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Historical Traveler Reviews Gardens Hotel Manchester
Won't be going back!
The only good thing I have to say about this hotel is it's location. Very close to Picadilly train station and the town centre. But then so is the Thistle hotel just opposite.
My room was small and nearly impossible to get into! The key I was given fit the lock ok but it was a chore each time getting the damn thing to open!! They should seriously think about updating the old key locks with cards.
To be fair the bed was clean and the bathroom was fine but I would have got a better night's sleep outside in piccadily gardens! At 3.30am I was woken up by someone trying to get into my room...... and succeeding!! Thank god I had the little chain on the door so it only opened 6 inches. I fail to understand how reception could have given someone else a key for my room. After finally getting back to sleep I was woken again early in the morning this time by the maid. I thought a train was travelling down the corridor! Not a good night!!! Needles to say I will not be back.
What an amazing hotel!
I am a very welcomed guest at the hotel because I have used it over and over again I first stayed in the Gardens Hotel a year ago for just one night i did get a city room (no windows) but that did not bother me because of the price (75 pound for a room for 3 people!) The second time i stayed there I had a room with windows but the only downer to that was that it was a saturday night so there was a bit of noise in the early hours! But what do you expect! The Staff are very friendly and helpful! That is why I have stayed there 6 times during the last year! Would highly recommend!
Nothing good to say
We stayed at the Garden Hotel in Manchester in August 2004. It was part of a package we received when we purchased our air tickets. I was very disappointed as the room was dingy so my husband asked for an upgrade to an executive room, which they provided, and it proved to be just a bigger dingy room. The check in staff weren't very friendly and the hotel certainly didn't have a good atmosphere.
We would not stay there on our next trip to Manchester.
Didn't expect much
We stayed at the Gardens for 2 nights in October 2004. After reading the reviews at this website I emailed them to ensure we got a room with a window. Since this could not be guaranteed I didn't know what to expect. We did get a room with a huge window - the length of the room. It was quiet - we overlooked the center of the hotel. The bathroom had a huge long tub which offered a wonderful long soak. However, the dust bunnies between the dressers and walls must have been 4th generation. The furniture was extremely old and the 2 table lamps had shades that were constantly tilted - reminded me of old Green Acres tv show. We just told people that the location was great though. We were not in the room very much as we were touring the city. A few panhandlers at night in front of hotel didn't add any class to the hotel. We didn't expect much so we weren't disappointed. Other B & B's on our UK tour were first class so this 2 night stay at the Gardens just added a bit of dodgy character.
I stayed at the hotel in October and the hotel was quite nice and the rooms were fine. The staff did not have a clue what they were doing and were unhelpful. I found out this week that I have charged twice for the stay, and will take a couple of months for this to be sorted out, which is not satifactory at all.
Not even if they paid me.
Truly, truly awful.
I didn't expect much for the price (£99 for triple room) but this was dreadful. The staff could not be bothered to do a thing. The room was barely lit, but this failed to conceal the ingrained dirt on the furniture. Within 10 minutes in the room the trouser press broke, the toilet ceased to flush and the window would neither open or shut fully. Later we discovered someone had been sick in one of the beds and the valance had not been changed.
We complained to reception before going out for the evening, returned to find nothing had been done. The man behind reception said he "wasn't even working tonight".
Suggestion was we move rooms. One which was a smoking room, smelt vile, another was really noisy. Got no sleep due to traffic noise coming through broken window. Admitedly the next morning they did not have the cheek to ask us to pay. It still wasn't value for money.
Adequate but expensive
Arriving from London after the Hotel booking place at the Station had closed did not leave us with many choices.
Like other reviewers we were given an internal room (no windows) allbeit at a reduced (slight) rate. The lack of windows did not bother us, in fact it helped to keep the room dark from the late setting sun in the UK.
Facilities were OK, tea coffee etc supplied in room. Bathroom OK, but why can't the British install showers that work properly.
I have a feeling that the Hotel is not situated in the best part of town. In the evening the area looked a bit seedy, but its very handy for the railway station and car rental offices.
Adequate, but expensive adequacy
NB! No window in the rom
The hotel had a brilliant location. We was 12 persons on tour, was warned that we could get rooms without a window. I wrote a mail several months before our journey, to ensure that we, travelling with children, wasn`t put in such a room. But we did. Very bad service!! Otherwise Ok.
I stayed at the Gardens Hotel last week and this was probably my worst night in any three-star hotel in the UK. No window in the room and a noisy overheated atmosphere with sound carrying from neighbouring rooms (also windowless) all night. Nobody told me the room would be windowless when I booked.
For nearly £70 inc breakfast I felt this was a complete rip-off.
Reception staff didn't offer any apology despite my complaints.
I work in tourism and have stayed at over 300 hotels in Britain. This was very bad for its price.
I checked out early, and got superior facilities in a local hotel that was £18 per night cheaper- so no bad feelings about the city, just the Gardens Hotel.
Warm and friendly
We stayed at The Gardens Hotel for our honeymoon weekend, it was lovely. The hotel is well kept and the room was spotlessly clean. We had one of the executive rooms, so we had a huge four poster bed and a jacuzzi, we also got a trouser press, iron and ironing board, and soaps, shower gels, shower caps and shampoos.
In all rooms you get tea and coffee making facilities, we got a few different teas, coffees, milks, hit chocolate, sugars and biscuits. The breakfast was excellent value if you could eat lots in a morning, it was £8.00 for bread rolls, cheese, jams, marmalades, lots of different fresh fruit pieces, different cereals, followed by toast and then a full english breakfast, with plenty of tea and coffee or fruit juice.
You can eat your meals in your room too, if you pay a bit more, and there's 24 hour room service, a night porter, the hotel bar stays open till 2.00 a.m. You get a phone in your room, you can have wake up calls, and papers brought to your room, if you fancy chips at 3.00 in the morning you can have them. There are washing and dry cleaning facilities, we even got a bowl of mints on our table. There was fancy writing paper, and envelopes, a pad a pen and a calender. There is a TV with some cable channels and radio stations and a hair dryer.
The room we got was superb the water pressure is amazing, the bath was full in less than 5 minutes, and the shower could be turned up to super powerful.
We had no problems or complaints at all, the staff we really helpful and friendly. They gave us more milk for our room, and let us leave our luggage in the office (for no extra charge) after check out so we could look around Manchester Cathedral before we came home.
I have done this review because when we were looking for somwhere to stay we were going to stay in The Brittania, but the reviews for there are terrible, so went down and looked for ourselves, the staff there really weren't interested in whether we stayed there or not, and reception was like Piccadilly station, it wasn't very friendly at all, then we found The Gardens Hotel and looked round there instead (besides a few others). I'm glad we found these reviews, as they helped us, so hopefully this will help someone else decide too, otherwise we would have just booked into The Brittania :-)
TripAdvisor Reviews Gardens Hotel Manchester
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