Grafton Capital Hotel
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- Room service
- Free High-Speed Internet
- Business Services
- Wheelchair accessibility
TravelPod Member ReviewsGrafton Capital Hotel Dublin
Temple Bar, St. Stephen's Green Shopping Mall, the Gaiety Theatre, the River Liffey... all within ten minutes north of the hotel.
Very customer service oriented, and young staff.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Good staff are very helpful, rooms are warm and nicely decorated, good view across the street, nice lounge and restaurant, terrace outside with greenery. Internet only in the lounge but free adapters in the room make up for that!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Grafton Capital Hotel Dublin
I have recently returned from a stay at this hotel and I just wanted to give it THE BEST review EVER the location is amazing!! the staff are wonderful and try the very best to make you feel like you are at home!!
the price is well worth this hotel and if you are looking to have the best stay in dublin this hotel should be for you!!!
Excellent location - steps to Grafton Street!
The Grafton hotel is a wonderful find and simply a sensible place to stay, primarily because it's located right behind the St Stephens Green Mall, literally steps from Grafton Street and it is a short walk to Temple Bar, Trinity College, O' Connell Street etc. This, for me, is the heart of Dublin city and where it's all happening in terms of shopping, sightseeing, restaurants etc.
On Saturday and Sunday nights it is certainly can be noisy on the lower floors of the hotel (one night, when I stepped into the bathroom, I could just about make out the muffled sounds of the DJ in the club below calling out the next dance hit!!) so.....if I stay on a weekend night I ask to be put on the fourth or fifth floor in a quieter room. I emphasize that I am not there to party but am in need of a good night's sleep. If you're there to party - good for you!!
I haven't ever had breakfast or lunch there so I can't comment.
The rooms/bathrooms are clean and but the bathroom grouting is in need of being redone. That being said the standard room decor is very nice and overall the rooms are a great cozy retreat at the end of a long day sightseeing or shopping around the city center!!
The pricing is reasonable and the staff are friendly, accomodating and efficient. I have stayed there on 3 different occassions over the past few years (most recently in Nov 2003) and I just keep going back simply for the good value and ....it's great central location.
Great location but noisy at weekends.
My wife and I stayed 4 nights in a mini-suite from Monday to Friday in November 2003. The mini-suite is really a very large bedroom and I mean large. The double bed was bigger than our own kingsize. The large bathroom has a jacuzzi bath and double wash basins. However, on arrival items that were advertised were missing from our room. No bath-robes, no slippers, no fresh fruit, no drink. Plus the main light and mini-fridge did not work. But worse of all the windows did not close fully. Because if it's excellent location, it is in the heart of the city, it is very noisy especially at night. Plus on Thu, Fri & Sat their own nightclub opens 1130pm to 0230am. If you are not nightclub people make sure that you do not have a front facing room. That said, the staff are above excellence. They went out of their way to make our stay pleasent. All the missing items were brought to us and the fridge & light were replaced. The hotel itself is placed just perfect. 5-10 mins to Temple Bar area, St.Patricks Cathedral & Grafton Street precinct - not to mention St.Stephens Green 3 floor shopping mall just around the corner. The city centre is only 10-15 mins walk but there is so much to look at along the way that you do not even notice the walk.
Make sure you take the official (hop on hop off) bus tour - it is really good and the ticket is valid 24 hours from the time bought. We also took the Ghost Bus Tour, starts at 8pm. Absolutely brilliant. We also took the Viking Splash Tour (from next to St.Patricks Cathedral).
They take you around in an army dukw. This first tours the city on road then dives into the canel for a water tour. There are no words to describe how great this is. Just do it and remember to roar at the Celts. Lastly we found the hotel restaurant service and food above excellent. The bar (Break for the Border) is very big and not like a traditional Irish Pub but is great for a hotel bar. Just across the road however is Peters Pub - more traditional. Would we return to Dublin? You bet we would and almost definately to the Grafton Capital.
Nice place but.....
This is a good hotel in terms of comfort,handy for the sights of a
great city etc,bit pricey but that's Dublin for you.We were woken each
night of our stay by the noise from the bar below and it takes a lot to
wake us up after a few pints of the black stuff.This goes on till
1-2am.Then you think that's it well it isn't!The staff drag all the
tables from the bar over a tiled floor to get them in place for
breakfast the following day.We also had a couple of carrier bags taken
from our room.These were taken when the room was left open when it was
being cleaned.Fortunately there was only one small item of clothing
taken,the other bag was empty,but nevertheless someone had been in and
We reported this and the staff didn't seem to believe us and we were told there had been an investigation and 24-7 video was on the landing but found nothing.Further e-mails basicly said we'd had a reduction because of the noise etc..I can honestly say it was the fact they didn't actually believe us that spoiled the weekend most.
Pleasant experience at the Grafton
I went to Dublin by myself for a weekend mid August 2003 and I was very pleased with this hotel. This was my first time in Dublin and I wanted to be centrally located, and I was.The staff was friendly. I was upgraded to a bigger room when I arrived and was more than happy to take it.The location was great. I knew that Dublin on the weekend would be very noisy but I didn't find it all that bad. Who goes to Dublin for a peaceful quiet weekend anyway?The bathroom was clean and the bathtub was big. The full Irish breakfast was a big assorted buffet held in there resturant and bar Break for the Border. I only went to that bar once during the evening and it seemed a little too roomy for me. I was looking for a more traditional Irish pub.I had a great experience there and would definitely go back again.
Managements reposnse to
I was perturbed to read your writers comments (Brirmingham April 11, 1003) in relation to their stay at our Grafton Capital Hotel in April. Admittably we did complete an extensive refurbishment programme in the early months of this year as our bar/ restaurant and nighclub facilities were 10 years old and needed to be upgraded in order to retain the standards we are very proud of. We commenced the programme in January - initially closing our restaurant and then our bar. During this time we were determined to advise all our bookers - in advance where at all possible - of our refurbishment and the fact that our facilities were somewhat limited. On ocassions guests arrived, having booked through an associate website, unaware of our refurbishement. In this case we always offered these guests the option to move to our sister hotel just 5 minutes away. By late March our new bar and restaurant works were complete - apart from the typical outstanding "snags" They were open for business and exceptionally well received by both our hotel guests and the public at large. The last phase of the refurbishment - a basement nighclub - commenced in late March. This was somewhat different in that it did not effect the day to day facilities available to our guests and was quite removed from general operation having a seperate basement entrance and such like. As far as our receptionists were concerned the refurbishment that had a direct effect on our guests were indeed complete and we in no way sought to mislead our guests - I regret that such an intention was interpeted. With regard to offering the fourth and fifth floor, being a city centre hotel and subject to the normal hum-drum if city life we do tend to fill from "the top down" - the theory being the higher up you are the further away you are from street level noise. Currently there is alot of building works going on around us in the Grafton - a new carpark, a neighbouring hotels' extension and some offices - I am glad to say all of which are nearing completion in the very short term. We ourselves have fully completed the entire refurbishment - and are extremely pleased with the outcome - We hope you will come visit us - you wont be disappointed!
We stayed at the Grafton May 2003 and had a wonderful time from the moment we arrived the staff could not do enough for us. Everyone we came in contact with at the hotel were very helpful and friendly. The breakfast was great, hot and plentyful. The room was in need of a little updating but that didn't matter because we were only there for about 30 minutes a day. I would highly recommend the Grafton Capital. It is in a great location for all the sights. I can't say enough good things.
Grafton Capital Hotel, Dublin
My fiance and I celebrated our anniversary by spending two nights in Dublin, staying at the Grafton Capital.Our first impression of the hotel itself were good - the reception area was attractive, and the staff friendly.We had asked for a double room, and upon checking in were told there was one available, if we wished to stay on the second floor, though the receptionist said they tended to accommodate people on the fourth and fifth floors.Should we have wanted a room on the fourth or fifth, we would have to wait until it had been tended to by the maid.Upon asking why the hotel was only using the fourth and fifth floors, I was told twice that there was 'no reason, no reason at all'.Upon approaching the hotel, we had seen a sign apologising for any inconvinence caused by refurbishments, and workmen quite clearly bustling around the building.When I told the receptionist that I had noticed the hotel was undertaking refurbishments, she told us 'Oh no, all our refurbishments are complete. That must have been another hotel, perhaps next door.'Not knowing the layout of the hotel as we had just arrived, we obviously believed her, though I was wary of why they would be housing guests on the fourth and fifth floors for 'no reason' and did ask twice.We later found that the work was, in fact, going on in the hotel after checking that the sign was definitely being displayed in a window of the hotel bar.But in our innocence we took the second floor room, which we were pleased with. It had a kettle, ironing board and iron, trouser press, and was attractively decorated.The bathroom was pleasant, though the grouting was in need of attention, and there were plenty of 'goodies' for us - including a handy sewing kit and a good supply of tea and coffee.It wasn't until during the afternoon when we returned to our hotel room after a morning sightseeing that we noticed the drilling. The noise was constant, and seemed to make the room vibrate!!! As we were not spending a huge amount of time in the room, we decided it was nstaken and that the noise could be from another building - as the receptionist was adament the hotel was undertaking no refurbishment work at present.But the following morning, we were awoken by drilling at around 9am, maybe a little earlier. It was impossible to sleep or stay in the room.Upon leaving the hotel, I enquired to a different receptionist about the building work. They were quite adament that the hotel had just undergone refurbishments to the bar and dining area which were complete, but builders were working on the downstairs nightclub area.When I relayed the explanation of the receptionist upon checking in, and said I was disappointed as I felt we had been lied to, they denied we had been lied to as the main refurbishments had been completed. How they could say that refurbishing the nightclub was not 'refurbishment' I don't know.They did offer a move of room, but this seemed hardly worth our while to spend time moving our belongings with only one day left in Dublin. We declined, saying we would have rather have been told honestly about the refurbishment upon checking in - and the obvious reason of putting guests on the fourth and fifth floors would have been revealed.In all, we enjoyed our stay at the Capital, though it was marred perhaps more by what we felt was dishonesty on the part of the staff, rather than the noise itself. At least the racket got us up early and helped us make the most of the holiday!As for the room, it was very pleasant, though we did have to screw the ironing board back onto the wall with a teaspoon to use it, and the kettle took an age to boil.The people are lovely in Dublin and we would definately return - though we would be taking a lot more spending money!The food and drink prices, particularly in Temple Bar and even for items such as sandwiches, crisps and bottles of water in the local newsagent shops were a lot more expensive than we were expecting.
I treated myself to the mini suite option.
Great location - central to everything.
First choice admittance to the many clubs and restaurants owned by the chain in Dublin by showing your room card.
The service was the best I have had in Dublin to date.
Large lovely rooms with an ironing board included - no calling the bellman.
Huge daily room service menu.
Can't say better things about the place.
My views on The Grafton Capital
I recently stayed in the Grafton Capital in Dublin. The Hotel was very clean, and the rooms were
spacious. There is a bar downstairs called Break From the Border, which serves good Guiness and
even better food. The Hotel is situated in the heart of Dublin City Centre, and is an ideal location
for guests whether you want to shop, sightsee or go out on a pubcrawl. The Hotel is situated approx
2 minutes walk from St Stephen's Green/Grafton Street.
TripAdvisor Reviews Grafton Capital Hotel Dublin
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