Garden View Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Garden View Hotel London
So-So: Okay for the money
We booked a really unbelievable cheap internet package to London that included 6 days air + hotel for about $500 per person and we got this hotel.
PLUSES: Great location - west end of town right near the Earls Court underground "tube" station - easy to hop on and get anywhere in London quickly. Also, this part of town has a nice "main street" with moderately priced restaurants, easy access to ATMs, post office, bakery, markets, etc. Not a glitzy area, but very nice and quaint.
Other pluses: the price - I think the hotel is a good deal for the money when you consider how expensive London is. The bed was fairly comfortable, the room was clean and warm. A basic, decent place to sleep- nothing fancy.
MINUSES: The hotel in general has a SLIGHTLY run-down quality to it. It reeks of cigarette smoke in the lobby. I think they are renovating because some rooms/hallways look better than others. The desk clerks are not that friendly, and they have an indifferent attitude - also, they do not speak good English. Most of the time they are watching t.v. and smoking cigarettes at the desk. Our room was cleaned decently, however, we asked for washcloths and did not get any (maybe they don't know what that is?). We also asked that one of our ceiling lights have the bulbs replaced (they were burned out) and it was not done. The bathroom was nice and recently renovated, but the shower was so small, there wasn't enough room to bend over without knocking the shower curtain out and getting water all over the floor.
All in all, I would say that if you are looking for a cheap place to stay in London, this place is acceptable. Just expect what you pay for. I wouldn't tell anyone to AVOID it, but just don't expect anything wonderful.
For sleep ok,
we a checkin in this Hotel a Oktober 2004.
Very small Rooms,very little badroom,small Breakfast.Personal friendly.
Good rates but moldy showers and surly staff
- proximity to Earls Court station
- 3 real beds, not fold out cot for 3rd bed in triple room
- Breakfast included and adequate
- We stayed in the triple room in the basement which is MOLDY
- Staff did not make up room or change towels in the 3 days we stayed there. This has never happened to me in any other hotel throughout the world
- Staff were surly, impolite, and had a definite attitude. They were all East Europeans (not a Brit in sight) so we first thought they maybe had language difficulty, but hearing the desk clerk yelling at a prospective client on the phone, made us realize they were just downright rude. Other patrons had to practically beg for a roll of toilet tissue.
In short, you get what you pay for (57 pounds for 3 people is a GOOD price in London).
You get what you pay for
A truly terrible hotel (now named The Garden Court). We booked a double, but were offered a room with two twin beds. The room was so small that you couldn't sit at the desk (the chair was blocked by the bed) and there was room for only one suitcase on the floor. The only available double was in the basement and had a strong odor of mold. We looked at four rooms before settling for one with two twins on the front of the building.
As someone else mentioned, we were kept awake one night due to an all-night party down the block. The lift is a one person unit that is slow-w-w. The front desk people were indifferent and actually refused to give a fax to another guest because they found him annoying. He probably was annoying, but so is everything about this place.
The hotel changed name into garden court hotel recently. (The voucher of the travel agent still showed Terstan hotel, this was a bit confusing upon arrival)
We were a party of 4, and had a large room which has been recently renovated.
The room had 4 separate "real" beds (no folding bed, which was great) We noticed that a lot of painting and redecorating was going on, and the rooms really look nice, especially since we only booked a 2* hotel. Good value for money!
Definitely a budget hotel
Our experience was very similar to the review from the WV people in May 2003. We were there in June 2003, and were also "upgraded" to the Mayflower for one night, due to water problems. When we returned to the Terstan for our second night in London, we immediately attempted to switch back to the Mayflower. Our room was hot, with no ventilation.
There was a window in the shower, through which we could see into neighboring rooms (and presumably they could see us showering). The carpet was spotty, as was the ceiling, and I don't think the bathroom was cleaned more than once in the week we were there.
A fair room for a fair price
Terstan hotel is well placed near Earl's Court tube station. It has 24hr reception and heated rooms. The room was not particullary appealing, with very little furniture, and a TV, but my friends' room was better.
It was clean, but there were some tenis shoes marks on the wall, and some bottle caps under the bed. The sheets and bathroom were very clean. Breakfast (continental) is basic.
For a price of 60 Euro per couple in a double room, it was well worth the money. I've stayed in more expensive hotels in London with worse conditions. For those who like me use the hotel for sleeping and little elsey, it is a good choice.
Hugo Rosa - Portugal
We had the displeasure of staying at the Terstan Hotel in March 2003. When we first arrived, we were "upgraded" to the Mayflower Hotel for two nights, about 2-3 blocks away. We didn't realize how lucky we were! After the two days we returned to the Terstan to get our room and boy, what a room we received. The Terstan is by no means "clean". The room we received had unknown splatters and stains on the walls, dirty carpet, the bathroom floor was dirty & sticky (we laid towels down to keep from walking on the floor), the window was wide open and the room was blistering hot. There was a ladder propped up on the wall outside of our wide open window which would allow anyone access to your belongings & room at any time. There was no deadbolt or lock of any kind on the door besides the door knob lock which you open from the outside. When we complained to the staff they were not helpful or accommodating. Budget hotels are fine, dirty hotels are not. Needless to say, we will never book a room at the Terstan again and would advise anyone against staying there.
In March 2003 I along with my daughter and daughter-in-law were booked at the Terstan Hotel in Nevern Square, Earls Court. First we were told our room on 3rd or 4th floors had water problems and we were upgraded at another hotel. When we returned to the Terstan our "1st floor" room was dirty. The bathroom was the size of a closet and had not been clean, the floor around the commode was even sticky. The carpet had not been vacuumed, this we know because there were toe or fingernail clippings on the floor. The walls were splattered with who knows what. The sheets on the beds were clean. We stayed the one night and went back to the other hotel. We would never stay at the Terstan Hotel. Staff very unfriendly and cared less about our room. We travel budget because we get to travel more often and this is the first time we have encountered a dirty room. As long as our room are clean, we are satisfied.
Getting your money's worth
a pleasent surprise indeed!! we stayed at this hotel and felt very comfortable and safe. granted we didn't ask for much but we got more than we expected. the room was fairly large and clean and everthing worked as promised. were not talking about the ritz here. but for the frugal type this was the ticket. this hotel is in the earl's court section of london in the west end and just a stones throw away from all the sites of londontown. it's about a block and a half from the subway, and it's off the main street in a nice little square overlooking a nice little park. anyone on a budget and want's to get a little bang for the buck would do well to check this hotel out!!
TripAdvisor Reviews Garden View Hotel London
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