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How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Swimming pool
- Wheelchair accessibility
- Fitness/Health center
Photos of CitiGarden Hotel
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Historical Traveler Reviews CitiGarden Hotel South San Francisco
Very mixed bag
This is a 60's vintage two-story park in front of your room motor court type of hotel. The lobby and grounds suggest it was a nice place at one time. The place sprawls, with over 300 rooms in six separate buildings, at least two of which looked shut. Workmen were redoing the roof the day that I stayed and the property smelled of tar and asphalt. Other renovations were in progress as well.
The central courtyard, where the pool is, is nicely landscaped and provides a green and peaceful retreat from the hustle and bustle of the airport. I also liked the worn but comfortable furnishings in my room.
BUT the place has LOTS of issues. The swimming pool was shut for repairs. The spa was shut. The hotel restuarant was shut. (A sign says that a Chinese buffet will be opening soon.)
Most bothersome to me was that the hotel's highspeed wireless connection wasn't in service. I had a couple hours of work to do online and had to use a dialup connection. The hotel charges 25 cents a minute for local calls I asked them to waive this fee as the only reason I was using the phone was because their highspeed was down, and they refused to do this. It costs $15 an hour to be online at this "budget" hotel!
Two of the four electric outlets in my room didn't work at all and I had to get an extension cord out of my car to make one of the lamps work. When I came back from dinner the sink had backed up and there was four inches of murky standing water, which didn't go down for a couple hours.
This hotel has real potential to be a pleasant place but because of the plumbing, electric, and computer issues I won't stay here again. And the pillows on my bed were as thick as a slice of french toast.
THEY WON'T GIVE ME MY CAR KEYS THAT I LEFT IN THE ROOM.
There was no ice. The snack machine ate my money. They didn't give us any more towels. I wouldn't have cared but now they are transfering me all over and I just want my keys back. And the T.V was small......
Charged different rate with that from Website
All the facility was OK.
I did not feel any rpblem in using this Inn.
But, they charged different rate to me.
This inn is listed on "Fareline[--]-a reservation site'.
By luck, I found one very low rate($5/ night), i could not believe it, but 2 web sites showed same price.
So I made a reseravtion, and the inn manager sent me the confirmation letter via his mail.
But when we checked out, they charged us $55/night, and they said $5/night is 'Website's mistake'.
Currently, we are on the process of dispute.
They did not show reasonable responsibility about this issue.
I'll never go, never use, and never recommend this inn.
This hotel is just a couple of minutes from the car rental return ramp at SFO. It is also just north of a Costco gas station where members can save a littlle on refilling the rental car. There are two other gas stations across the street. It is a recycled Ramada. It is adjacent to the S. San Francisco Conference Center. Rooms are two story, motel style, with parking right by the downstairs rooms. The rooms and furniture are a bit tired but clean. Towels are adequate. Windows don't open. Aricraft and traffice noise were not bad in the back where we were. Staff is very friendly. We did not sample the breakfast, which is included. It is very convenient to US 101 and the airport. They also do a park and fly deal. Our room for two was just a bit over $60, including tax, booked on hotels.com. This is an excellent value in a hgh-priced area, and you can't beat the location.
No Home Away From Home!
This place is one of those hard to explain without experiencing it for yourself. I stayed here with my daughter so we could fly out the next morning. We had people coming in and out of their rooms all night. We watched people party/drink on the hood of cars in front of our room and some sexual activities that my 9 year old did not need to see. I will never go back to this hotel! I have stayed at other Good Nite Inn's and had a great stay, but not this one. Pay a couple more dollars for one of the other hotels down the street.
Getting a facelift?
We chose this one for the price, and the location- and we needed a shuttle to the airport VERY early in the morning. The outside of the building looks pretty bad presently, but they seem to be renovating. The inside of the lobby and our room looked fine. The staff was friendly and helpful, and actually helped accommodate us and our two small children by offering us a room with 2 queens and a crib for less than we planned to pay for a king bed and a roll-away. It was quiet the night we were there, though I imagine you could run into trouble with noisy neighbors if you were there on a summer night as others mentioned in their reviews. There are several surrounding hotels and motels that look a bit better from the outside, though they may be a bit pricer. This is a good low budget option.
You get what you pay for (or maybe less)
The first room we were given was on the ground floor facing some sort of commercial garage. The surrounding rooms and balcony had questionable looking characters. Our door deadbolt was broken and so the door could not be locked! The light bulbs were missing from the lamps.
We were then given another room on the top floor. The room was clean, but in serious disrepair. The back of the bathroom door near the bottom was delaminated and rotted like the floor had been flooded with water. The carpet was stained and had rips in it, the towels were small and nearly threadbare, the bed was uncomfortable. We were concerned about leaving our car for the duration of our trip, but it was fine when we returned. The lobby was attractive, the continental breakfast was adequate and the airport shuttle was on time. Still, we would not return.
Ideal situation for BART station and SF
Stayed two nights 6 & 7 July 2005 after arriving from the UK. Rooms cleans a little worn as was the rest of the motel but for use as a base it was ideal. Very near the BART station. The continental breakfast (which was included in the price) was more than expected. Bagels/toast and danish plentifully supplied in a large ground floor room which was comfortable to have breakfast. All staff very helpful and friendly. Had no noise whats so ever on either night so had a peaceful and restful night. Good deal for the price.
No Sleep at SF Airport Good Nite Inn
Stayed at the Good Nite Inn on Airport Blvd in S.F> nites of June 3rd and 4th. Nite of the 3rd we were awakened at 1:30 am by a raucus outside our room. There was a high school prom party going on and several kids were partying inside and outside the room next to us. COmplinaed to manager and was moved to another room at 2:00 am. Was again awakened by partying at 2:30 am same high school group. Moved us to another room at an extreme corner of hotel. finally got some sleep. The next night the same thing happened in our third location at this hotel. We were awakened at 2:30 am by partying in the room next door. THree females were seen leaving the room at 2:30 am. Compalined to manager and requested a refund. None was given!! We left the hotel at 3:00 am and drove back to L.A. This place is a dump!! It is loaded with low class lifes throwing parties at all hours. You will not get a good nights sleep, it is what it is becuase it is cheap. Not worth it!!
Don't Stay Long
We booked this hotel on a parking package ($89.95) and it was quite a good deal to spend one night and leave our car parked for over a week. The hotel is clean enough, but really it is in bad repair and needs work. I would categorize it as the most basic of accommodations. The staff was courteous and the shuttle was prompt. You get what you pay for - what more can I say?
TripAdvisor Reviews CitiGarden Hotel South San Francisco
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