Grand Hotel La Cloche Dijon-MGallery Collection
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Historical Traveler Reviews Grand Hotel La Cloche Dijon-MGallery Collection
Would Stay Here Again
Stayed here for one night in mid July. We were assigned to a room on the 4th floor which was recently renovated; very comfortable bed and thick bathrobes. Internet connection not available from the room so had to go downstairs to get connected, but this was about the only negative point of this hotel. They say they will close for a month in winter to continue renovation of other floors, so we expect it to be even better. Very close to Gare Dijon Ville and convenient for short trip to/from Beaune.
Lush and plush
Good value for money and friendly staff. Good location and a valet to park our car. Comfy bed and very baby-friendly. Generally had a very lovely time.
Not What One Would Expect for a Sofitel
In March 2005 we stayed at the Sofitel la Cloche in Dijon. We chose this hotel because previous experience with the Sofitel chain of hotels has been excellent. We were looking forward to a first class experience. The hotel lobby and rooms are pleasant and well appointed but there was nothing special about the decoration for a hotel that is billed as "grand confort". On check-in we reported that the light in our entrance to the room and the in-room safe were not working - neither of these problems were fixed during our 5 day stay. The courtyard, which is probably very beautiful in the summer, was under construction. During the first two days of our stay we awoke to the noise of construction - the workmen did sound friendly! It is understandable that during the off-season renovations must occur however guests should be given this information prior to booking so that they are aware of the possible inconveniences or noise. When paying top prices you expect the hotel to fulfill their commitment for high quality surroundings and service.
On the second last night of our stay we phoned down to complain about significant noise in the room above - we wondered if there was construction or furniture being moved. The noise started at 10:30 p.m. and went on until 1am. We phoned in a complaint at 11:30 p.m. but there was no followup to the call. At 12:45 we made a visit to the desk and generated a response but by the time the staff member came to our room the noise had abated. Needless to say it was not a restful night. The hotel seemed very short of staff during the nights. In fact on the last night when we asked about having our car ready at 6am in the morning to drive to the railway station, the front desk staff member told us that they did not have a parking attendant on at that time. In order to access our car in the morning they would park the car in front of the hotel the night before. Good thing we checked!
The staff were very friendly but on a few occasions we were given wrong directions or information. For example on the day we arrived there was a general strike in France. We asked for directions to our convention site and we were told to catch the city bus. After standing at the bus station for 20 minutes a Dijon resident informed us that buses were not running that day due to the strike. One would think that the hotel staff should have known this as this was late afternoon and no buses had been available for the entire day. The good news is that the beautiful centre ville of Dijon is small and we were only a 15 to 20 minute walk from our meetings - we had been told by the staff that it would be more than 30 minutes by foot so they recommended taking the bus!
The location of the hotel is excellent - just a few blocks to the train station, easy access to car rental companies at the train station and an excellent starting point if you plan to drive into Burgundy. An outside market is set up on the streets just a block from the hotel on Friday and Saturday mornings. We would not recommend eating in the Bistro restaurant of the hotel as there are many other fine restaurants in Dijon that have better food, service, ambience and are better value.
Dijon is a beautiful city and we plan to return just not to the Sofitel la Cloche.
Efficient and comfortable
As we got out of the car the concierge/door man greated us, unloading, parking the car and taking all the hastle away. The reception were quick and efficient . Rooms were more than adequate, with pleasant decor and comfortable beds. Public rooms were lovely and the bar area nicely lighted - although service was a little slow. We only stayed one night on our way south but would stay again. Location within short walk from a good choice of restaurants and central.
Definitely stay here if you are visiting Dijon
We arrived in Dijon via TGV, the Sofitel La Cloche was a less than 10 minute walk from the train station. This hotel is a beautifully restored historical building across the street from a very nice garden and walking distance to the main shopping and restaurant area.
When we entered the hotel and asked for our room, we were very taken aback by the friendliness of the staff. They immediately assigned us to a room in the newly restored wing of the hotel. The room itself was awesome. It had a new and super comfy bed with feather mattress top and down duvet. The bathroom was modern and impeccably clean. There was a flat screen tv with many channels in several different languages. There was no room safe, but the hotel has complimentary individual safety deposit boxes in the office behind the hotel front desk. We got a room that faced the main thoroughfare, but the double paned windows were effective in keeping the outside noise outside.
The clincher for us was the day we checked out. We did not have a hotel for the next city we were planning to visit, which was Avignon. The hotel staff gave us recommendations for two centrally located hotels with covered parking for the rented car, called each one for the rates and even booked the hotel for us after we'd made our decision!! That was definitely above and beyond the call of duty. It saved us a lot of time and hassle. Amazing...
This was THE best hotel we stayed at in France and we stayed in several different hotels in the following cities: Paris, Dijon, Avignon, Montpellier, Arles
Great hotel in a great location
We recently stayed one night at the Sofitel La Cloche after having read postive reviews here on TripAdvisor. We arrived in Dijon via TGV late on a Saturday morning and walked to the hotel. Our room was not ready so they upgraded us to a larger executive room with a sitting area and balcony. Fabulous. Staff were friendly and helpful. Walking distance to the interesting city centre. Ate on the terrace of the hotel's restaurant, Le jardin de la cloche. Very good food. At one point we were somewhat forgotten, but they just poured some more wine at no charge to help compensate! Definitely intend to return.
My husband and I recently stayed at this lovely hotel for one night after staying in Paris for 3 days and on our way to Nice. We arrived by train and not knowing how far the hotel was took a taxi to the hotel. The metre starts at 2 euro, the fare was 3. It was a leisurely 5 minute walk from the train station. We arrived at 10am and the friendly staff upgraded our room (we stayed in the Masigny room) since we arrived early and the one we booked was not ready. The room was really big and nice (unusual for french hotel rooms)! There were 2 levels with the queen size bed / tv upstairs and sitting room (loveseat and chair), tv and bathroom downstairs (bathrobes and slippers included). There was a separate shower and a nice WIDE bathtub (wide bathtubs in France is unheard of).
We visited the main centre of Dijon and within 2 hours needed something else to do. The friendly english speaking staff helped us plan an afternoon trip to Beunne, by train, where we did a 3 hour wine tour.
We had dinner in Dijon, at 10pm, at the restuarant across the street since the others in the surrounding area were closed. It served traditional french food and I was not impressed.
The best surprise with our hotel room was the bed. The mattress was of goose down! How divine! There was not much to do in Dijon but I would definately go back only if it was to stay at this hotel!
We Loved Dijon
We visited France May 15-June1, 2004. This was our first stop, and it was a great one. After spending almost 3 weeks in France and having many hotels to compare to, this one is right up there! The room was very large and beautifully decorated in blue toile. It had a HOT shower. The staff was unbelievably friendly and provided maps and driving directions. The hotel is right across from the "Mini Arc" - close enough to walk to everything in town. We ate at Le Caves De La Cloche and it was excellent!
We visited Dijon this summer and stayed in the fantastic Sofitel la Cloche hotel. It was in a great location, perfect for sightseeing, shopping and eating! The staff are so friendly and the hotel had two beautiul restaurants. I definitely recommend this hotel.
TripAdvisor Reviews Grand Hotel La Cloche Dijon-MGallery Collection
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