Galt House Hotel & Suites

Address: 140 North Fourth Street, Louisville, Kentucky, 40202, United States | 3 star hotel
 
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Location

This 3 star hotel, located in the Central Business District area of Louisville, is near Muhammad Ali Center, Belle of Louisville & Spirit of Jefferson, Actors Theatre of Louisville, and The Kentucky Center and Brown Theatre.
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      TravelPod Member ReviewsGalt House Hotel & Suites Louisville

      Reviewed by krissica

      I love this place

      Reviewed Oct 2, 2010
      by (15 reviews) , United States Flag of United States

      Love is an understatement, but the Galt House makes me speechless.

      Kevin Hart Show in the Ville
      Louisville, United States
      Kevin Hart Show in the Ville
      Louisville, United States
      Kevin Hart Show in the Ville
      Louisville, United States

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Galt House Hotel & Suites Louisville

      Staff in desperate need on Customer service training

      from

      When I recently checked in at the Galt House I requested one of the newly renovated rooms but was persuaded by the desk clerk to take one across the street where my conference was scheduled. The room was decorated in a mixture of French Provencial and Early American -13 pieces in one room, I counted - shabby but clean. Sleep was almost impossible - not only because of the street noise and hotel noise generated by a youth group, but the air conditioner was so loud that it woke me every time it cycled. When the air wasn't on, the room became muggy almost immediately. After three nights of virtually no sleep, I was awakened by my 6 a.m. wake-up call. Then disturbed again at 6:09 and 6:15. I was pretty cranky by the time I used the iron on my khaki skirt - only to receive three long streaks of rust down the front of the only thing I had to wear.

      I called the desk and was told to talk to a supervisor - seems the supervisor might find it more believable coming from a guest. The supervisor seemed concerned about disciplining the staff for not checking the iron but never addressed my problem. When I went to the lobby I stopped at the desk and gave my name and location to the clerk and requested that a manager come to see me that morning. He smiled and said he would do that - I then asked him to write it down in order to remember it. No one came. When I stopped at the desk as I prepared to leave, I asked the female clerk why no one responded. She said that I did not indicate the nature of the problem, therefore no one was sent. I drove home and decided to give the hotel the benefit of the doubt. I called and asked to speak to the general manager. His secretary returned my call, listened to my story. and said she would call me back. Two weeks have passed and no word - no surprise. Although this hotel is under renovation, no customer can expect service until the management understands the dynamics of customer service.

      Church Convention

      from

      June 2004 I spent four wonderfull days at your hotel. The rooms were excellent. Good food at your two grills & very reasonable, all of your employees were very courteous. This was my second trip to Louisville,I liked it better than the first time. I shall return.

      Ketchup and Cigarettes

      from

      I found this hotel on the web and had its worth confirmed in several travel guides. Listings bragged about the olde Southern charm. What I did not know when I got there was that I had gotten a web rate. This "bargain" qualified me for a view-less room on the 2nd or 3rd floor, across from their two catering kitchens. Both rooms I saw were circa 1970; one had a torn curtain. Once I got there, I was offered an upgrade for $85 additional. After exploring the hotel, I thought it wasn't worth it, cut my losses after one night, and headed for the Brown. Besides the strong food odor and the construction going on outside (they are building an atrium), the worst problem was the smoke. Despite having a non-smoking room, the meeting rooms across the hall did allow smoking, and everyone would congregate outside the rooms to take a puff. There are actually ashtrays, bolted like sconces, right outside your door. Note: each room has dramatically different decor, so if you don't like what you've got, another room might have blond faux wood instead of mahogany. Admittedly, the location isn't bad and I was sort of fascinated by the olive fixtures in one of the bathrooms.

      Galt House is three star in process of becoming a four star hotel

      from

      The Galt House lobbies are nearly complete and beautiful, and about half of the tower suites are renovated and first class. The Sunday brunch at the 25th floor Flagship was delicious with an awesome view, two revolving areas, and lovely food bar arrangements with fresh flowers, waterfull, and sculptures, although the woodwork has not been renovated yet. The unrenovated standard rooms are clean, large, and comfortable. Ours had new carpet and bedding, new TV, a great view of the river, and adequate but outdated furniture. In 2005 it will all have been renovated. Right now it's in a state of progress. We were pleasantly surprised, even though rates are doubled for Thunder Over Louisville. We did learn that using services such as ******* for reservations here will get you the least desirable rooms near public service areas.

      Terrible place to rest your head

      from

      My husband and I recently stayed at the Galt House for a romantic weekend away. Little did we know that the entire hotel experience would be a disaster. We arrived on Friday afternoon only to check in to our room and find hair all over the bedsheets. In addition to this disgusting find, the room was dark and dirty and there was stains on the carpeting and chipped wood in the bathroom. The whole 3rd floor smelled like a greasy cafe and our room was directly adjastent from where I assume they store supplies for the restaurant. My husband and I decided not to continue to stay at this hotel and checked out after only one night. It was disgustingly dirty, smelly and out dated and we will NEVER stay there again and I don't recommednd anyone else do either. By the way, the management did not even bother to offer us a refund of our charges for the evening. What a poor example of a hotel!!!

      The Galt House is coming alive... finally!

      from

      Just returned from a conference in Louisville and was pleasantly surprised at the renovation taking place at the Galt House. We were on the 15th floor of the East Tower and the room was PHENOMENAL! I have been staying at The Galt House for over 15 years and for 15 years I have been waiting for the place to get with the times. I told a collegue not to expect much, but was I wrong. In two years time, many of the rooms have been renovated and look great! Gone are the browns and yellows of the early 1970s. Elagance is the standard now. However, the lobby right now is nothing short of destroyed and convenience in check-in is lacking. Bell Hops were everywhere, but this was a state convention so that should be expected. Parking is attrocious, but we didn't have to pay... which is not what we expected. Signs say $5.00 with hotel validation... $12.00 a day if you forget to get validated!

      There is now a pedestrian walkway all the way to the convention center... so inclimate weather is no longer an issue. All I can add now is, "Congratulations owners/management! It's about time!!!" I will definitely stay another 15 years!

      This hotel is great!!

      from

      The Galt House is the home to the State FFA Convention and more recently, the National FFA Convention. I have been to the Galt House a total of five times, four for the state and once for the national conventions. There are numerous places to go around the Galt House. If you walk outside the door you can go for a ride on a horse and carriage. Down the boardwalk you see the Bell of Louisville and many other steam boats. Walk a little further and you can go to Joe's Crab Shack, the best place in town to eat (if you like seafood). Especially if it's your birthday!Not even a mile away is the Louisville Slugger Museum, and a few blocks away is the Galleria Mall. The hotel has an outside swimming pool on the third floor in the east side (always cold, even in June) and a revolving restaurant. There are fountains on the side of the hotel to cool your feet off.This is one of the best hotels I have ever been to. It's so close to everything and the service within the hotel is great.

      Would not stay there again!

      from

      Hi We stayed there on 12-1-03. The hotel is under construction. It was difficult to know where to park the car so that we could go in and find out what hotel room we would be in. This is a large hotel and there was no one at the door to greet you. It was a long walk following paper signs to the front desk. The hotel has 2 towers, we registered in one hotel and parked the car under it. We than had to carry our bags to the other tower. It is an old hotel that is in need of a renovation. They have a revolving restaurant on top that is only open till 3pm on sundays. Several of the other eateries were also closed on Sundays. We ate at the Riverside restaurant Sunday evening. The food was fair, the staff was very slow although the were only about 10 people in the whole place. The room colors were horrible, and in desperate need of a decorator. The hotel did not have a gift shop. It had a counter on the second floor that sold candy and cheap gifts. I would not recommend this hotel. tina

      Reunion 305th Bomb Group 17 thru 21 Sep2003

      from

      We stayed there for 4 days during the reunion of the "305th Bomb Group and enjoyed the Galt House very much. Wonderful place to stay.

      Tremendous stay at the Galt House

      from

      I stayed at the Galt House Hotel for a conference last year and the service and every part of my stay was awesome. I am looking forward to coming back with my family.

      TripAdvisor Reviews Galt House Hotel & Suites Louisville

      4.00 of 5 stars Excellent
       

      Travel Blogs from Louisville

      SIR GWAIN DAY 1

      A travel blog entry by kennethholbert on Nov 11, 2014

      ... takes the axe from the knight and was preparing himself but then sir Gwain, his nephew, takes the axe from the king and told him he will do the challenge. the king released the axe and allowed sir Gwain to continue. The knight told him the terms set forth as followed: if i can speak afterwards then you must ...

      SIR GWAIN DAY 2

      A travel blog entry by kennethholbert on Nov 11, 2014

      ... have or found in the next three days. the third day Sir Gwain didn't trade anything because the only thing he had to trade was a gurtel that a maid made him and told him that it would keep him safe from harm.

      After the third the guide and Sir Gwain set out to the holding of the green knight. on the way the ...

      Day 2

      A travel blog entry by timably on Nov 11, 2014

      ... the women today.

      A year passed, so I knew I had to begin my quest to the Green Knights house. Part of the challenge was if he was unable to speak after I hit him with my ax, then one year from the day I would return to his house and he would have the chance to hit me with the ax. I visited a castle for a few day before I made my way to the Green Knights ...

      The Battle

      A travel blog entry by zthom on Nov 11, 2014

      ... him. He just picked up his head, got back on his horse and off he went.

      A year went past and it was time to go back to the Green Knights castle and do our challenge again. By this time, it went from a challenge and turned into a battle between the two of us ...

      Kentucky

      A travel blog entry by hyoung74 on Oct 19, 2014

      13 photos

      ... was a retail and restaurant area which was just getting in the swing of things for the day - opens at midday on Sunday.

      Had lunch in a park on the river bank area. There were stalls with covers which seemed to be ready for something and as we left it looked as though people were arriving to set up stalls. The sun was out and it was a very pleasant place for our lunch watching the people walk their dogs and others jogging.

      Took the road less ...

      Traveler Photos Galt House Hotel & Suites Louisville

      Kevin Hart Show in the Ville
      Louisville, United States
      Kevin Hart Show in the Ville
      Louisville, United States
      Kevin Hart Show in the Ville
      Louisville, United States
      The Galt House
      Louisville, United States