How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
- Fitness/Health center
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TravelPod Member ReviewsGeorgetown Suites Washington DC
Very convenient location close to the water and Georgtowns shopping street.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Georgetown Suites Washington DC
Great experience, worth the trip
After weeks of searching the internet for a hotel in the DC area and finally booking Georgetown Suites by calling directly and making sure that we were booked in the 30th street location (thanks to your reviews for that tip) we were pleasantly surprised and happy with the room. The size was perfect for myself, husband and two children. We enjoyed having two separate rooms and the full size kitchen worked well.
The rooms were reasonably clean for a hotel, but could use some updating. Carpets were dirty as well as the kitchen cabinets. Breakfast was great. Very large selection of good quality foods.
One downfall. We overlooked 29th street (Four Seasons Hotel) and their deliveries began at 5:00am and the windows are paper thin. (even on the 5th floor) We could hear everything from the trucks to people shouting.
Overall we had a very good experience at Georgetown Suites and would stay there again.
Buyer Beware if you book this hotel on the internet. Upon arrival at the 30th street Georgetown Suites, the attendant tried to shuffle us off to their 29t street facility, the Harbor Suites. Our reservation specifically indicated the 30th Street location. After expressing my consternation, the clerk booked us a room at the Georgetown Suites. Be careful....I think this is a pattern since several other individuals have expressed a similar reservation problem.
All fitness enthusiasts also note that the advertised "state of the art" fitness facility on the premises is a complete disaster. The machines are very old, limited (one treadmill) and outdated, and you have to walk through the parking garage to get to this underground dingy facility.
Also a very noisy HVAC system.
Otherwise, the Georgetown Suites are a pretty good deal. Excellent location, nice size rooms, and the continental buffet breakfast was outstanding.
Jolly Pleasant Hotel
Given that we travelled to D.C. in February with a fractious 2 year old it came a pleasant surprise that we had such an enjoyable trip; in no small measure due to this excellent hotel.
We were greeted warmly upon arrival and given the ubiquitous cookie, which our son devoured with gusto, and then shown to our suite which was as the brochure said, HUGE!
The kitchen provides you with everything that you need on vacation, the living / dining area would have been ample for a larger party than ours (although the TV picture quality was truly shocking!) and the bedroom and bathroom were excellent.
Given that we paid £55 (c$85) a night for the room via Expedia I can honestly say that we received exceptional value - although I believe that the normal rate is somewhat higher.
In terms of location, you are less than 5 minutes walk from both Georgetown and Foggy Bottom / GWU Metro, so getting around is very easy.
All in all .... stay here, it's GREAT!
Great Location - Average Accomodations
Location, Location, Location. A great location if you want to be close to the Georgetown (e.g., busy bars, yummy restaurants, anywhere USA shopping, etc). Convenience to downtown tourist spots (Smithsonians, monuments, etc) is just okay; Bus stops are close, but the metro is about a 10 minute walk - or there is a bus-to-metro connection for $1/each way.
There is nothing wrong with the room, but I wouldn't say it was anything above average. Our shower door needed to have a wheel replaced. The kitchen was nice to have, but it was not well stocked. There were just a few pots & pans, place settings for four, limited tools (no knives, shredders, etc.). Gourmet cooking would be a challenge! The breakfast provided was pretty good. They have the usual pastries, muffins, bagels, breads, milk, coffee, tea and juice; but there was also hot chocolate, cereal, yogurt, waffles, fruit (apples, oranges, etc).
The room rate is reasonable for the value received. We stayed at the one on 30th street.
We were pre-informed of the fee for not returning the garage key (which is now $100).
Stayed only night but wouldn't have minded an extended stay at this excellent place. Had a studio suite with well-equipped kitchenette and a dinner table nicely set for four. Very impressive, but to no use of course, for who would want to make their own meals with all the good Georgetown restaurants within minutes on foot? Large sitting area with a really good sofa and 75 channels, I think, on TV, a large and spotlessly clean bathroom, very good bed - slept like a log, and, included in the room price, a nice continental breakfast.
Georgetown Suites was great
We stayed for 3 nights in early June and were very impressed with Georgetown Suites. The suite was very nicely appointed and had everything we could ask for, dishwasher,full size fridge with ice maker, micro wave. Although not close to a metro stop the Georgetown shuttle comes by every 10 minutes and will take you to Dupont Circle or Foggy Bottom metro stops so you can use the subway system to get around town if you're traveling with out a car. The free continental breakfast was really great with a wide selection of almost everything you could ask for. They don't have a restaurant in house but you are only a few feet away from all the great places to eat along M street and only down the block is Georgtown Harbor with many more restaurants. The staff was very friendly and helpful with anything we needed. In fact they just sent us a letter thanking us for staying with them and offering us a free upgrade if we would care to stay with them again. So we're going back for another long weekend and have already made our reservations. For our money we loved the Georgetown Suites
Good Deal Gone Bad
We often travel to DC and usually stay in the Georgetown or Foggy Bottom area. Found a decent rate for the hotel on line and paid in advance (about $100 per night). When we checked in at the address provided we were told that our room was actually to be in their other building around the corner (glad we didn't unpack the car first). Around the corner by car takes about 15 minutes in G'town by the way. We did find the building and the rate and room were confirmed (paid in advance through Expedia). Parking was an additional $18 per day with unlimited access to the car. Well the parking lot was just around the corner and we were issued an electronic keycard.
The room was actually quite large and the amenities ok for our weekend stay. When we checked out on Monday the bill contained no suprises. The problem came when I received my credit card statement. There was a charge for $55.00 that took two days for them to explain to me. Seems that I was charged for not returning the garage pass even though we were never told to do so (like the electronic room keys, we just discarded them when done). What is incredible is that no one ever told us that the card needed to be returned. When calling the office to ask about it, they mentioned that there was a receptacle for the cards in the garage (could be but I never saw it and was not told to look for it).
This could have been a very positive review
Stay at the Holiday Inn instead..
Not as expected. Dirty rooms, dirty in general. Maid never came in once in 3 days. Had to try 3 different rooms before one was actually suitable. Staff was friendly. Don't bother staying here...there are plenty other big name hotels in the area.
Best deal ever!
Have just returned from a great break at the Georgetown Suites in Washington DC. Having trawled round the net for a decent place to stay at a reasonable price, I finally found the Georgetown Suites - on this particular site they were offering a 25% discount, which brought this normally unaffordable place (for me, anyway) into my price range. I booked a studio suite (they also have one- and two-bedroomed suites) at their 30th Street location and, given the discount price, wasn't sure what to expect. On checking in I couldn't quite believe my eyes! The suite was bigger than most homes I've had - huge bathroom, full kitchen separate from the rest of the suite, a small living area with sofa, and the biggest bed I think I've ever seen! A further bonus was that the room had a small terrace attached. And the complimentary continental breakfast certainly sets you up for the day! The location was quiet, in the very picturesque Georgetown, and around 10 minutes by bus from the centre of town or 10 minutes walk to the nearest metro station (which is a great way to get around - very clean and non-threatening, even to subway cowards like me!). Would definitely recommend this place to anyone!
My husband and I had a reservation for January 2-3, 2004 and had chosen Georgetown Suites which had been recommended in the Washington Post as a place to celebrate my birthday that weekend. However, due to a medical condition which developed over the Christmas holidays (very painful shingles on my back and side), and after talking with my physician, I called prior to 12 Noon on 2 January and cancelled our reservations.
When I called on 2 January, the young lady I spoke with assured me that I would not be charged for the reservation since their cancellation policy, which I had verified when I had originally made the reservation in December, was "no penalty if cancelled prior to Noon."
Today (15 Jan 2004) I received my credit card bill and discovered that I had, in fact, been charged $113.36. When I called back to Georgetown Suites, I spoke with Herb who informed me that the cancellation policy stated 24 hours notice. However, Kathy, my original reservationist stated Noon, day of reservation cancellation policy. Herb was completely unhelpful and did not want to do anything and simply pushed me off to the Reservation Manager, David, who had conveniently left for the day. He told me to call back the next day, that David would be in between 9:00 am and 5:30 pm (I guess he left early today since it was 5:20 pm when I called).
Can I just say that Georgetown Suites leaves a lot to be desired in the area of customer service. Having been a Customer Service manager for a large nationwide company, I guess perhaps I have a different belief system and always tried to help my customers and reach a win-win solution. In this case $113.36 is a monetarily neglible amount. In the overall scheme, however, I can tell you that Georgetown Suites is the loser. The management team at Georgetown Suites really should pay closer attention to their customers .... both new as well as returning customers ... and make sure that their employees are reading off of the same page.
Will I ever stay at Georgetown Suites in the future? No. Will I ever recommend Georgetown Suites to any of our many friends and associates from around the world? No. Will I tell others of my experience with Georgetown Suites? You bet I will ... just as I am here.
What did I expect from Georgetown Suites? I asked for a refund based on a medical reason. I wasn't trying to stiff Georgetown Suites. Believe me, I would much rather have been in Washington, DC celebrating my birthday rather than being at home in bed on pain medication all weeekend.
There are a lot of wonderful hotels in Washington, DC, however, Georgetown Suites is not one of them. It's a sad commentary.
TripAdvisor Reviews Georgetown Suites Washington DC
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