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How has this hotel rated in the past?
- Room service
- Business Services
- Wheelchair accessibility
- Free parking
- Pets allowed
Historical Traveler Reviews Gisborough Hall Guisborough
Overpriced and stuffy.
Booked through Laterooms. Got a deal price. Just as well as it's not worth paying full rate. Rooms and corridors ridiculously hot. It was a very hot day but no fans available from reception. No replacement TV remote batteries available. One of beers had run out - no more. Some items on breakfast menu not available. £2 credit card charge.
This hotel is in a beautiful setting and is a grand old house. But for a four star hotel and at these prices the service and attention to detail must be improved. Disappointing!
Lovely hotel, service slow but friendly
We stayed there over a weekend, arriving on Friday and leaving on Sunday. We'd been to the hotel 2 years ago in the winter, and we wanted to return to see if it had retained the charm it had then.
The hotel reception was clean, and we managed to check in with ease. We were booked into a standard room in the woodlands wing, which was spacious and clean on the surface, although we did find hairs in the bath, and on the bed cover. Our rate included dinner, bed & breakfast. The menu is limited to 7 or 8 dishes, but it does change daily, and everything we had was excellent.
There are only 2 things that let the hotel down and prevent an excellent rating:
1) The service was always slow (we were booked in for dinner at 7.15, we finally got shown to our table at 8.15); however, the staff are very friendly, and cannot do enough to help. The hotel did have weddings on both nights, but this didn't affect the warm, friendly atmosphere in the hotel.
2) The rooms don't have air conditioning; fine for most of the time in Britain, but when the temperature is in the high 70's for the 2 weeks of the year we have it like that, this makes the room very hot and stuffy. The hotel did have fans available on request, but they were actually heaters, so we had to have them on the non-heat setting, which didn't throw out much air. This seems to be common across most MacDonalds hotels.
Overall, it's a great place to stay, and in winter it's fabulous; beware of stopping there in high temperatures though!!
Very highly recommended
Fantastic hotel, lovely location. Superior rooms with lovely furnishings, a huge bathroom with seperate shower cubicle, Penhaligan toiletries and bathrobes. Fresh milk in the fridge for tea and coffee and a little decanter of sherry were all nice finishing touches.
The restaurant was excellent, the bar and lounge relaxing, and all the staff we encountered were polite and nothing was too much trouble.
The hotel is about 20 miles from Whitby, making it a good base for exploring the North Yorkshire Moors and Coast.
I would not hesitate to recommend this hotel and intend to visit again myself soon.
Very pretty setting, room large, clean and comfortable. Breakfast wonderful but dinner choice limited. Bar snacks large and tasty. Staff extremely helpful. Nothing to do there tho, pity no pool area etc. Poured with rain whole time we there soaked outside so ended up watching movies in room. Clientele seemed mainly older folks. Couldn't use conservatory either night as wedding/summer ball in progress.
Highly recommend, wonderful hotel
We have stayed here 4 times in the last 6 months and cannot fault it. The setting is marvellous with beautiful countryside all around. The staff go out of their way to be hospitable and the rooms are well decorated and fitted and immaculate. The breakfast and meals are of a high standard and generous. The hotel provides excellent value for money. We hope to visit it many more times.
Exceeded our expectations
Excellent weekend break which exceeded our expectations. Sometimes old country house hotels can be a bit "tired" and in need of a facelift. However at the other extreme, when taken over by a chain they can become too corporate and "samey". Neither was the case here, so we were delighted with Gisborough Hall. It is beautifully refurbished but still very friendly and homely with a personal touch. We felt very welcome and at home throughout our stay.
The staff were (without exception) very affable and genuinely seemed to want to please. That is unusual!
Our room was spacious and charming despite being in the new wing. Nice entrance lobby and large bathroom (double vanity unit and seperate shower cubicle - not one over the bath.
We also took our dog and expected to be given a second rate room because of it - you know, like a room where smoking is permitted, musty etc. That was not the case (thankfully). Couldn't fault it in any way.
A nice touch is that you can view your bill via your tv set in the room using the remote control. That is very useful to keep tabs on extras ordered at dinner etc.
We used the beauty salon - they do treatments for men too. Don't leave it to chance though because they do get very booked up. We were lucky to get our appointments and we yet booked nearly 2 weeks in advance.
I looked at the other reviews before we went. We didn't think the drinks were any more expensive than you would expect to pay in a restaurant or hotel. As for the breakfast, that was relaxed and more than plentiful. I could not manage lunch on either day, knowing we had dinner to make room for later. Anyone who knows me knows that means I pigged out at breakfast! In addition to full Scottish breakfast (as well as other cooked options) there was a wide fruit, cereal and cheese/cold meat selection as well as croissants/pastries etc. Something for everyone and more!
We will definitely be back! Fully recommended. We went on an offer break - and as such was great value for money (2 nights' dinner bed and breakfast).
Not Very Child Friendly
I went to this hotel for a weekend break in February 2006 for my birthday. Be warned, this hotel has a restaurant which is not child friendly. Our daughter is nearly 8 and I felt like we were aliens in the hotel. On arrival we were told we had to eat at 6.30pm - when the restaurant opened. I complained and was told these were the rules. This should have been explained when we booked. It completely spoiled my birthday. I do not like being dictated to when I am the paying client. Also, room was not particularly clean, dust everywhere. We were there the same weekend as a wedding and there were empty bottles and vomit in the grounds. I complained in writing and have not received the courtesy of a response. Wouldn't go again.
Fantastic staff and a lovely atmosphere make a stay at this hotel a real pleasure.
Wonderful first class luxury period hotel - fabulous rooms all individually decorated with fine features and in excellent condition - wonderful food in the restaurant for dinner and breakfast - top quality ingredients - nicest breakfast I have ever had away from home - this is a luxury hotel with the best possible service from friendly professional welcoming staff - it is a delight to stay at this hotel whenever I am in the area - I fully recommend a stay at Gisborough Hall for pleasure or business - it is beautiful!!
TripAdvisor Reviews Gisborough Hall Guisborough
Travel Blogs from Guisborough
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