Grand Burstin Hotel

Address: The Harbour, Folkestone, Kent, England, CT20 1TX, United Kingdom | 2 star hotel
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This 2 star hotel, located on The Harbour, Folkestone, is near White Cliffs of Dover, Crypt of St. Leonard, and Reinden Wood.
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        TravelPod Member ReviewsGrand Burstin Hotel Folkestone

        Reviewed by kalede

        Value for Money

        Reviewed Apr 7, 2013
        by (1 review) Nuriootpa , Australia Flag of Australia

        This hotel is ideally situated with nice views from the harbour-side windows and from the buffet dining room. The rooms themselves were clean, tidy and nicely decorated. Comfortable beds and nice shower- all important things! The buffet-style dinner and breakfast were excellent, containing many choices and good food. With free wi-fi in the lobby, the Grand Burstin offers fantastic value for money and I would recommend it to anyone requiring a stopover.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by turkey_to_tt


        Reviewed Jun 14, 2011
        by (29 reviews) Gold Coast , Australia Flag of Australia

        too bloody hot. what about aircon? It's the 21st century!

        This review is the subjective opinion of a TravelPod member and not of

        Historical Traveler Reviews Grand Burstin Hotel Folkestone

        Good value for money


        Stayed here on a saturday night, I could pick on a few things, but over all I feel that It offers good value for money, after all it is only a two star hotel.

        Would use again.



        In the present state of the hotel, I certiainly wont be rushing back. The cleanliness of the 1st rooms we were given, left something to be disired, as did the views of the rubbish strewn roof top. The ballroom area was grubby, seating torn, also dirty. Foodwise, there was plenty, and choices. If a little more thought were put into a few finishing touches, would make the place alot more pleasant.

        Wouldn't stay there again


        If you want an all in break at low cost with entertainment thrown in, this may be the hotel for you. If you want a hotel where they accept credit cards at the bar or have a working cash machine, serve edible/hot food and staff that know what they are taking about look elsewhere.

        The hotel wouldn't accept credit cards to pay for drinks, nor would they set up a tab (even paying in advance at reception on their cc machine). Dinner was a buffet that had clearly been out too long (cold Yorkshire puddings anyone?), the highpoint was that a waiter served the starter and explained to my coleague that the 'seafood salad is seafood and a salad', and that was after checking with the kitchen.

        The singer (entertainment?) was off key, and the TV remote control didn't work. You could hear the bingo caller from reception, though!

        The hotel is now owned by Britannia, this location gives the others in the chain a bad name.

        Not luxury


        we have just returned from a 3 day long weekend break on a dinner bed & breakfast basis with a free trip to france.the cost of the break was 99 which represented good value for money. the hotel itself was not bad, the room had a sea view, was a bit basic but reasonably clean.the food was good, but the restaraunt lacked organisation when busy(not enough staff).all in all would recommend this hotel if you are looking for a bargain break, you get what you pay for.

        It's a two star hotel and that's obvious


        Just came back from a weekend at the Burstin with my mother.

        Where should I start.

        First of all. The food I have to say is good. It's a buffet so you can pile up as much or as little as you desire and is totally diet friendly if like me you want to watch your weight.

        Folkestone is also a lovely location. Really nice to take walks on the seafront.

        The hotel has a gym (that is so beyond ancient that it's shocking), the treadmill is older than I am and they have only one. They have a sauna and a swimming pool too, which was really good.

        But I think that is were my praise for this hotel will end.

        The room decor was too chintzy. Very very old fashioned, terrible, ugly floral bedding with matching curtains. Half the bedrooms in the hotel don't have a shower (so make sure you ask before otherwise you will have to change rooms like we did). All the rooms don't have radiators only convector heaters. Which at first I thought was terrible especially considering it was snowing outside, but the heaters are very efficient and they did the job.

        Be wary of massage bookings. If you need to cancel they charge you a whopping 10!!!

        In addition to that over the weekend that we went It was a "Salsa weekend". Which meant loud salsa music till the early hours in the morning. The thin walls meant that although we were on the third floor we could hear everything. In fact we felt we were in the next room, and could not get a decent nights sleep the whole weekend. I was actually looking forward to getting back into my own bed!

        I also must stress that if you do book a reservation over the internet make sure you call the Hotel before because when we arrived we were not on the system and had to rebook and were charged twice. We are still trying to sort it all out.

        Overall It was OK. But I would never return back

        Keep going back


        My parents, sister and my family return to the Burstin 3 or 4 times a year..we love it. In the school summer holidays if the weathers good you can have a perfect beach holiday and the prices do not increase in school holidays!! The food is good and the rooms are clean and comfortable. The entertainments team are fantastic..especially Steve their leading man. He makes everyone laugh and includes birthdays anniversaries etc in his act. A very proffessional show every night.. But Steve is hilarious!! The kids love their break at Folkestone just as much as a holiday abroad. We have already booked our next visit.

        Value for money


        My husband and I (ages 60 and 56) have just returned from an enjoyable 5 day break at this hotel. The staff were friendly the food was plentiful (breakfasts especially good). Drinks in the bar were quite expensive and the entertainment which is normally excellent I believe was not as good as expected. The hotel explained that this was due to a break in season from January to March when the entertainment would be back to normal. The room looked as if it had been given a face lift and was newly painted. All in all we think this hotel is good value for money and would certainly consider returning at some future date.

        Duration of stay 4 nights commencing 17 January 2005

        Good Value Hotel


        I have just returned from a weekend stay at the Burstin with my wife, 2 children, and my father. We had a family county room and a single room. The decor is not very tasteful and the showers did not work. The hot (very hot) water was intermittent and the room was not very clean. The bars were understaffed in the evening and it was sometimes difficult to get served.

        The food, however, was of a good standard and we did not mind queuing up, the queue was not long. I have had to queue longer at more expensive hotels and carverys!! And with 'help yourself' you can pile on the veggies!! Breakfast was OK too, the eggs were soft and you could have enough of everything to last the day. The waiters/waitresses were friendly and polite. We enjoyed the entertainment which was of a professional standard. The hotel is in an excellent position overlooking the harbour, a short walk from the beach, shops and Sunday market.

        We had a good value short break which did not break the bank.

        No good for disabled


        myself and my husband wnt to the grand burstin hotel recently for a five day break i suggest anyone thinking of staying there to think very hard before booking the room was dirty (crisp packets dust ect behind the beds) meals were a nightmare the waitress served your starter then you had to queue like school children for your main course and then you were served your sweet by the waitress then for a hot drink you had to walk the length of the hotel to get it . if you are disabled this is not a hotel for you and if you are not fit when you arrive you will be when you leave!

        Well i Never?


        Well I decided to bring a Group down with me to the hotel and dealt with a very rude lady (Can't remember her name) Tonya. Maybe?

        Any way after much hassle we got the weekend sorted.... (After a very bad checkin) I advise anyone going here to CHECK all your details first as we were stitched up

        The hotel its self was ok. Looking a little old perhaps. But it's Folkestone after all

        Only one way to find out is try a small break first before you bring a group there... I wish we did

        TripAdvisor Reviews Grand Burstin Hotel Folkestone

        3.00 of 5 stars Good

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