Grand Hotel Bristol Resort & Spa
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Historical Traveler Reviews Grand Hotel Bristol Resort & Spa Rapallo
Grand bristol ****
I stayed at the grand bristol in Rapallo for 4 days in September. The hotel is an excellent place to stay to vist Liguria : with the nearby Portofino en Cinqueterre. I loved the hotel. Rooms were pretty and comfortabel. Staff is helpful and I was surprised by their knowledge of English, German and French. I loved the bar of the hotel and the breakfast was nice especially for Italy. I booked the hotel through the internet at a very reasonable price. I booked a superior room with view on the bay. I got the room i booked. Room staff was very nice and all was extremely clean and well maintained. Only minor was that they had problems with the room safes, apparently this problem exist for a longtime. I could give valuables at the reception safe. The hotel is a bit outside Rapallo, if you look well you will find a small path in front of the hotel which brings you to the city centre in about 20 min along the beach. Nice walk ! Pool was nice. Hotel is close to a busy road, you can here some traffic when sleeping with the windows open. Also the train is passing closeby, but this had some charm.
Internet Bookers take note.
The Grand Hotel Bristol is a beautiful and imposing hotel, it is also exceptionally clean and a comfortable place to stay. However step inside and it soons becomes apparant that the hotel has not quite made the grade to warrant its 4 stars. If you book through the internet and get a special rate as we did, all well and good, but be warned that you will be treated as an internet customer and will be awarded a room which equates to the rate you have paid. Our so called superior room, although admittedly very pretty, was not big enough to swing a cat, with a tiny shower room with no space to unpack our toileteries.
Breakfast in the morning was pretty uninspiring with a range of pastries, the only hot part of the breakfast being bacon and eggs. This did not vary for the whole 5 days. We asked for a table outside with the other diners and were told we would have to wait 15 minutes for a table to be cleared. The 3 waiters seemed to be tripping over eachother in true fawlty towers style. The head waiter was most professional, but the lack of staff made it impossible for him to run his restaurant properly.
Down for lunch by the pool, we were brought a menu with no prices. We had to ask how much every dish was which was quite embarrasing. I settled for the sea bass and asked for a glass of wine and a diet coke. I was told that whilst they could serve me normal coke, I would have to walk to the bar and order diet coke myself. The bar was only steps away. Go figure!
My safe in the room did not work one day and I was asked if I could wait till tomorrow for someone to come and open it. I replied I could not as my money and credit cards were inside. I was then told that I would be better off using the house safe as next time I had a problem, they may not be able to get the engineer to help me.
I admit I have high standards where hotels are concerned, however I wouldn't say I am finnicky.
With all the above in mind, if you are considering staying in Rapallo, and you want attractive surroundings, a beautiful view, a clean room and a good price, pick this hotel. If you are looking for warm Italian hospitality, this is not the hotel for you.
Nothing short of 6 stars and to die for fabulous
this is the most amazing property i have very stayed at. from start to finish the hotel was firts class 6 star perfect. from the bellman to the front staff to the manager who had the patients of a saint and the stafff was unreal. 6 star plus. the rooms were fabulous the staff top knotch the dining room superb and the buffet breakfast was out of this world. the spa was amazing and the massages were divine. lucinda was fab and rosa as well. the proprty is nothing shy of first class plus. from the day we drove in to the day we left 7 nights later the service was out of this worls. the manager was so professional warm and careing for her staff and guests. when a small problem arrived she was on top of it with no time spared and was more the professional and did it with class. i totally recommned this hotel. i only wish i could hve stayed longer. the pol was fabulous, food was great rooms were clean and a/c was great for us hot americans. the staff front the start to finish was first class i could have stayed there for a month with no problem. my thanks for all the first class service and the smiles everyday and warm courteous service from start to finish,. first class all the way and i am a picky person and had no complaints. the spa was out of this world and dont misss it, very clean and very professional. cynthia the maganger deserves a medal for taking care of 4 picky americans and did it with class. the staff from top to bottom was the utmost in serive. i will be back and will recommend friends to this fabulous property. you cannot go wrong. even with out a car which we did have it is very easy to get around the ities. the bus and trains were most efficient. the people in the towns were warm and friendly and so helpful. esp they the large wine store in the center on the town. what fabalulous winesssss!!!!!!!!!!!!!!!!!!!!!!!!!all i can say this is a winner from start to finish. thanks marcia and barry weston florida!!!!!!!!!!!!!!!!!!!!!!
We stayed at the Grand Bristol for 2 nights in July after spending a week on a large cruise ship. The cruise was disappointing, so what a delight it was to walk into the lovely lobby of the Grand Bristol and be greeted by a simple "Welcome!" by the front desk clerk. We booked two rooms and were able to check-in early into one of them. The crib I had ordered for our baby was in the room and all made-up for him. Although we only paid for garden-view rooms, one of our rooms, with a small balcony, overlooked the bay. (I got an excellent deal at OctopusTravel, which included a hot breakfast.)
While not right on the rocky beach, the hotel overlooks Rapallo's breathtaking bay. The large outdoor swimming pool and deck also overlook the bay. Our rooms were lovely and nicely appointed. I believe the hotel was recently refurbished. A short drive or little walk take you to downtown Rapallo, which is a charming town. We fell in love with Rapallo and Santa Margherita and wished we had stayed the previous week here instead of on the cruise ship!
The only downsides were that the maid could've cleaned a little better -- the carpets were stained and need to be shampooed. But this was quite minor. Also, the hotel food was really expensive (5 Euro for a can of Coke!). Opt for one of the lovely oceanfront cafes in Rapallo or Santa Margherita instead.
We really enjoyed the Grand Hotel Bristol. The rooms and bathrooms were very nice and new..and we had an incredible view accross the bay to Portofino. The only draw back of this hotel is location..we didnt love Rapallo. But, the pool is wonderful and the hotel is very modern...would stay there again.
Really liked it - Clean, nice people, and fabulous view!
We just returned from a 2 night stay at this hotel, and we thought it was excellent. The people were friendly & they spoke English very well. The hotel was clean, huge rooms and bathrooms, and the saltwater pool and deck were fabulous! The bar in the hotel, as well as the restaurant were great - there was a huge breakfast buffet included in the room rate.
The hotel is a bit of a walk from town, about 20 minutes, so you'll need to take a taxi from the train station. Ask the taxi driver how much up front, b/c he ended up charging us 12 euro and it was only 5 minutes away... shouldn't have costed that much! There is a path that adjoins the Prommenade through town about 200m from the Hotel. It's a lovely walk, actually.
If returning to Rapallo, I would absolutely stay here again. It's somewhat remote location was exactly what we were looking for, and we enjoyed laying by the pool all day, and having drinks at the bar and dinner at the restaurant in the evenings.
Fabulous hotel, service, views, location, everything
Grand Hotel Bristol is a beautiful hotel with one of the most scenic views I have ever experienced and the kindest and most caring staff, especially at reception and at breakfast (which is plentiful and delicious). The rooms and linens are immaculate and the balconies (although small) look out over a gorgeous view, prettier than even the nicest views in Taormina and elsewhere. At night you see the lights of Portofino and Santa Margherita del Ligure, under a moonlit sky, with the sea gleaming below you. We were a couple traveling with my 85 year old mother, who had a single room (also nicely appointed, although without a balcony). The hotel took pains to place her room opposite our own. They were helpful about everything from the distance and driving time to the Milan airport (three hours!) to a good shop to purchase a sweater for my mom. We adored the breakfasts -- everything from whole wheat bread, to cheeses, to ripe cherries, fruit salad, and kiwi fruit, to scrambled eggs, to yogurts, to meats, to sweet pastries, brioches, fruit tarts, etc. Wonderful cappucino (and as many refills as you liked!) Because we were looking for more informal places to eat dinner than the hotel's restaurant, we ate at such places in town as Da Mario (twice!), Elite, and Monique, and had delicious meals at each one, although Da Mario had the most generous and helpful proprietor. Recommend the pesto, the seafood (branzino especially), and the pansoti. Incidentally, we got our wakeup call without a hitch, although heavy sleepers should be forewarned that the telephone ring is a gentle one . . . Also, I almost forgot to mention that the rooms were spacious (especially our double), the public areas well-kept, the terrace delightful for a late night drink or gelato, the pool huge and inviting (seawater), and the air-conditioning worked splendidly!
Honeymoon spoiled by mistake
We found the Hotel Bristol a month before heading out for our honeymoon. After a week in Tuscany it looked like a scenic place to end our trip. Upon our arrival in late September, we were pleasantly surprised that we were one of only a few guests staying there. The suite we stayed in and the view from the terrace were spectacular. Because it was empty, service was amazingly prompt. The restaruant service was especially good which prompted us to eat there all 3 nights. The last night we asked for a 6am wake up from the night attendant as we had an 10:30 flight from Milan. To our shock the call never came and we woke up an hour late. The desk clerk never apologized and said we weren't on the list, as if it were our fault. We ended up missing our boarding call by 5 minutes and had to reroute to NY and take a flight to Boston where we had expensive tickets to a sporting event that evening which we were late for. My request for partial credit to make up for having to spend an extra $300 plus send us out of our way has unfortunately gone unanswered. Nice place, but watch out for the English language barrier!!!
A wonderful surprise
Stayed at the hotel 9/22 - 9/25. This was the only hotel on our 9 city northern Italy trip that had no trip advisor reviews, but I couldn't find any other choices in the area that met my price and view criteria. The hotel is now a Framon Hotel, and the deluxe Portofino view room was about 280 e with breakfast. The hotel has been re opened about 5 months. They have done a total fantastic remodeling, and will be re rated as a 5 star when next reviewed. The room was wonderful, and the view was to die for (great balcony with table and chairs). The breakfast was good as well as the restaurant. The hotel is located a little ways out of Rapallo, and we took cabs (about 10 euro) back and forth. Sidewalk is very narrow on a beautiful windy road, about a 25 minute walk. Hotel is located in an area of expensive villas. Liked Rapallo very well. Only warning is to take the boat to Portofino, it was not running due to rough seas the day we went, and the city buses are full of tours and totally packed beyond belief. All in all my highest recomendation, the rest of the hotels on our trip were 5 star with great trip advidor reviews that were well deserved. Service was terrific, calls for ice took about 2 minutes to deliver.
We arrived late without reservations but rooms were available alas much too much for us until we went to leave when the rate was reduced considerably! We decided to stay and were not disappointed by our choice.
What a fabulous hotel beautiful views, fantastic big pool with great views over the ocean and from our room. So typically and beautifully Italian in its decor, lovely calming mellow colours and a bathroom to die for. Definitely a step back into Italy's past of elegant style and quietude. I can't wait for a longer stay.
TripAdvisor Reviews Grand Hotel Bristol Resort & Spa Rapallo
Travel Blogs from Rapallo
... in Italy that doesn’t have a tunnel through it. If there is something in the way they just go right through it!
Fortunately, by the time we reached Rapallo on the coast the rain had gone and it was extremely warm and humid. Our hotel room at Hotel Italia de Lido was fantastic, located right on the water and with a wrap around balcony where we could enjoy a great view over the Rapello promenade. (Pity it was only a one night stopover.)
We took ...
... very clean. There is very little litter. Family really is important to Italians. We frequently saw fathers wheeling their newborns, or three generations out promenading, or eating in a restaurant. Finally, but maybe most important of all, gelato is NOT ice cream. The first Australian company to realise this and somehow acquire an Italian recipe will make a fortune. So, a sad farewell from Rapallo. Tomorrow night in Milan, then home. God bless, Lyn and ...
... has been absolutely wonderful, spotlessly clean, well-serviced, really friendly staff, so close to the centre of town that even if we're tired after a big day, we can still go for a promenade in the cool of the evening. This sounds like a review for booking.com, but we will also be giving it a 10 out of 10 rating for them. The only problem is that the kitchen keeps churning out Italian food!! But wait!! After my trip to the supermarket ...
... an option for us. Then of course we had to come down the steps, which can be rather tough in a different sort of way. When we checked about the ferry, we learned that it hadn't been running today. So we hope to go to San Fruttuoso by ferry tomorrow, if the seas permit. We caught the bus back, but stopped at Santa Margherita, because we thought we'd have coffee at a lovely little cafe we'd found last week. We thought we knew just where it was in the maze of streets and ...
... grey hairs out of the experience. A man coming along behind us helped Wok up. His worst injury was to his thigh, as he fell on his camera, which was in his pocket, and though the camera came through undamaged, his thigh muscle is very seriously painful. Not too much strenuous activity for a day or two, I think. The weather is still perfect. Apart from Wok's mishap we are well and looking forward to whatever comes our way in the next two weeks. Lots of love, Lyn and ...