Geiser Grand Hotel
How has this hotel rated in the past?
Historical Traveler Reviews Geiser Grand Hotel Baker City
Worth a visit
The price was a little spendy considering it's eastern Oregon, where "sparse" and "desolate" are the norm. But if you pass through Baker City, it's the obvious place to stay - at least once.
The place has gone through an extensive renovation, but it still retains many quirky elements characteristic of an old hotel. Had breakfast downstairs in their "dining room" which feels more like just the main entry room to the hotel. Service was slow, food left something to be desired. Was very glad we went to the Brewery down the block for dinner the night before.
Our second floor room was ENORMOUS, if not in square footage but in cubic footage. The 15 ft ceilings made the basic room seem like a suite. Two queen beds with homey linens. No fan in the bathroom, but the bathrobes are a nice touch. The bar noise from the first floor seeped up to our room until about midnight. They should have spent more money on sound-dampening as bar noise and the noise from the guests above us was a bit annoying.
Nifty historical information in the basement. Even if you don't stay here, a quick walk-thru should be on your agenda.
The Geiser could be a little 'grander'
The building was gorgeous, the food excellent, the dining staff service superb. The room was very cute and roomy. I had the basic room. Large bath, plenty of room to move around. No on site exercise facilities, but as a hotel guest you can go to the Y 1/2 block away and work out.
I understand the hotel may have some ghosts -- mostly seen on the third floor. I was on the second floor so I didn't have any of those issues, but I recall having to look at the foot of my bed once or twice to make sure. I think I've watched one too many episodes of Haunted Hotels on the Travel Channel. LOL.
1. Supposedly completely remodeled less than 10 years ago. But, the inside of one of the lampshades was tore in several places. The bathtub faucet was loose from the tub. There was cracked plaster on one of the walls. The worst was a constant noise from running water at one corner of the room. I asked, was told it was probably from the boiler/hot water system. Once I turned on the AC I didn't hear it at all and slept well.
2. Parking is behind the hotel and across a street. I didn't see any bell staff. If hauling luggage around the block is an issue for you -- that's something to think about.
Parlour Suite Was Grand
Our family booked two rooms for two nights. The "basic" room with two queens for the three teenagers was spacious, beautiful and a good value. The "Corner Suite" for the parents, however, was a disappointment. Although priced at $35 more than the basic room, the "suite" was much smaller than the kids' room and had no separate sitting area from the sleeping area -- it wasn't really a suite. Moreover, there were noticeable stains on the upholstery and torn wallpaper on the walls. The front desk staff courteously and promptly responded to our request for another room. We were given the "parlour suite" for the same price as the corner suite. This room was very large and well appointed -- a huge improvement!! It had a king sized bed and a separate curtained area for sitting, complete with windows, a sofa bed, wing chairs, table and tv amoire. All in all, our two days and nights at this hotel were enjoyable. Room service was prompt and our other requests from the staff were all handled professionally and satisfactorily.
What a nice surprise!
We spent one night last week at this grand old hotel. We had a corner room on the third floor. The bed and bedroom were beautiful, the bathroom very large. The food in the restaurant was terrific. We had a wonderful waitress for our dinner meal. Her name was Sarah and her good service and friendly smile made for a memorable evening. The town of Baker City has a lot of closed store fronts and not that much to do, however we visited just to stay in the hotel and it did exceed our expectations.
Pet Friendly (and Ghost-Friendly too?)
My husband and I and two Shelties stayed in this fabulous hotel. Our room was huge and well appointed. Room service was prompt and the food was still hot (even though we were on the top floor of the hotel). The front desk staff kept dog biscuits behind the counter so every time we walked through the lobby, our dogs were quick to approach the front desk and sit pretty for a treat. History claims the place is haunted. We didn't feel any spirits but if they are there, we know why they'd take up residence at this hotel. It is one of the nicest (and best hotels for the money) on the West Coast and we'd gladly stay there and eat there again. The chicken dishes are highly recommended, and the breakfasts (no matter what we ordered) were fabulous.
A unique and fun place!
We've stayed here twice and will return next year, when we go back for the Baker City Bronc Bust (a great little rodeo!) and Mining and Jubilee Days (wonderful live music in the streets, a grand parade!). We booked a suite--well worth the extra money--and enjoyed fabulous, friendly front-desk service, excellent room service (orders delivered within 10 mins. even when bar and restaurant were packed), and a very comfortable bed. Our only complaint is the noise, which is unavoidable since the parlor/restaurant is right in the middle of the open area downstairs, where much reveling was taking place. We arrived during several class reunions, and felt like a part of them at times! However, the answer is simple: ear plugs. It's worth using them to be able to stay in such a fun, unique place.
Plan to luxuriate in the thick terry robes. Be sure to take a walk around the town. We saw people saddling up horses for the parade right outside their front doors! Baker City is a fun experience, and the Geiser Grand should be part of it. You can always stay at a boring chain hotel in another town.
Grand only in name
We made a reservation at the much-advertised Geiser Grand for an overnight stay. Upon arrival, (not when we made the reservation 2 days before) we were informed that a wedding party was planned, but as our room was on the third floor and away from the party, noise would be minimal. This was a lie. We were repeatedly awakened by loud music, P.A. announcements, and even people running around on the roof over our heads. This wonderful hotel has been spoiled by poor management. Or as my wife said, they forgot about the Grand part of their name. This hotel needs to decide whether they are in the party business or the hotel business.
A historic jewel
I discovered the Geiser Grand Hotel by accident online while searching for a place to stay on the way to Boise last Fourth of July. I booked the Parlour Suite. And no, as other reviewers have pointed out, you shouldn't expect major hotel chain service, but staying in the historic (built around 1880), restored building is worth the sacrifice. We didn't know it before we arrived, but the hotel is reportedly haunted.
Whether or not you believe in ghosts, the place certainly has atmosphere. The dining room (and the main lobby) has an amazing stained glass ceiling that is worth seeing whether or not you are staying there. And the restaurant service and food was excellent. The rooms all have high ceilings and crystal chandeliers. Although we didn't see any of the resident ghosts, we did enjoy our stay and will definitely return to the Geiser.
Terrible Service at Front Desk, Not Family-Friendly
We made plans to stay here on our family vacation in 2002, after reading rave reviews of the place. We have two small children, and one required a crib. We noted this on our online reservation, which was subsequently confirmed. But when we arrived at the hotel after a hard day of driving for several hours, we were suddenly informed that the hotel did not have any cribs. That's right--NONE AT ALL, despite the fact that the online reservation system for the hotel listed cribs as an option. I was finally told this fact after waiting a considerable time in line because only one person was at the check-in desk (even though there were other employees lounging around doing nothing). The couple in front of us also apparently had some problem with their reservations, and it took a long time for their problem to be fixed.
The person at the desk was not the least bit apologetic for the mix-up, even though it was clearly the hotel's fault. He was rude and acted like he couldn't have cared less. We left and went to a nearby Best Western, which had far better service. We did later eat in the Grand Geyser's dining room. I'm happy to say that the food and service there was a lot better than what we found at the front desk. If you have a family, or if you expect minimal standards of service at the front desk, I would definitely avoid this hotel. But I'd still visit Baker City--it has wonderful museums, victorian houses, and nearby mountains and forests. Our family had a wondeful time there once we left the lobby of the Grand Geyser. If you do visit this hotel, I would make phone reservations, because they don't seem to pay attention to their online reservations.
Luxury on the Oregon Trail
The Geiser Grand Hotel is worth the stay, especially for it's luxury, beauty, and mostly history. The bartender at the GGH made one of the best margaritas I have had since we were in Scottsdale, AZ-order a cadillac. The restaurant, although beautiful, was not the culinary delight we had anticipated. We much preferred other restaurants in town. The location is easy to get to and a perfect "hub" for touring the whole north eastern section of Oregon. We look forward to returning, however we do hope for a friendlier welcome and farwell by some of the lobby staff.
TripAdvisor Reviews Geiser Grand Hotel Baker City
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