of Krakow, is near Main Market Square (Rynek Glowny), Old Town, St. Florian's Gate (Brama Florianska), and Florianska Gate.
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Amenities

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    Historical Traveler Reviews Grand Hotel Krakow

    Very Nice

    from

    I have Just returned and i have to say it was great. My advice is to deal directly with the hotel when booking using email and fax . This will sort out any problems. The rooms were nice the food was good but as with all hotels dont use the mini bar. Remember most of the bars are underground in Krakow, look for PUB and you will not go wrong. By the way they have a new manager and he is very good do give it a go.

    Superb Hotel

    from

    We stayed in Krakow for my birthday weekend. When we arrived the receptionist wished me Happy Birthday for Monday !!! Ten out of ten for noticing the date on my passport, and this set the tone for the entire four day stay. The staff were extraodinarily attentive and efficient. Breakfast was a fantastic buffet which would satisfy anyone, and the room was lovely. Huge with a great bathroom. All in all a great hotel in a great location in a lovely city. PS go to Krakow at the very end of Nov early Dec for the Christmas market! Lively and lovely!

    Beautiful hotel in great location

    from

    My girlfriend and I stayed in the Grand Hotel for three nights in July 2006. Contrary to many of the negative reviews on this site, we found it to be a very pleasant experience.

    Oh dear, the food.

    from

    The hotel was very nice, and we did not find it noisy at all. But the food was disgusting. We have never paid so much, for such poor food, in any hotel all over the world. That bad, I am afraid - no wonder the place was empty.

    And do not ask for a white wine in the bar - it too is awful.

    Not so Grand

    from

    First the positives: the service and the rooms. The staff were very friendly and helpful. Special kudos to the doorman who gave us exact and accurate directions to the train station, which was very complicated due to extensive construction. And the rooms... Ours was large and nice, if a little dated. We were staying as part of a wedding group, though, and thus saw the suites, which are truly astounding.

    A very pleasant surprise

    from

    I am frankly shocked to read some of the negative reviews for this hotel on this site. A group of six of us arrived at the Grand Hotel having been 'bounced' from the over-booked SAS Radisson.

    Do not stay here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    from

    I wish to inform you that I stayed at the grand hotel in Krakow May 28th 29th 2005, when we arrived at the hotel we was informed that our rooms (2 sets of guests one usa one uk) had been given away and they asked us to leave??? we had booked these rooms via internet and travel company in March 2005, they then said the rooms did not have water and that was the reason, we then explained that we would take rooms without water, the receptionist then admitted that she was telling LIES and said her manager had told her to do this. I then walked out of the hotel and walked into the hotel next door and asked them to inquire about room availability with the grand etc, and surprisingly yes there was rooms available, how could this happen we asked, we requested to speak to the manager and was informed she was away in Warsaw and the receptionist was laughing on the phone whilst speaking with her, however the manager then appeared some 2 hours later, again she could not have been in Warsaw and again a lie, now please remember this is a 5 star hotel and this is not what you expect from them, especially when they threaten to phone the police because we complain about not having rooms available. we was then given one single room and one double room both rooms the air con did not work and we was moved again. the breakfast was warm and the cheese was seriously off!!!, we requested a wake up call which we never received and missed our trip to Auschwitz!!!!!, we requested an iron only to have the phone put down on us, we requested a final meeting on the last day for 11.00am and the manager arrived at 12:25 and I had a taxi booked for 12:30 leaving no time to discuss the hotels terms and conditions, the managers boss as she described him pretended to not understand us he walked in at 11.45 and went upstairs, all he had to say was "why you no pay" and smiled to me he was taking the ---- was he supposed to run a quality hotel with an attitude like this?? I really do not understand his attitude, and all he could say was if I do not pay he will call the police as I left the hotel the police arrived even though I had paid. Now I can assure you that I will post this information on every website in the world to penalise you and your business and reputation will be ruined unless you credit both myself peter bates and Randall goldring for the shabby disgraceful and insulting stay I had in your hotel, please be assured that I will continue this posting of information for many many many many many years. Over to you!!!!!!!!!!!!!!!!!!!!!!!!!!

    A lesson in how not to treat guests.

    from

    As a special treat, I booked five nights at the 'five star' Grand Hotel, confirmed through Central Reservations.

    Good stay, friendly staff

    from

    My girlfriend and I stayed at the Grand for a long weekend in January 05. The hotel is generally pretty plush - it looks like it has not long been refurbished. The room was comfortable, the bed spectacularly so. The bathroom was good too though there was no shower curtain or divider which made showering difficult if not possible. Good breakfast and the restaurant looked lovely - though it was very empty in January. There wasn't a bar as such, rather a room where you could order drinks. This is not a problem given the hotel's fantastic location near the main square.

    We paid only 110 Eur per night for the room which I thought was good value. I'm not sure it is worth the much higher rates in summer though.

    A "5-star" hotel that operates like a 2-star hotel

    from

    I recently stayed at 3 very nice hotels in Poland. However the fourth, the Grand in Krakow, was both the most expensive and completely unacceptable. I'm not sure how this hotel got 5-stars, but its current management obviously believes that it is running a 2-star facility. Here are some of the problems: no heat in the rooms, no lights in the hallways, and no concierge service - a problem compounded by having a trainee on duty at the desk. Some of the facilities advertised by the hotel don't exist -- there is no bar. Other facilities are unavailable - the fitness center was locked during my stay. I tried to move to another hotel from the near-empty Grand, but the good hotels in Krakow were full. Apparently other travelers knew enough to stay away from the Grand. Don't make the same mistake that I did by selecting the Grand.

    TripAdvisor Reviews Grand Hotel Krakow

    4.00 of 5 stars Excellent