QT Gold Coast
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Historical Traveler Reviews QT Gold Coast Surfers Paradise
Very Good- Excellent Value!!
I stayed here after a stay about 1.5 years ago. The rooms are great, very spacious. The bed is comfortable, and housekeeping is very efficient, except for one thing. On my first night there the chocolate on the pillow (which was opened on one side- eeww) fell on the floor and I forgot to pick it up, anyway, when I got back the next day, the chocolate was back on the pillow (again the half-opened one!). This episode repeated for the rest of my stay until I threw it out (then they replaced it!). All of the staff are friendly (except the check-in staff- they tended to be a bit abrupt, but I have yet to find a hotel where they are!). The hotel has 3 restaurants, a seafood buffet, a Japanese style restaurant and an up-scale cafe. I only ate at the latter. They served one of those steaks on the rock, that you basically have to cook yourself! It's not my cup of tea and I didn't really like paying $30+ to cook my own food, but each to their own! The buffet breakfast is yummy and has a great selection, although is on the pricy side, i think about $32 (ish). The hotel is a block away from the beach and about a 10min or so walk to get into the heart of Surfers.
Enjoyed the SPACE!!!!
The rooms are fabulous. We stayed for two nights in a Executive Spa Suite and it had a lounge room as well as the King sized bed in the bedroom. The bed itself was a little on the old side, as I could feel the springs. but the sheets and blankets and separate air-con made the room perfect. The spa bath was huge and had a great window beside it that you could gaze out of while relaxing in the bath (which you could also see the tv in the bedroom from!) there were two toilets and two tv, so the best of both worlds! Unfortunately the weather was horrible, worst rain and wind in years, so we were not able to sample the swimming pool. The prices at the buffet $39.50 for dinner and $24.95 for breakfast were a bit on the expensive side, but there was a mini fridge in the room so I just brought my own OJ for breakfast. Room service is pretty reasonable, nothing too expensive for a 4/5 star hotel and pretty quick. $6 for chips, $15 for sandwich and chips...trook about 10mins. Hotel provides free parking so that was great, but the counter staff were just average. They gave me my room key and made me sign for the room, but other than that, nothing over the top, considering I told them it was my anniversary weekend. Hotel is clean and perfectly comfy. I would stay there again.
Personally, I find some of the reviews here a little harsh. I read them before my stay at the GCI and was really expecting the worst and it never happened.
The hotel is okay, nothing is horrendous. The staff were polite and pleasant but nothing more.
The hotel itself was clean if a little dated. It opened in 1987 so as you can imagine tastes and fashions change. The rooms have been tastefully refurbished to bring them up to date, however, surprisingly the bathroom haven't been, and that would be my main comment. The bathrooms need to be gutted and start again. They were functional and clean but very dated and quite tatty, but for a beach hotel, it really didn't matter very much.
The breakfast at the hotel was okay, enough to chose from and we ate there every day without a problem.
We had an ocean view room on the 18th floor which was spectacular and really couldn't complain about strongly about anything but it could be improved upon.
The worst hotel we ever stayed in!
My wife and I just got back from the Gold Coast and it was the worst holiday we ever had and I must thank whole heartedly, Gold Coast International for conrtibuting to that! I really don't know how or where to start but I list down. Please take this as a warning that unless you want to have your holiday spoiled do not try to stay there.
Every single person working there has an " indifferent" attitude. I asked for a non smoking room during reservation and still ended up with one, that still had a cig butts in it! The breakfast service is so bad that my wife has to go pick up her own coffee as the staff was busy "marking attendance" at the entrance and the other busy walking in and out of the kitchen , looking busy. The porters were a rude bunch and simply looked annoyed when you ask for directions. The food at the coffee shop was bad, I had a piece of steak that tasted like rubber and they cannot understand the meaning of medium rare.Dont every stay there! It is not a 5 star hotel not even a 4 not even a 3 star. I have stayed in better 3 stars! Its one hotel that really has no class and it seemed like everyone in there is demoralised and really cannot be bothered with service. I heard its because they are up for sale and the staff are not too happy with it. Probably people without travel experience and has never stayed in a true 5 star hotel in Asia will be satisfied with this hotel. What a spoiled holiday thanks to this over-rated, bad service, bad attitude, small pool hotel. Don;t say I never warned you!
This is not 5 star- get real!
Reading some of the comments almost made me puke, especially the fella who commented that he has stayed in many 5-star rated hotels. You obviously work for the hotel or you have never stayed in a 5 star or even 4 star! You gotta to be kidding me , this hotel is the worst hotel, any star I have ever stayed in. The staff cannot multi-task, the service at the coffee shop stinks, they really cannot be bothered...at all!Things in the rooms don't work, service at the from desk is always abrupt (at least they are consistant?), the poolside is not a poolside. I absolutely wasted my money and time staying there and take this as a warning, never go there! Anyone who tells you the service is good is lying or they have no idea what service is or they work for the hotel!
Mistake after mistake....
Stayed here for a conference last week..problems at front of house from word go. I wasn't on the booking but my travelling companion was...only one bed in room had to sleep on rollaway BUT they did upgrade the room. Room service kept diverting phones to on hold...finally had to call front desk from my mobile to get them to ring US...We then changed rooms the next day and they gave us a double room NOT twin share and then only had us booked one night not two. Staff were abrupt and I often had to explain myself several times.
Everything here is focused on the Japanese market, that is fine, but they can't seem to cope with bigger groups or raise a smile...I won't be recommending this place with so many other excellent hotels in the area...
Feeling Welcome at the Gold Coast International
My husband and I stayed at the Gold Coast International for 6 nights. We found our room so comfortable....clean and plenty of room. Watch out for the full mini bar!! We hadn't originally asked for an ocean view room but that was all they had available so we took it anyway. They put us on the 22nd floor for the inconvenience! The view was awesome and as a result I can totally recommend the ocean view rooms! The staff at reception were so friendly and quick, even when it was busy they came from all over the place to help you out. It was great to pay and book for tours at their front desk as well as get picked up for tours from the lobby. We had several yummy meals from their 2 restaurants as well as room service which was really quick. It was an easy walk to other restaurants, the beach, mini golf, shops, ripleys and the night markets. I would definitely go there again and found the price of $140 per night very reasonable.
Fantastic Hotel and good value for money
Although I stayed at this hotel a few years ago I thought it was worth writing a review as there are only 2 others on this site.
It was ideally located for the Champ Car race event which were we there for... just a 10 minute walk to the paddock, located inside the race precinct, and close to town too. Our room did not have a sea view but it did not matter. The rooms were spacious, with balcony and well maintained and up to 5 star standard. The bar was fantastic serving the best Strawberry Daiquiri's on earth! We found the hotel staff to be most helpful and friendly. The restaurant staff serving breakfast were fantastic and the service very personal (we got complimentary breakfast on our last day of 5 staying there)! I would not consider staying anywhere else for the Champ Car race should I go again. Incredible value for money and the fact the teams used to use it speaks volumes!
What struck me about this hotel was the service... Having stayed in a number of 5 star hotels over the years, I know that this can make all the difference.
Easy Check in and Check out, friendly staff at the buffet breakfast and japanese resaurant, had a great 3 night stay.
Hotel itself, is what you would expect of this standard.
TripAdvisor Reviews QT Gold Coast Surfers Paradise
Travel Blogs from Surfers Paradise
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