Gatwick White House Hotel
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Historical Traveler Reviews Gatwick White House Hotel Horley
Great Disappontment staying at this over proiced run down hotel if you can call
We had to wait to be picked up (about 1 hour) from Gatwick to this run down hotel. Over priced and very shabby. We were just there for an over night and had booked through travel agent or would have definitely not stayed at this probably the worst hotel ever in our life, for both of us.Rude clerks, did not want to carry our luggage for us either into bedroom or when leaving in morning. Breakfast on a scale 1-5 a one....Beware fellow travellers...
Great budget accomodation
I was amazed reading some of the other reviews, almost to the point that before I started writing this I had to verify that we were indeed talking about the same B&B
We researched quite extensively potential accomodation for a recent trip where we need somewhere to "crash" before heading off for a short trip in Europe.
I thought the White House hotel was perfect for what it was offering. Cheap, clean and convenient accomodation for Gatwick Airport
Believe me Ive stayed in a lot worse than this place
We found the staff to be efficient and polite. Breakfast was usual English fry up with cereals and juices.
Our room was basic but clean with all the facilities we needed for an overnight stay.
We really liked the pickup and drop off service to Gatwick (free)
and would gladly stay there again
Scam - Do Not Stay Here
My wife and I were extremely unhappy with our experience. We feel that this is a scam and we would never recommend this hotel to anyone. We booked 1 night at the Gatwick White House; however, when we tried to check in, we were informed that there was no room for us there, and that we would be driven to another hotel, The George Hotel, operated by the same owner. We were made to pay for The George Hotel at the Gatwick White House, before we were even allowed to see the hotel/room. There was no mention whatsoever on the website when we booked a room at the Gatwick White House of the possibility that we would be transferred to a second hotel. All in all, we arrived at our room at The George Hotel a full hour and a half later after dragging our 10 suitcases in and out of 2 reception rooms, back and forth across 2 parking lots and up 3 flights of stairs. The George Hotel was very unclean. There was dirt on the carpet, stains on the bedspread, and mold on the bathroom ceiling. We expressed our displeasure and we were given the run-around until we had to leave The George Hotel to catch our flight at Gatwick airport - we were never able to speak with someone responsible about the quality of our stay and our dissatisfaction. On the way to the airport, we asked the courtesy van driver if guests who booked a room at the Gatwick White House were frequently transferred to The George Hotel, and he said that yes, it happened all the time. This was a different answer than the one we had received from The George Hotel manager when we asked him the same question. We feel that this is a scam to fill up the very unclean George Hotel. We feel that the hotels deceived us intentionally. The website advertised one hotel only and we booked a room at this hotel yet we were shuttled around to another one that was less than adequate. Do not make the same mistake that we did. Avoid both of these hotels.
Young Visitor From Texas
I spent a whole week at this hotel. I was picked up shortly after 7 a.m. from the South Terminal at the airport even though the website posted 10:00 as a check in time. My bags were carried to my room and I noticed that my room was kind of small, but I was traveling alone so I didn't expect much. My room did not smell like smoke even though you were allowed to smoke in the bar. I had to change rooms my second night because I noticed my windows were not shutting or locking so they moved me 2 doors down for the rest of my stay. I enjoyed the fact that I was able to request the car to and from the South Terminal every time I went out. I did not stay in my room very often because I had to travel to London everyday and would return just in time to catch a light dinner and go to bed. The restaurant was very nice and clean and served an excellent breakfast. Overall, I was satisfied with the environment at this hotel and enjoyed my first trip to England. I would recommend this hotel to anyone willing to spend a few extra pounds to stay in your own personal room instead of a hostile.
Don't even think about it
Stayed here the night before an early flight. There were hairs in the bed. I was glad I brought two towels so I could stand on one in the dirty shower. Ordered room service (family is Indian, smell was fantastic) - food was just okay, price was silly. Left car at hotel in the morning and took their shuttle to the airport. But was left waiting an hour on the return journey from the airport. And they charged me for car parking.
Don't go, it's not pleasant, I don't care how tight your budget might be.
Don't Stay Here!
Big disappointment if you stay here--the room smelled like cigarette smoke (despite the no smoking sign on the door), and there was mildew in the shower. Not to mention the little slug that walked into the bathroom. . . I would advise you to look elsewhere.
This hotel was a great disappointment. It was smelly, dirty and shappy with paint peeling off the walls. To top that off the receptionist was very rude and it took them an hour to collect us from the airport - which we were told would take 5 mins!!! The 'double' rooms were tiny with a mini double bed - you just couldn't escape the bad experience! Wouldn't recommend it to anyone....
Simple hotel for an overnight stay
We stayed at this hotel one night during a stop-over in Gatwick. The hotel has a shuttle to drive you back and forth to the airport at whatever time you have to be there. The hotel itself is rather basic, but it is clean and well-kept. Our room was somewhat on the small side. We had a window that looked out to the highway but fortunately it wasn't all that noisy. The hotel staff is courteous. If you want to go into London, the train station is about a 15-minute walk from the hotel. If you buy an all-day pass to the rail system from there it will cost you about 11 pounds. If you are not looking for luxury and instead for a good value for a one-night stay, this is probably the way to go.
A very big disappointment
After a long trip, I was looking forward to a quite room and hot shower. At check-in, they took my credit card. Then said they had no rooms. Took me to a place about 5 miles away. Dirty, noisy. I tried to call the hotel later in my trip. Extremely hard to get their phone number. I will recommend to my travel agent not to use them again. I should say in their defense, the check-in person was at all time courteous.
Cheap, Clean, & Convienent
I recently stayed overnight at the White House Hotel before flying home from Gatwick. When I arrived at the airport to catch my free transfer to the hotel I used the courtesy phone to call them and within 5 minutes my ride was there to take me to the hotel. Good start. The hotel is located on a street with many B & Bs and there are many shops and places to catch a bite within walking distance as is the train station which takes you to Victoria station in the heart of London. Was able to catch a city tour of London from Victoria.
The hotel is basic but clean. I slept well and the bed was comfortable. I only paid 42.50 GBP for a single. They offer a free breakfast (which I missed - closed at 845am). I would likely stay here again on another layover. Not the place to stay for a a wk in London but good for the night.
TripAdvisor Reviews Gatwick White House Hotel Horley
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