Garden of Sun Hotel
How has this hotel rated in the past?
- Swimming pool
- Room service
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Historical Traveler Reviews Garden of Sun Hotel Altinkum
Lazy Days & Food
We booked a last minute holiday and was lucky enough to stay at The Garden of Sun in Altinkum. This is a brand new hotel, spacious, very clean and if you like Turkish (we do) the food could not be faulted. We stayed for 2 weeks and although the large salad bar is roughly the same, (at least 20 dishes daily) we had a variety of hot main dishes every evening, including bbq and sizzling dishes outside on the terrace. We did hear some other guests complaining, but they seemed not to like Turkish food and would rather have had steak and chips every day,
As the hotel is new, we felt that a decision had not been made about the type of clientelle they were looking for. During our stay there were young couples, old couples, families, teenagers, and the in betweenies like ourselves. In our opinion, this is not a hotel where teenagers would be happy, although the night life in Altinkum is certainly lively. We would recommend this to families with very young children (lovely kids pool with slide - mini club supervised with creative activities).
The area suited us as we did not want to be in the centre of town (10 minutes on the Dolmus) and we were reasonably near to the places of interest that we wanted to visit (eg Ephesus and the Temple of Apollo).
Drinks:- Local spirits & beer only inclusive. Water always available, so not a poblem to fill bottles when you go out. Mini bar very expensive. Although you are not allowed to take drinks to your room, we always managed to take G & T with us from the bar on the first floor, which we thought was not an unreasonable thing to do whilst getting ready for dinner.
Ice cream free for children only between 3.00 and 4.00pm.
Breakfast - amazing - everything you could possible want except sausage and bacon.
From 12.30pm onwards there are various types of food available until 6.00pm. Dinner starts at 7.30pm.
The pool was lovely - usually warm and as it is so big it never really seemed crowded. Aquarobics twice daily - water polo. Also, astro turf football pitch - badminton and volleyball court.
Our only negative comments about the hotel: - Music round the pool awful and far too loud. Several speakers had the wiring disconnected, so obvioulsy other guests felt the same. During the second week we felt that they had dealt with the music. The dining room, although spacious was set out a little like a school canteen.
Constrctive criticism : - the evening entertainment needs to be addressed as a matter of urgency.
Staff: - On the whole quite friendly. We made friends with several staff who made our holiday fun and it is clear that if you are friendly the staff respond well to you.
We would go back again for a relaxing break.
This Is A 3* - 4* Hotel
May I TakeThe oppotunity to tell everyone that this hotel is not a 5* .
Thomas cook rate it 3.5* and first choice who we went with rate it 4*. In turkey however they rate it 5*. Anyone who goes abroad often, knows that abroad always rate their hotels higher than english ratings. Only the non accomplished tour operators mark their ratings the same!
go to to a nasty dirty hotel in the middle of town where your moaning might be heard. we paid £384 each total.
CANT moan at that!!!!!!!
Where was basil fawlty?
Clean hotel with nice grounds. Lovely pool. Great couple of water slides for kids ( 1.5hrs am & pm) dangerously slippery though. Rooms ok stayed in just as nice and bigger 3*. Always had hot water. Mini disco for kids for half hour each night. Half hour entertainment by hotel team, so bad you have to laugh! Hotel Team organise aerobics and pool games during day. Grab a sun bed by 8am or you will be lucky to get one! Hotel staff could be friendlier. They think they have got you there now, if something isn't ok, tough! If you get caught bringing drinks and food back from the shops look out! They want you to buy it out the mini bar or the hotel shop! Where everything is double the price of the shops in the town. Meals are ok, mostly turkish, we had a lot of turkish staying when we were there. It was the same food day in day out. If you like chips and pizza you'll be ok too. Bar staff could get funny if you were getting drinks for your table and would only let you get 2 at a time. One barman, and a queue of people, be patient if there are more than 2 of you! Good luck! Although the staff didn't speak much English, they knew how to say " It is forbidden!" If you speak to any English guests it's the one thing we did manage to have a laugh about! Along with the Fawlty Towers comparison and the newly adopted
"Camp Colditz". Our youngest boy of 11 travelled with us, he made lots of friends and didn't want to come home. A market visits on a thursday night and that was about as exciting as it got! But the market was overpriced, even if you got down to 50% of the asking price! The saturday didum Market was much cheaper. This hotel in our opinion did not offer the things a good holiday is made of. Although we didn't encounter major problems, there just wasn't a holiday atmosphere going on. We wouldn't stay at this hotel again, but would go back to Altinkum.
5 star shambles
We have recently returned from the garden of sun hotel in altinkum turkey and although have been to turkey before and love it, this hotel is definately not a 5 star in my view.
The entertainment was atrocious if any at all, the so called night club wasnt opened at all for the duration of our holiday and with teenagers to amuse this was far from ideal, when we asked the managment to open the nightclub the entertainment team refused, when we pointed out that we had already paid for this facility they agreed and laughed.
A waiter was sacked for inappropriate behaviour towards my daughter, and part of the hotel (the bedroom door architrave) fell on my husbands head.
The entertainment team were all to busy chatting eachother up instead of looking after the guests, and the 12.30 deadline for drinks on one occasion fuelled an argument between some other guests and the bar manager who didnt handle the situation very proffesionally, if you go to this hotel watch out for the hidden extras there are loads, we also still hadnt found the mini golf, or cinema, before we left and if your children want to play on the football tables or pool tables good luck cos you have to find a member of the entertainments team first who seem to take a very long siesta in the middle of the day but seem to find the energy to play on it themselves. also check your flight times on the return journey as your all inclusive bracelets are cut off at 12 when you do your room check out which means you havent the use of all the facilities unless you pay £15.00 per adult (ofcourse).
i could go on forever about this hotel but i will say that myself and my family made our holiday enjoyable and would advise not to let this review put you off going to or returning to turkey.
Everybody had a good time
hotel really clean, food ok - not much english though, but we were in turkey
everybody in our party had a really good time.
there was little problems regarding the drinks but we overcame that
the entertainment staff were brilliant, they did differerent games throughout the day which my hubby loves, which gave me time to chill or to do some shopping
loved the place so much that we are going back in may 07
Not what it seems
The Garden of Sun Hotel fully inclusive is not what it means it is only part inclusive. Local drinks only but there are only four all others have to be paid for and are expensive. We got charged for a drink from the mini bar which we did not have. There was no entertainment at night so we had to go elsewhere or just sit outside and do nothing. The hotel itself was very clean and nice but I would not rate this as a five star, especially the supposedly fully inclusive bit. Ice creams were only allowed to children for one hour per day. the childrens slide was only open for an hour in the morning and an hour in the afternoon, not very nice for the children. Personally I would not return to this hotel unless it improved greatly.
Garden of Sun Hotel How did it attain 5 stars?
I stayed at this hotel in May and first impressions were good. Our room was lovely, although lacking a bin for 6 days, and the fridge overheated, so the drinks were warm. On the subject of the fridge and the mini bar, although there was no price list, we were not only charged a ridiculous amount for the one wine that was drunk, but we also received a bill for drinks we had not touched. We soon learned that although this was supposed to be an all-inclusive deal, the hotel was out to make as much money as possible from us. The food was alright, although nothing to write home about, and once the desserts were gone, well tough luck!! The staff spent their time entertaining each other but not the guests, and the service in the restaurant was a complete joke. We sat on long trestle style tables and it was like being in a boarding school. We had to hunt around for our cutlery, and my poor old aunt on a walking stick struggled to lay up a table while the staff stood around watching. The only thing that interested them was talking to each other and taking away your plates before you had finished your meal. My aunt and another lady who had two walking sticks asked the wine waiter for a Sprite and a glass of water, and some fifteen minutes later he returned with a Sprite, but told the lady with the two sticks that she would have to get her own water. Luckily I appeared and went to the machine in the restaurant to get her water. I will add that this was lunchtime, and at this point there were staff standing around everywhere talking to each other and having a jolly time among them. The entertainment was dire and the measures of alcohol were the meanest I have ever seen. If you tried to take water from a machine to take to your room, you were shouted at because they wanted you to buy the bottled water. Although all-inclusive hotels provide locally produced alcohol as part of the package, this hotel did not, and charged guests for many of the cheap Turkish brands of brandy or whisky. Never have I spent so long on a holiday staying so sober, and sitting on a balcony at night listening with envy to the music from a nearby hotel. On the last night, the entertainment improved, but from nothing whatsoever to such loud, loud noise, and only after all-inclusive had finished and you had to pay for drinks. Most of the guests had gone to bed and were awoken by the noise, so we know that the staff were having a jolly good time again entertaining themselves! If you want to have a lay down after lunch or before dinner, think again! Our rooms were still being cleaned at six o clock at night! Also make sure you have a safe and use it for all your valuables, as several guests lost some really strange things from their rooms. We had cash taken, but in moderate amounts, and we lost reading glasses, a deep heat pack, and some of my aunt's pills, which was very strange. I could write a novel about my week in this so called 5-star hotel, but I have received better service in a 3-star and believe me, when I say that my family and I travel several times a year, and stay in a variety of class hotels, it puts me in a position to be able to form a good judgement on what one expects from a 5-star hotel. If you stay here you will pay a 5-star price for 1-star service!!
We went to Garden of Sun on the 19/6/06 we were treated brilliantly from the time we arrived the rooms are clean and pool towels provided the food was adequate but dont expect english cuisine you are abroad . The staff are friendly and helpful .,pool excellent plenty of sunbeds rooms cleaned daily , beaches close and clean free transport to beaches further away ,easy acsess to the town by bus they run till 2 in the mornin at a cost of 1lire you will have a great time any probs speak to rep very helpful hope to go back in October HAVE A GREAT HOLIDAY!!!!!!!!!!!!!!!!
Watch out for extrs ?
An all inclusive Hotel that has only been open about two months. The hotel rooms and pool areas were excelent and very clean. The general staff very friendly & helpful, although the management are a little inflexible.
The childrens water slides were turned off occasionally to save electric.
The choice of drinks was a little limited, cocktails and named brand drinks were charged as extras at high prices.
There was also a charge to play pool & table football, these were used in daily competitions where entry was free.
Evening entertainment was minimal and a small charge was made to play bingo (this may improve as the young entertainment team are on a learing curve).
Missing from the resort as advertised in th brochure were the Seafood Bar,Vitamin Bar,Nightclub & daily hour of free icecream for children.
We enjoyed our week at this resort especially the saturday market which is easily availiable on the local mini buses, these run past the hotel gate every 5 min`s and cost 1lira (35p approx) to any destination. The busy town center is only a 5min ride away.
P.S You should be aware that irrispective of your arrival time, on the day of your departure your wristband is removed at 12.00 midday & you cannot use the hotel facilities.
5* Garden of Sun Hotel Altinkum
We have just returned from a 5* All Inclusive holiday from the Garden of Sun Hotel and oh how we laughed, we thought we had stepped onto the set of faulty towers.
We had chosen this Hotel simply because it was a 5* and we were sadly disapointed, where to begin?On first impression we thought we had fallen on our feet with this Hotel it was absolutley beautiful, it's brand new and the building, garden, grounds and pool where stunning, even the rooms where nice, small for a five star but tastfully decorated and of course being brand new in good repair, brand new beds, bedding, pillows and towels.Down hill from here.The only alcoholic drinks available where , pump beer, raki, vodka, gin and wine, the red wine often running out. No local whiskey or brandy available this became available a £7 pounds (english) a shot, they then charged you for the usually free mixer.The food was acceptable but the dining room not, it was set up like a school dining hall with all the tables shunted togetherlike long tressles, you could not sit alone for a romantic or intimate conversation, if you tried to head for an empty table you were moved along.While my husband ordered beer I asked for a glass of water and was told to fetch it myself.We consolled ourselves with the beautfiu pool and gardens untill one morning when a school trip of 146 school children arrived to stay aged 8 to 12 accompanied by 6 teaching staff, the children were all in the pool within minutes with one teacher and an incredibly loud whistle. They ran up and down the corridors til 4am, no one was happy.The same evening the disco came into force, after several hours of our bed vibrating across the floor and being able to sing along word for word, not just base sound, we invited the manager along to our room and requested he moved us to another room, NO.The management were not interested just out to make a fast buck.!!!!
TripAdvisor Reviews Garden of Sun Hotel Altinkum
Travel Blogs from Altinkum
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