Historical Traveler Reviews of Gallery Art Florence
One of our favorites!
from A TripAdvisor Member
My husband and I stayed at the Gallery Art Hotel for three days in April '04. The location was amazing, within five minute walking distance to all the major sites. The service was excellent and we got a room with a view of the Duomo. At night we went around to several bars in the city but felt that the bar in the hotel (Fusion Bar) had the best local chic crowd. We loved this place!!!
The best staff!!
from A TripAdvisor Member
I enjoy my stay veru much, the staff was very helpful, expecially Jakomo, Jan Simon.... Very good location, and dinner suggestions. I'll be back as soon as possible....
Great Location with poor service
from A TripAdvisor Member
The hotel itself was very well appointed and you could't ask for a better location. The buffet breakfast was lovely though high priced and I enjoyed the room itself very much. However, while the front desk was very helpful and polite I can't say the same for the bar and restaurant. We were treated VERY rudely by several different members of the bar staff on more than one occasion. I am a very seasoned traveler and have often defended the Parisians against the steriotypical comments regarding rude waiters, but the staff at this hotel made the cafe waiters in Paris look like good will abassadors. Just drink and eat elsewhere and you'll love the place.
Thanx
from liam_9
reading at comments I feel like I have been in another hotel!! From my experience service was really great and people made each single day special to us.It was a great experience! I would defenatelly suggest it!..I still remember some names that made my holiday special, ciao Emma, Jean, Segio and all the others!
Great location, horrible service
from A TripAdvisor Member
Although the location is practically perfect, the service is dreadful.
Considering what we were paying, we were very disappointed.
Awful Service
from A TripAdvisor Member
Too bad the service was awful for the dollar. I would recommend the location but the personnel all thought they were doing us a favor for paying our bill. Would never recommend, and by hearing what the other guest were saying at breakfast I dont think they would either.
Don't miss the point! Too cool for skool?
from A TripAdvisor Member
We arrived after the thrill of a drive through the streets of Florence that would rival the Italian Job! Fantastic location and slick boutique style decor.
However, the hotel staff should be reminded that they are not staff in the Georgio Armani shop and there to ensure all guests are made to feel comfortable (lose the attitude!)
Would thoroughly recommend the sister hotel opposite - "Hotel Continentale" - the rooftop bar provides the most amazing views of Florence and provides genuinly cool yet friendly service. A fun hotel that hasn't lost its sense of humour. That's the point!
Gallery Hotel Art is stylish & comfortable
from litotra
Just returned from Italy. Stay at Hotel Gallery Art was very pleasant. Reserved a Jr. Suite and thought they gave us the wrong room because it was so large and more like a full suite. Good location right by the Ponte Vecchio but on a very quiet street. We drove there from Umbria and had no trouble finding or getting to the hotel. Excellent service and air conditioning. Would definately stay there again.
Luxury & Location
from A TripAdvisor Member
The Gallery Hotel Art was pure luxury - from the heated towels to the bounteous breakfast buffet or breakfast in our room - champagne for breakfast on our last day! Step out the lobby door, which is being held open by a distant relative of Lorenzo the Magnificent and you're in the most magnificent city in the entire world. Wonderful.
Modern gem in the renaissance capital
from A TripAdvisor Member
My husband and I visited Florence in May of 2002, and we picked Gallery Hotel Art for its location (a stone-throw from Ponte Vecchio) and modern decor. The Ferragamo family has done an excellent job creating such a modern sanctuary amidst the renaissance capital. Across the river, the Lungarno Hotel, under the same Ferragamo ownership, is equally impressive, albeit with a very different atmosphere.
Hotel Art's room is medium sized, with all the amenities of a four-star hotel. We particularly liked the hotel toiletries, soaps, bath salt and all. The concierge was also helpful, shaking his head when I asked for tickets to Ufuzzi with a short notice. He managed to get them for us, as well as booking a hotel for us in San Gimignano (our next destination). Yes, the breakfast was delicious, and provided the necessary fuel for the rest of our day.
We have recommended this hotel to many of our friends who plan to visit Florence. We will definitely put the Ferragamo hotels on top of our list for our next visit!