Glen Cove Mansion and Conference Center
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How has this hotel rated in the past?
Historical Traveler Reviews Glen Cove Mansion and Conference Center
Incomparable setting with doting staff
For the third year in a row I chose this hotel to be the setting of my family's pre-Christmas get-together. On the first night we were 7 adults & 10 kids. On the second, we were 12 adults and 12 kids. The rooms aren't glamorous but they are clean, spacious and warm. Best of all, the common areas are great for the kids. The Overlook room with its numerous sofas and ottomans is fabulous for sitting around and chatting. The piano is a definite plus. The sports area is excellent. The kids love the indoor pool. We love the ping pong and raquetball. A couple of us even used the treadmill. There's a bowling alley everyone loves... but could definitely be a bit modernized.
My only complaint was the tremendous surprise I received with the whopping breakfast bill. The two previous years we went it had been included. Breakfast is no longer included in the room fee. Each adult cost me $20 and each child, $9. Ouch. Expensive, but extraordinary. Even the kids ate in abundance.
The staff in these three years has been doting to all of us in the group. By staff I mean not only those in reception, but the truly kid-friendly people working in the sports room, the cleaning ladies and even the electrician who came immediately to repair a fused lightbulb.
The pub upstairs is a slightly different story. The service is generally too slow for my liking(too much work for too few people?)and this year they weren't particularly thrilled with our numerous group.
Overall, we love going to the Harrison and this coming December we'll be back.
Nice Hotel... too bad the staff is rude
My Husband and I have stayed at the Harrison Manor House for the past 4 New Years Eves. Previously, we have had great times there and we loved it enough to return four years in a row. The hotel is beautiful, and the rooms are big and clean. However, this year we noticed a major decline in the attitudes of the staff members (which I have noticed a few other reviewers have commented on as well), and we had a few other glitches also.
We checked in on New Year's Eve. Check in was fine. We were offered to spend an additional $20 on a big buffet breakfast the next morning, which we accepted. We were given a nice big, clean room with a King sized bed. It was cold in the room, so we turned on the 100 year old heater, and it made some terrible loud screeching noise right before it completely died. We called the front desk, and they assured us that they would have somebody over to check it out "immediately". Well, about an hour later, nobody came, so we went to the front desk and requested a new room. When we got to the new room, it had 2 small kiddie beds, and a terrible stench that they tried to cover up with some air freshener. Also, there was no remote control for the tv. The heat worked, but that was about all that was working for us. So much for a romantic New Years Eve, with my Husband sleeping in one bed and me in the other? I don't think so.... we requested our old heatless room back since they had no other king sized beds available. They were happy to give it to us, and again, no offer to send someone to fix the heat.
After a night of trying to sleep in the freezing cold room, we went to breakfast. The rude maitr'de at the door did not see our names on the list of having pre-paid for breakfast. We told him we paid already, and he said to go in and have breakfast, and he would check with the front desk to see if we paid. Well, when we checked out, we found out that they charged us twice for breakfast. When we disputed the charge, they tried to tell me that the first charge was for breakfast the day before. I told them that was impossible since we had checked in at 4 PM the day before. Luckily, the moron who checked me in the day before was still there, and I told her to handle the situation since I was getting nowhere with the other moron. She said it was her fault that they charged me for the breakfast on the wrong day. Finally, it was fixed and we could get the heck out of there, but not before they made me feel like a criminal for trying to steal a $20 breakfast.
On a good note, the hotel itself is beautiful. The grounds are gorgeous and well kept. The facilities are great - we love the indoor heated pool and hot tub. It's just frustrating dealing with rude people when you are spending good money to stay there. We are a little turned off now and will probably look for a new place to celebrate next year.
Overall this hotel is pretty nice but our one night stay was marred by weddings. When we checked in, a wedding was just getting started with several wedding guests checking in. It took us about ten minutes to check in. After check in, I went straight to the outdoor pool but it was closed for wedding pictures. It did look very nice though, but so is the indoor pool which I used instead. The locker room with steam and sauna was nice but the workout room was musty and equipment was old. The next morning we awoke to noise in the connecting room which became the staging ground for the next wedding. Breakfast that moring was held in an ugly confrence room with fluorescent lighting instead of the pretty main dining room because, you guessed it, the room was being set up for the wedding. Anyway, like I said, the hotel isn't that bad. The room was good size, had a nice meadow view, and the bathroom was pretty good. Don't be fooled by the beautiful mansion - rooms are in adjacent modern low rise brick buildings. This place is basically "Marriott-style" in a nice setting.
Harrison Conference Center is Gold Coast Charm
I was shocked to read the review about terrible staff at the Harrison Conference Center. I have had a completly different experience. My family and I have used the hotel on multiple occasions and found it excellent. We have put many many people up in this hotel and always found the staff caring and accomodating. The place is elegant and has a late night lounge that is full of games, jute box, meals, tables for quiet talking and wonderful sharing. The grounds are beautiful and the gardens full of magical memories of shared walks. The old fashioned bowling alley that is private and discreet served as a unique treasure of desperately needed laughter.The generals and military personnel who stayed at the hotel at our recomendation raved about the Harrison conference center. I am grateful for the caring and unique beauty of this old hotel. It provided a sanctuary for our loved ones who were here to grieve a family tragedy. The peace and privacy of the area felt like a retreat to many of the guests. This facility provided a positive memory for many of our guests as well as ourselves. Going into the magnificent hall and dining areas could not have been replicated by any easily accesible typical hotel.. If I had one criticism for this unique former mansion it would be that the added rooms lack the old worl charm and were put on with a modern flair. Had the rooms continued to mimic the charm of the gold coast flavor of long Island those who were not used to the elegant charm would not mistake it for a holiday Inn. I suggest that the rude staff mentioned in the past review be reported to the higher ups for rudeness etc. and that the hotel be given a new chance. The harrison conference center is a very special place for those who can recognize the elegance and uniqueness and who are looking for something a little different. It is not for those who seek large, modern conviences. The world as far as we are concerned has too many of these hotels. We find it uniquely charming. It is my hope that the hotel will eventually redo the rooms to style it after a elegant replica of the former mansion allowing each room to feel like a step into a precious moment from the past. I feel that if this was done that the Harrison House would surely become a world famous hotel with the basics already there. It reminded us of the world greatest hotel covered feature from 2003. .
Great experience, best deal for the money
My husband surprised me with a trip for V-day to New York City and we stayed at Harrison House for 6d/5n. The Hotel was beautiful and well worth the money. We got the deal of $95 per night. The Business Center was excellent. We are from Florida (True Tourist Area) and had not experienced snow. Everyday as we departed the Hotel, when we would get ready to leave, the staff at Harrison had cleaned the snow off our rental car! This is above the call of duty especially considering how rude some of the people in the city were. The Mall was 11 miles away and it was 3 floors and plenty of shopping could be done. Yes, the hallways are long but the hotel is Old Style with many upgrades and a great display of excellence. We were honored to stay and even wanted to know the history behind the hotel! This hotel had great views of the outdoors (snow). Also as we drove to the hotel daily, it was actually nice to be able to get away from all the hustle/bustle in town. We are returning there in 3 weeks and I would not dare stay anywhere else!
We only stayed here for 1 night (Sat), but it was a nice little get away. Checking in and out was easy. The receptionist was helpful. Although the hallways seemed a bit maze-like, it wasn't hard to find your way around. Our room was very clean and spacious with a king size bed and a surprisingly large bathroom.
Our room rate included breakfast for two. They gave us a voucher to present upon entering the dining room. They allowed me to select what I wanted from the breakfast buffet and have a staff member help me bring it back to our room. There was a very good selection of breakfast items. We had omelets that were made to order.
The pool was alright, a decent size. The whirlpool was very relaxing.
What a delightful stay at the Harrison!!
We stumbled upon the Harrison House as we were trying to find a place to stay in Manhattan for our second anniversary in late December of 2004. We ended up paying $215 for two wonderful nights at the Harrison (taxes and everything included) through Hotels. That was hundreds of dollars cheaper than anything we could find in Manhattan. The train station is less than five minutes away, and the Long Island Rail Road was a great way to get to Penn Station in about an hour with only one easy transfer.
While at the Harrison, we thoroughly enjoyed the gorgeous lobby and impressive double staircase. The Christmas decorations were beautiful. The staff was extremely helpful, giving us good directions to several local spots. Our room was great, with a large bathroom and a comfortable king bed. We loved the indoor pool and hot tub about twenty feet down the hall from our room, and we didn't even use the racquetball courts, ping pong table, sauna, and steam room, all of which were free of charge. And the absolute highlight was the two bowling lanes in the basement, where the ball returns to you through an antique retrieval system and you keep score with pencil and paper. I felt like my last name was Rockefeller, bowling at my own personal bowling alley. What an incredibly unique and enjoyable experience!!
The Harrison House was a tremendous cost-effective find for these fans of NYC, and we relished the experience on Long Island as much as our time in Manhattan. I would recommend the Harrison to anyone!!
The place is pretty and there is plenty of parking, but those are the only good things I have to say. The staff was beyond rude and did not even pretend to be helpful. The person at reception angrily accused me of making two reservations and did not apologize when she discovered her mistake. The place is a maze and it is not easy finding your way to your room. Unfortunately, there was a power outage while I was there, and the staff would only help us find our rooms in the complete dark after we made a scene. The manager got quite nasty when I asked for a flashlight, and it just went downhill from there. I have stayed at many hotels, and do not recommend this one at all.
My boyfriend and I were looking for something close to home but where we could still have a getaway. We stayed the weekend at the Harrison House for our 4 year Anniversary and simple loved it. The pool and sauna are great, and the view from the sitting area is so neat. My favorite was the third floor of the house- its a pub, pool hall, and small eating area w/ a dance floor. I would recommend it to anyone. Its worth a trip from almost anywhere.
I (we) stayed at the Harrison for 4 days in july 03, the staff were excellent the food was above average the facilities were beyond reproach. The only problem we had was finding the center and that was my fault no one elses, it wasn't a real problem -just annoying & had nothing to do with the hotel. One word of caution do not use trav.
checks they do not accept them.