Clarion Collection Garden District Hotel
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Historical Traveler Reviews Clarion Collection Garden District Hotel New Orleans
I was attending a conference in New Orleans and looked online for reviews of hotels to stay at. This being my first trip to the area I thought this would be a great way to pick one. I read this was a good hotel only to find several problems with the hotel and it's staff. My room had a table with the top off. I called the desk for two days to have it replaced so I could set my laptop up and was met with complete distain. The table was never fixed. The room above mine started to leak on my bed and I called all day to have it fixed and they couldn't get it fixed, as the staff stood around wondering what to do I asked if I could have another room. I didn't have hot water in my first room so I thought surely the next room will. Much to my dismay I was moved and that room had no hot water. I then left the hotel to move myself to another hotel down the block. I attempted to call the manager four times in a two day period. I felt I deserved some compensation for my trouble. I still have not heard from them. Thumbs down for this hotel!
I stayed at the Garden District Hotel when visiting NOLA for the first time. It is right on the St. Charles Street line, so it makes travel back and forth to the quarter easy. its about a 1/2 hour ride on the street car. I made my reservations on-line, and paid in advance. When we got to the hotel, we could not check in, even though it was after check in time. The hotel staff did at least check our bags, and the room should be ready in a couple of hours. but this is not what you want to hear after a long hard flight. We returned after eating, as was again told the room was not ready, and we spent the next hour in the lobby wating. Once we were able to go to the room it was a nonsmoking room. I called the front desk, and was told that no smoking rooms were avaliable at this time, but in a few hours. No one called back to advise me of a smoking room until the next day, and we were moved to a smoking suite at no additional cost. During our stay, the hotles elevator was not working right and did not stop level, causing me to trip as I was entering. When checkng out, I was advised I had to pay the taxes that were due on the account, close to $100.00, I tried to explain to the hotel that I had pre-paid, but the desk clerk stated they were not. So I paid the tax bill, but contacted the hotel accounting department once I returned home, and a refund was put on my charge card for the the amount of tax I had indeed pre-paid and for what I was charged for. All in all, it was a good hotel, but I don't think I will be staying at it again any time soon, but that is soly due to the location being so far away from the French Quarter, and not based on service or the hotel what so ever. The problems that I encountered could have happened at any hotel, at any time, ie: short of staff that day, equipment not working right, things do brake down, and they did have someone working on the problem. They handled my complaint well, and treated me with respect when making this complaint. So I would say if you want to stay in NOLA, but away from the crowds, this is a good choice.
Fab location clean rooms
Booked online not knowing the hotel previously stayed 1 night( 1 night too many!) in a HoJo near the airport that was dire and MORE expensive.
wondered what on earth I was going to move to next, what a lovely suprise. Only drawback was out of season I stayed there in November 2002 you couldn't get an evening meal and there was no room service (this may now have changed) not great for a woman travelling alone...
Staff were friendly, room was a nice size and clean Just a quick hop on the streetcar into the city or a lovely walk thro the garden district..
Garden District Hotel
Stayed at the Garden District Hotel, during the flood of 6/19.Hotel
staff was very accomodating, lobby nice, rooms large but dated. Had
absolutely no problems and would stay there again
i just got back with my daughter who went to check out schools in the area, we had a great time staying at this hotel, it is far enought away from the noise and close enough for to check out the colleges , i loved it and i will be back
Just returned from our 1st trip to NO. We had a great time. Stayed at the Garden District Hotel (nothing fancy) and took the streetcar everywhere we needed to go. In 3 days, we packed in the following (**=recommended things to do): Took street car roundtrip to check out the sights (**); Old River Road plantation/swamp tour combo (not a good time to do the swamp -- too cold -- no gators to view; fresh oysters at ACME**; dinner at Seaport Cafe**; Gumbo @ The Gumbo Shop. We liked every restaurant we tried. (One night we just stopped in a couple over the course of the night for an appetizer).We did both the cemetery tour and evening ghost tour with the Haunted History group**(DO NOT MISS THIS); beignets @ Cafe DuMonde; Riverwalk*** and the french marketplace***. Also, stop by Jimmy Buffet's Margaritaville -- not only for a margarita, but also check out the bar swings on the 2nd floor. Whatever you do, check everything out. We did party, but one night of drinking was enough. We didn't want to miss out on the rich history and architecture. Our last morning, we walked the garden district and enjoyed looking at all the beautiful mansions and gardens. What a place.
I recently stayed in the garden district hotel for a week and I thought it was excellent! It was a refreshing break from the 'touristy' french quarter. It was quiet, relaxed and SO easy to get downtown by the streetcar. There is a lovely little coffee shop beside a cemetery about 5 minutes walk away and magazine street is about 5 mintes away too. The staff were super friendly. The room was big and clean. I can't fault this hotel at all!
Very, very Happy with all aspects of our stay at the Garden District /Ramada Plaza. Perfect for kids! The street car is right out front for easy access to the French Quarters and lots of restaurants. Beautiful Area !
Just returned from four days at the Garden District Hotel, a Ramada franchise. After many hours roaming the French Quarter, it was a delight to return to the hotel via the St. Charles St. trolley each night. Our room had all the amenities two sisters require (coffee pot and iron and board). It was very quiet, clean and pleasant. The desk staff was always courteous and helpful. Complementary breakfast was more than adequate with high quality pastries and bagels as well as cereals and toast. This isn't a luxury hotel, but the room cost was reasonable and it is a good value.
We just got back from a 4 day at the Garden District Hotel and would highly recommend it. VERY CLEAN!! great neighbourhood, a large room with 2 double beds, spacious bathroom, working AC and a friendly staff. And it was very affordable. The Charles Street trolly stops just in front of the hotel (a 10 minute ride to the French Quarter), walking distance to the Lafayette cemetary #1, 4-5 trolly stops from the Zoo. Our first visit to NO and this will be our hotel of choice for the next visit.