Glenstone Lodge

504 Historic Nature Trail, Gatlinburg, Tennessee, 37738, United States | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 3 star hotel, located on 504 Historic Nature Trail, Gatlinburg, is near Ober Gatlinburg Ski Resort & Amusement Park, Smoky Mountain Brewery, Star Cars Museum, and Amazing Mirror Maze.
Map this hotel

Amenities

       

    TravelPod Member ReviewsGlenstone Lodge Gatlinburg

    Reviewed by chwalik

    Great Pool, Average Rooms

    Reviewed Jun 24, 2013
    by (2 reviews) , United States Flag of United States

    The pool was amazing with a stone waterfall, a shallow pool, deep pool, and hot tub all connected. We even saw some cute girls.

    The rooms were average. They we a bit musty and dark. Not very many power outlets. The bathroom was small and had no door lock.

    Overall, the stay was worth the $49 a night rate. The only negative was that the woman at the front desk was not very customer-friendly.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by jencape

    An older resort

    Reviewed Oct 25, 2012
    by (5 reviews) , United States Flag of United States

    There have got to be better places to stay - the room was definitely dated, refrigerator didn't stay cool enough, no wi-fi...wouldn't look to stay here again unless I was desperate for a place to stay. Only redeeming quality my family found was the large indoor pool (they loved that it was 9-ft., with neat rock decorations).

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Glenstone Lodge Gatlinburg

    Away from home

    from

    a few months ago we spent five days at the glenstonelodge, we found it to be a very nice place to stay. we expect to return in the near furture.

    Didnt get what promised

    from

    Before staying at this hotel, I read through all these comments. Being in the hotel business, i know that sometimes only the negative aspects are pointed out on these sites. Reading through all these comments, i called to book three rooms for three nights, and aware of a former complaint of not having the aircondition on upon entering the room, I asked that they made sure that the air was to be on before our arrival.

    I made her promise this before i booked these rooms. THE AIRCONDITION WAS NOT ON, and it was extremely hot due to the unusual temperatures of 95 degrees and the sun blaring into the rooms. The hotel was a nice hotel with large rooms, but it lacked service. You could also tell that the owner or management group were cheap with their money. It didnt have conditioner, hairdryers, a phone beside the bed, irons, ironing boards, and the toilet paper was so bad that it felt as if you were wiping with sandpaper. The hotel has alot of potential. Also, a petty gripe, but there were no do not disturb signs on the doors. I asked for one to make sure i wouldnt be disturbed in the morning, and they claimed that they didnt have one. That the management has made a rule that all rooms are to be checked daily. Maybe a good practice; however, to ones that have hours with children that they dont want to be disturbed - isnt a great thing. Oh.. caution.... The elevator closed on my hand - when i was holding it for my parents. I had to pull my hand out. Be careful with your children. A nice place but needs some small improvements to better the hotel. Also, the price wasnt bad at $139.00 a night for the suite.

    Nice at the Glenstone

    from

    We arrive at 1:00 A.M. The carpet was nasty, sticky to walk on. There was a dirty towel behind the door and used kleenex under the soap dish.

    Don't think the room was cleaned at all. We went to the desk and they apologized for the inconvenience and put us in a new room. Nice room no problems, room was clean and quiet, maid service was good. Front desk was very helpful with area information. Only thing I would have changed would have been larger bath room. This is a older hotel but still in good condition. They need to turn the air up in the hotel lobbys and halls they were never cool while we were there. Room air was great no problems with it. All in all we enjoyed our stay.

    Excellent Hotel

    from

    We have stayed at this hotel four years in a row, and it keeps us coming back. Clean rooms and buildings, very close to downtown, large indoor/outdoor pools.

    The hotel is excellent in every way, and has reasonable rates. I would recomend it to anyone coming to the Smokies, or people that come every year.

    Unfortunately, not what we expected

    from

    My husband and I recently stayed at the Glenstone Lodge through the week of July 4th 2003 and were quite disappointed with what we found as opposed to what the website had to publish. We had reserved a non-smoking room ahead of time and had to change rooms 3 times since each room had very noticeable smoke smell as well as having ash trays in each room. None of these rooms had the "non-smoking" logo on the door as all the other rooms had. I noticed that in each room, the lampshades were tilted and several light bulbs were burnt out, you had to plug in the lamps and the first room even had several dead wasps in front of the windows. We finally settled with the 3rd choice since the smell wasn't as bad. The help at the front desk insisted that each of these rooms were designated as non-smoking rooms, but we will definitely beg to differ. I will note that each room was on the front of the hotel with a private balcony overlooking the street and part of the town, since this is what we requested. On a separate website, it stated that the type of room that we paid extra for would provide an iron, ironing board, refrigerator, & hairdryer. None of these items were provided and we even had to call down to get washcloths; a hairdryer was provided upon request. The bathroom was small and had no vent and there was no extra counter space located outside the bathroom for personal use. I'm sure that with the week of July 4th it was very busy for all the housekeeping work, and will try to keep this in consideration, but unfortunately we will not choose this hotel again.

    The only redeeming qualities to our visit were the excellent breakfast buffet at the Patio restaurant and the unique indoor pool. It truly was a shame with the facilities being what they were that the room accomodations were not as well kept and modernized. The hotel was located about 4-5 blocks up from the main downtown road and was a little hike going back to the hotel if you don't choose the trolley. We ended up staying our final night (since leaving sooner would had cost us and no other rooms in Gatlinburg were availblable) in Gatlinburg down at the Rodeway hotel at the opposite end of town and truly enjoyed that more at a better price - view, bathroom vent, hairdryer, microwave, towels, iron & ironing board also provided in the only room left -and it wasnt a deluxe!

    Family Tradition

    from

    My husbands family has stayed at Glenstone Lodge several times over the years, and we have begun staying there as well on our trips to Gatlinburg. I love the quick walk to the shops and food. Great location, excellent pool!

    Wished I would have stayed home!

    from

    My first impression of the lobby was good, until I stepped inside. It was mid June, outside temperature that day was 88, inside the hotel lobby it was about 90. We were given a room on the top level 5th floor which as we went higher and higher in the elevator I know the temp had to be in the 100's. We couldn't wait to get in the room. No releif there, the hotel policy is that no air conditioners are turned on in the room until they are occupied. So, it only took 2 days to cool it off to where we could shower and not be sweating before we dried off. I hated the thought of turning on my hair dryer. If that wasn't an indication of how are stay was going to go, we incountered many more frustrations. We had fuzzy cable TV, no window to open and enjoy the mountain air, no balcony, no mountain view-just of another hotel roof. The room was dark, the towels were like sandpaper, and the bathroom was so small that you had to move next to the toilet to shut the door to enter the shower. And the shower, oh! I was scalded by the hot water that kept blasting out of the outdated plumbing. Even when I turned the water to "cool" I kept getting blasted with scalding water. It was terrible. We tried to talk to staff but not many could speak english. I think Mr. Foley needs to dust off his wallet and spend a few bucks to update the plumbing and turn the air on in the building. But, it will not matter to me because I will never stay there again and make sure to let all my family and friends know of my bad experience.

    Overall solid

    from

    Rooms were clean. Slightly dated. Breakfast was excellent. Pool ok. Staff friendly. Priced right. Overall very nice experience. 2 blocks from the main road so great location. Would rate the hotel as a 3 star hotel. Would stay there again. Sister hotel across the street(forgot the name) was very good also.

    Compliments where due

    from

    Very smart entrance - impressive. Staff very friendly and extremely helpful. Rooms more than adequate, clean and comfortable. Swimming pool an experience. Would stay here again. (On the Lodge's web-wite - loved Bouba and the music)

    Fantastic

    from

    our stay at the glenstone lodge was one that will always be remembered. the room was great, the food was fantastic, the scenery was magnificent, and the fourth of july celebration made it even more special. what a wonderful time we all had. thanks a million

    TripAdvisor Reviews Glenstone Lodge Gatlinburg

    3.00 of 5 stars Good
     

    Travel Blogs from Gatlinburg

    Smokin' Smokys

    A travel blog entry by tampagrampa on Sep 05, 2014

    10 photos

    ... say it is just right. There is a diverse amount of plants and animals. 95% of the mountains are covered by 5 different types of forest. Along with babbling brooks and waterfalls it all comes together as one beautiful park. My luck ran out a little here since fog and low clouds denied me some views but I will return to see the leaves change ...

    Jack Daniels...I Think He May Be Kin

    A travel blog entry by budbarbonthego on Aug 31, 2014

    10 photos

    ... style welcome center. The grounds were impeccably tended with large JD barrels making pretty trashcans. We registered for a tour and had a few minutes to browse the displays before meeting with Ron, our tour guide. Ron was about 6'5", wore bib overalls and a baseball cap, had a white mustache to rival my husband's, and spoke in a beautiful, baritone southern drawl. I could have listened to him talk all day. Ron was ...

    If you go down to the woods today...

    A travel blog entry by kerryl85 on Aug 15, 2014

    4 photos

    ... Nothing we couldn't handle, don't touch anything with the do not touch sticker on, press the release key if you needed to step out, go to the bathroom etc (they can't actually lock you in legally- so ok, I may not die here!). After the pep talk, we were escorted downstairs with the guy who would be managing our game and room. He told us to use the walkie talkies if we wanted clues, but warned us that the game was going to be tough with only 2 of ...

    Goodbye Smokies

    A travel blog entry by mckee712 on Aug 14, 2014

    3 photos

    ... a perfect day! Couldn't ask for better weather. When I first came to Tennessee in 1971 we did the very touristy thing and had our picture taken in front of the national park sign. Since it was probably my last time to be there I did the very touristy thing and had my picture taken ...

    White water rafting

    A travel blog entry by missyrodri on Aug 07, 2014

    2 photos

    This was so fun and without a guide I don't think we would of made it! Lol We loved our guide and she adored Sammy and promised nothing would happen to us. She is a mother of 2 boys and earning extra $$ to go see her son in St. John's where he recently moved to. We did crazy tricks in the boat ...