Grand Copthorne Waterfront Hotel
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TravelPod Member ReviewsGrand Copthorne Waterfront Hotel Singapore
We love this hotel- brilliant position- walkable to Clarke and Boat Quays. Drinks and food pricey but we have used our Stopover discount vouchers. 9th floor at the front but not particularly noisy with traffic. Lovely 6th floor pool. Helpful staff.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Grand Copthorne Waterfront Hotel Singapore
Grand looking - but it's akin to a 4 star hotel
The Grand Copthorne resides in Robertson Quay, about 1 mile up river from Raffles Plaza and Boat Quay. At the time of writing the Quay was undergoing renovation and the area to the front of the hotel was something of a builders yard. If you can, turn a blind eye to the noise and dust and take a look. From the outside the hotel looks as grand as a Jumeira Beach or Nusa Dua 5 star resort. This is slightly deceptive however as you will see. Read on...
The reception area is rather small considering the size of the hotel - over 500 rooms and 30 stories - and this area can regularly become crowded. 4 lifts whizz you up to your floor. The shape of the hotel means some rooms are larger than others. Deluxe rooms have wooden flooring, mini bar, room service, remote TV, bathroom with tub and stand-in shower, toiletries, tea/coffee facilities and of course air con. For a much better room head for the executive floors (27-30). I originally had a small sized room on floor 30 but had a look around and moved to one of the corner rooms on the 29th floor, which was facing the river and at least 1.5x larger than other rooms in the same category. Executive facilities include high speed internet access, 2 free items of laundry per day, newspaper, breakfast on the executive floor, evening cocktails and free minibar soft drinks.
Breakfast from the executive floor is basically continental, but its pleasant, and affords a fabulous view of the City skyline. Cooked eggs and waffles are available here too. In Cafe Brios in the lobby the breakfast served is very good, with international flavours aplenty and the ability to eat inside or out.
The hotel features a gym with onsite instructors, 2 outdoor tennis courts and a rather dissapointingly small pool, again considering the hotel's size. That said, it was never busy during my 3 days here.
Getting around is a breeze, taxis are cheap and always at hand, whilst there is a boat jetty directly outside the hotel which has stops all the way down to Clifford Pier. 5 mins walk down Kim Seng Road (right from the hotel entrance) is an indoor mall (Great World City) with some excellent restaurants, supermarkets and shops.
I was most impressed with the staff attitude, service, and attention to detail whilst here, and although my eyes told me the hotel is more akin to a 4 star establishment, the service and staff made it feel 5 star.
Definitely worth a look.
We have stayed at many hotels around the world and found this hotel to be one of the best. The level of service is superb and the rooms are spacious and to a very high standard, the staff make you feel very special and cannot do enough for you. But beware the drinks are a little on the expensive side in the bar.
The hotel is situated along the river on robinsons quay and you can walk all the way up to clarke quay or boat quay along a floodlit pathway in approx 10 minutes or take the boat outside the hotel (approx £1) not bad if you want to save your feet. There are so many fabulous restaurants to choose from you will be spoilt for choice!
Overall the best hotel you can stay at in singapore and ive tried a few.
Stayed there for a total of 8 nights in Dec'04/Jan'05. The exterior appears very grand, however the superior rooms are rather small (27sqm). At the second time we were upgraded to Deluxe room which has a reasonable size. The hotel is only about 6 years old, so everything is very well maintained and in excellent condition and cleanlyness. It is not directly in the shopping centre, but Orchard Road is only 4 bus stops or a 5-10min taxi ride (about SGD 4) away. For Christmas day we had booked the dinner buffet, but they couldn't find our reservation. We still got a table and enjoyed the dinner. Breakfast is rather average for this hotel category. Overall I would rate this hotel rather a good 4star than 5 star, but given that you can book it on the internet (we booked via asiabesthotel) at around SGD 135 incl. taxes it is great value for money.
For business travelers only
Small lobby, often very crowded and noisy (the bar and the dining room are directly linked to it).
Small rooms and bathroom.
Pool is not really attractive.
For 1 night if yoy can't find a better solution.
Have just returned from staying at the Grand Copthorne Waterfront and it was fantastic. Our 5 day stay in Singapore was a present for my mum's 50th Birthday and we couldnt have picked a nicer hotel. The day before we left I emailed the hotel informing them of the reaon for this trip and when we arrived there was a birthday cake, birthday card, chocolates and 6 red roses in the room courtesy of the hotel!
Good things about hotel:-
1) Located outside the main hustle and bustle of orchard road and the CBD, perfect for a relaxing holiday. But rest of singapore easily accesible by very very cheap taxis- S$3-4 to Orchard road, little india, china town etc
2) Very cheap river taxi to transport you up and down the singapore river, just ask at reception and they call it for you.
3) Beautiful swimming pool and jacuzi on the 6th floor, which was very quiet while we were there.
4) Fantastic food that doesnt cost that more than eating out and about.
5) Friendly staff especially door men and bell boys.
6 Hotel room spotless, towels changed everyday, hairdryer in bathroom.
Fantastic!!!! Will definately be going back to this hotel again!!!
We have just returned from a 9 night stay at this hotel. We were very impressed and would definitely recommend it to others. We (family of 4, children aged 9 & 7) stayed in a room on one of the executive floors booked through Expedia. We had great views out over the city and this was particularly spectacular at night. The room came with extra executive floor privileges including complimentary breakfast, 2 items of laundry per day, free soft drinks from mini bar and cocktails and hors d'oeurves each evening. The pool is fairly small but was never crowded during our stay - often we were the only ones using it!
We ate at Brio's on two occasions - both buffets - once in the evening and again for Sunday brunch. There was a good selection of food - both local and international dishes, and there was childrens entertainment and a kids food area for the Sunday brunch. We also ate in the Piano bar which does snack type food (sandwiches, satay etc) - the portions were substantial and the food very good.
The hotel is not located centrally but is not far from all the key places to go. There is a free shuttle bus to Orchard Road but we used taxis as they are very reasonably priced. There is a tourist bus stop (hop on hop off loops of city) located at the hotel across the road (approx. 5 min walk) which is used by the main companies that offer this service in Singapore.
The restaurants of Clarke Quay are a 15-20 minute walk away along the river - there is a well lit wide path on both sides of the river to walk along. We found this walk fine in the evening in the (slightly) cooler temparatures but it would probably be too far to go by foot in the heat of the day.
All the staff we encountered were extremely helpful and couldn't do enough for you. All in all a really pleasant stay in a smart, well maintained hotel with great service.
Stayed three nights in Feb 2005 en route to Australia.Great situation on the river with easy walk along the (traffic free) riverbanks to Clarke Quay/Boat Quay. Rooms spotless with great views.Staff very friendly and helpful.Great breakfast.Highly recommended.
Location's slightly out of the way
Stayed 2 nights here 21-23 Nov. 2004 in a standard room in conjunction with SQ Boarding Pass promotion programme. Assisted with luggage on arrival and no wait at reception. Booked via Copthorne's Internet web site. My reservation was quickly located and assigned room. Upon arrival at assigned room, I found that it was not the bed configuration (twin vs. King) that I reserved. Called reception from room and was told that my confirmed room type was unavailable but would check with manager on duty to see what could be done. In the meantime, asked me to return to reception. After about 10 minutes, I was told that they would "free upgrade" me to a twin room that normally charged a higher room rate. It actually the same room type/size and view except for the bed configuration and 10 floors higher (12th vs. 22nd). Room overlooking a housing board estate, nothing exciting. Luggage delivered to my room promptly. It's standard practice at most other hotels to automatically upgrade clients to next higher room type if the confirmed type was unavailable/over-sold, rather than playing stupid to see what my reaction would be if they'd get away with it. Probably junior staff at reception were not empowered with the authority to deal with it, not unusual with typical Singaporean management style. Buffet breakfast was included in the room rate and variety and selections were okay. The location of the hotel is slightly out of the way and there is not much to do nearby within reasonable walking distance. Taxis were plentiful and were not expensive but still an inconvenience. This was a fairly new hotel and the decor was attractively elegant although lighting in room could be improved. Furnishing was in good condition. Room size for a standard room is quite spacious. Need to swipe room card to operate lift to get to your room. Kind of a nuisance when you have a full lift and everyone had to take his/her turn to swipe the card. Staff was generally friendly and helpful.
We stayed at the Grand Copthorne as part of a two day stop over in Singapore. The hotel is beutiful. Just the thing after a long flight. Clean, the beds are very comforatble and the views are stunning if you are in one of the upper floors. Taxi's are so cheap in Singapore that there is no need to worry about shuttle buses. I wold definitly recomend a stay in this hotel
Grand Copthorne Waterfront
We had a very pleasant stay at the Grand Copthorne Waterfront. We arrived early and were first put in a smoking room which was very disappointing. We moved into a non-smoking room, which not only did not smell so smokey, it was also much nicer, and cleaner.
Since the location is not central, the courtesy bus is handy, and the hotel is within a short walk to a major shopping centre and the SIA hop-on hop-off bus.
I would recommend this as a good value hotel, but not outstanding.