Galveston Beach Hotel
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Historical Traveler Reviews Galveston Beach Hotel
My husband and I stayed at the Holiday Inn Sunspree October 21 & 22 before we boarded the Carnival Conquest out of Galveston. I don't understand what people are complaining about. The hotel was very clean; the staff at the hotel and the bar was excellent. We didn't get the chance to swim in the pool, however, it was beautiful. I think that they should offer free shuttles to the pier and/or free continental breakfast like most of the other hotels here.
We can't wait to return to Galveston. We have been on 4 cruises and visited many islands and Galveston is our favorite. There is something for everyone here. The next time we travel it will be with our two young children to Galveston and we will be staying at the Holiday Inn Sunspree.
The nicest people, the best food and the best service are in Texas.
Not a Resort, even though it's in the name
After doing a lot of research online, we booked at the Holiday Inn Sunspree, even though we couldn't find any photos online because it is new. We were told we could have a smoking room, with a view, as high up as was available when we checked in, for $170 per night. Thinking it would have amenities like a resort and larger rooms, we booked it.
When we got there, a man in line ahead of me asked for room rates and was told $129. I asked if all rooms were the same, and they said yes, and after arguing with them about my rate, they changed it to $129. Then we found out that all smoking rooms are on the 2nd floor, so we had a view of the thatched roof building in front of the hotel and some of the beach across the highway.
It was clean though, and the breakfast room service was good, but the restaurant was not open for lunch and there was a very limited dinner menu.
For the price, we will go somewhere else next time.
Great hotel - best on the island!
Stayed at the hotel August 20 - 24. Beautiful property with really nice pool and bar. I do not understand the previous review as I was there at the same time and found the service and facilities excellent. I guess some people cant be pleased...
Property is gorgeous, views were unparallelled and the food was great. Best Hotel for the money on the island without doubt!
Can't wait to come back
I can't wait to get back to the Holiday Inn Sunspree in Galveston, Texas! My husband and I brought our son down to play at the beach. He's 2 years old and we wanted to stay in a family friendly enviornment. Imagine our surprise when we walked in to find "Krabby Korner", it's a small section of the lobby dedicated to children. They had Spongebob everywhere and a TV playing nickolodeon shows. The price was right for all they offered. A beautiful restaurant and of course kids eat free, Game room, gift shoppe, laundry facilities and I hear a billiard room! They even offered supervised kids activities.
The pool and swim up bar were incredible. A young man working the pool area greeted us almost immediatley and offered us towels. After a couple of tasty "adult bevrerages", we went back to our room put my son to sleep and just sat on the balcony enjoying the view. All of the rooms seem to face directly out to the Gulf and I think it is probably the nicest view on the Island (even over the San Luis).
It is a resort and I think that overall it lives up to the billing. Staff was extremley nice and really made friends with my son.
I recommend this resort to everyone and can't wait to come back.
Probably won't go back.
The service was extremely poor with the exception of the 2 girls at the front desk on Thursday and Friday. (8/19/05 & 8/20/05). The worst service was trying to get service from the poolside bar. It appeared the employees were pre-occupied with friends intead of the guest. We got tired of waiting for service and left. We had reservations for 4 nights. Stayed 1 night and cancelled the rest. In my opinion, this would be a $70-$90 per room motel
instead of $150 or higher. I was mislead thinking this was a better hotel than it really was. Waterfall in the pool over the bar was not impressive. This hotel
does however, have potential if the prices were lower, better service, & employees were friendlier.
Was not satisfied
We stayed here for 4 nights over the July 4th weekend. The room we were in was so HOT. I know it was not only our room because we talked to other people on our floor while we waited for the SLOW elevator. We noticed hot air blowing in from under the patio and front door so we rolled up towels and put under the doors. This helped. The doors had big gaps between the frame and weather stripping. We asked at the front desk for a fan but was told they didn't have any so we went and bought one ourselves. The view from the patio was limited to a small portion of the beach because of the business meeting building. The room was clean and nicely decorated.
The trash bin was an eye sore with all the trash piled up.
I did like the gated security parking lot.
The swim up pool bar was the best thing the hotel had to offer. I don't think I will stay at this hotel again.
Enjoyed our stay, a few problems
We stayed at the Sunspree for 4 nights, July 13 - July 17, and overall thought it was very nice. We had a first floor kids suite, which I thought was great. The kids had a small separate room with bunk beds, tv with DVD player & vcr, and I had a queen size bed in the main bedroom area. There was also a small table and two chairs, small fridge and coffeemaker. The first floor kids suites don't have a balcony or patio, so it was difficult at times to find places to hang all of our wet beach towels, but still would rather be on the first floor than above. The hotel only has one elevator, which isn't air conditioned, so whenever we went to an upper floor to get ice or to the fitness center, we had to wait a long time, and then ride in a hot elevator. If I had been on an upper floor, that would have driven me crazy. Anyway, the kids suite rate was avg. about $170 per night ($144 on weekdays, 188 on Fri/Sat), and the Hilton wanted $400 per night for their kids suite for the same time frame, so I thought it was a pretty good deal.
The pool and swimup bar were great, and the little restaurant by the pool was also good. The shrimp po'boy sandwich was very good. The service was slow during the week, but seemed much quicker on Saturday, looked like they had more wait staff on the weekend. We ate breakfast at the hotel restaurant (inside) every day, and it was good, and fairly reasonable. Not as cheap as McDonalds, but cheaper than Denny's.
It rained several times while we were there and the hotel roof leaked alot in the lobby area, making the marble floors very slick. I'm not sure that shiny slick marble tile was a good choice for the lobby of a beach hotel, but it was pretty. Also, I wished they had some kind of shower outside so people could wash off the sand before coming in, or at least out by the pool. The pool had a lot of sand in it. Maybe they'll add that later.
The fitness center had 2 treadmills and a bike, but I was the only one in there each time I went, so it was very nice.
Overall, the hotel is very pretty, and was a good value, I felt. I would stay there again, if I wanted a kids suite. We loved Galveston, enjoyed the beach (in between rainfalls), and really had a good time.
We'll go back to the Sunspree!
Just returned from Texas; spent 2 nights at the new Sunspree and can't wait to go back. The good:
1) all rooms face the gulf. The 2nd through 5th floors all have private, furnished balconies. (If you have a kids suite with the bunk beds you will be on the 1st floor with no balcony. You will face the parking lot or the pool.) The decor was very nice and certainly had an "island" feel. The bathrooms are beautiful, with large glass enclosed showers.
2) the pool is glorious. Approx. 3 to 4 feet in depth for the entire pool, so very safe for the kids. There is a swim-up bar, with 2 waterfalls and you can order drinks (of the alcoholic kind) and refreshments for the kids as well. I wouldn't suggest ordering food at the pool (see below).
3) food at the hotel restaurant is good, but slow (see below).
4) great access to the beach. Just cross the street, down the stairs, and you're there. It was certainly as nice a beach area as we saw anywhere on the island. Umbrella and chair rentals were available, and the surf was safe and fun.
5) had an evening movie at poolside which was a blast. Kids hung out in the water and watched "Spongebob" and we sat poolside with Pina Coladas. It was a wonderful last night there.
6) plenty of safe, secure parking behind the hotel.
7) the pool closed at 10:00 pm, so for those of us going to bed at that hour it was very quiet. In fact, even thought the pool bar area also opens streetside to non-hotel guests, it never disturbed us, even the night of the 4th of July. They play great island themed music, and the folks at the bar seemed to be having a great time. But never once did noise of any kind bother us.
The bad is simply: it's a new place, and had only been open a couple of weeks when we arrived. You might expect some glitches:
1) no ice in any ice machines the day we arrived. (Not too big a problem; we made ice in the in-room 'frig.) The ice machines had plenty of ice the next couple of days. Not a problem, just a glitch.
2) dumpster (and yes, I mean ONE dumpster) in the back was never emptied while we were there and bags, and bags, and bags of trash piled up in that area. I really think that was a glitch they were going to work out quickly.
3) food servers were lacking. The one we had was terrific, but he had to serve the entire restaurant. This is an example of why we avoid hotel restaurants. However, the food (breakfast) was good.
Long story longer, we will return to the Sunspree for 1)the wonderful rooms and balconies 2) the fabulous pool and bar and 3) the perfect location and affordable rate. Even with the glitches, it was a wonderful stay.
We stayed at the Holiday Sunspree resort for 4 nights from June 30 - July 4. We went mainly for work reasons and was able to get the rooms for $80 a night which I know we should not complain, but one of our rooms was so HOT all the time we had to actually go purchase a fan just so we could sleep a little more comfortably. There were several other people either in the halls or at the front desk complaining of the heat. The elevators did not work at times during our stay, there were no phone books in the rooms, our closet door fell off the hinges several times and we had a room that only had a shower with the shower curtain too high so the entire bathroom floor got soaked everytime we showered. We reported all these problems (more than once) to the front desk and not one of them was taken care of. There is also no complimentary transportation as they indicate on their website.
In my opinion, the pool and swim up bar is the only thing going for this hotel.
Holiday Inn has a 100% satisfaction, but that is not honored at this location if you are paying a discounted rate. So in my opinion, even $80 a night is way too much to pay for a room that is so hot you can't sleep.
TripAdvisor Reviews Galveston Beach Hotel
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