A very comfortable, quiet, friendly place

I live in San Francisco, but I needed somewhere to sleep recently while I had some work done on my flat. I wanted to be within walking distance of my downtown office. Since I normally never stay in hotels here, I did some research on tripadvisor.com and went in person to look at several recommended places. One was under renovation too, one was on a very noisy corner, and the third was too "backpacker". I ended up at the Galleria Park for four nights during the first part of July 2004. I had a very nice room on the 7th floor on the Kearny Street side.

I had reserved a queen, but received a double, which was fine as it gave me more space. The room was spacious and clean, with high ceilings, a large window that opened (I hate windows that don't open), and new-looking paint and carpet and furnishings. The bed was very comfortable. The bathroom was small but clean and bright and functional, with lots of towels and nice products. The water pressure was a little low, and I would have liked the showerhead to be raised a bit (I'm 5'7" and had to slouch). The large closet contained an ironing board, iron, extra pillow and blanket, and even an umbrella, as well as lots of hanging space. There was a small refrigerator and the usual honor bar items, but it opens with a regular key, and you could put your own items in it if you liked. I slept right through the modest street noise (my own flat is much noiser), and I never heard any sounds from anyone else in the hotel. They offer coffee in the morning and wine in the evening in the front lounge in front of the fireplace. The first night I tried dinner at the restaurant (Perry's), and was underwhelmed, but there are better restaurants in the area. The hotel is close to but not in the craziness of Union Square and the theatre district, which is all to the good, I think.

I would be happy to stay here again, and will recommend it to visitors. I stayed for $97 for the first two nights and $109 for the second two, and considered it a bargain (of course, there is a stiff San Francisco hotel tax on top of that).

Great find!

Great find! Right by Union Square. Great service, inexpensive ($109), rooms were very nice. Why pay for the huge chains? This is part of the Kimpton Hotels and they are all great hotels. Great bar!

Great staff comfortable room!

We stayed at the hotel for two nights over Valentine's weekend. The staff was incredible. Everyone was helpful and they went out of their way to make sure that we were comfortable. If you rent a car like we did the hotel has valet parking for 30.00 a night. Totally worth it.

The valets will bring your car up and down as requested throughout your stay. We stayed in a King studio room for 124.00 a night booked directly with the hotel. Be sure to request a quiet room, I've heard that a few of the rooms are on the busy side of the hotel. The room itself was spacious, the bed was very comfortable as were the pillows.

The shower and bathroom was a bit small but the Aveda bath products made up for the size. For the price, we'd definitely stay here again.

The hotel is centrally located and it's easy to get around by public transportation and car. The hotel restaurant, Perry's was wonderful.

The food and service was great. We ate here two nights in a row, even on Valentine's day.

Excellent but for one thing.

I have stayed at this hotel three times , when I come to trade shows.

The hotel staff are excellent they have reserved wonderful restaurants for me everytime, the wine reception is a great way to end your day & start your evening. My only but is the road can be very noisy of course this is not the hotels fault but I now always request an internal room to keep the noise down... I highly recommend this hotel & the wonderful, friendly, funny staff.

Great hotel

Stayed on 18 & 19 Oct. Very friendly staff. The room was small but very comfortable & clean. Decor pleasant. Bathroom was spotless! We asked for a quiet room & got one facing the internal courtyard which was great. Internet use was free. Would highly recommend it for short stays.

Good Location and Personalized Service at the Galleria

I stayed at the Galleria Park in September and was pleased with the central location and personalized service. The hotel is located about 2 blocks from Union Square and about a 45 minute walk to Fisherman's Wharf. The lobby is quaint but starting to get a bit worn. The check in staff was very personable and helpful in planning my day trips. The rooms are well appointed except for the bathrooms which are showing their age. The wine reception in the early evening is a nice touch and a great way to get to meet other people and the hotel staff. There is always complimentary coffee and tea in the morning, but the hotel is located a block or so from a Starbucks. The outdoor garden located off an upper floor is a tranquil spot to catch some rays and catch up on your reading. The hotel is on a busy street so I could hear a bit of traffic noise. Over all it was a very enjoyable stay!

Loved The Galleria...Kimpton Boutique Hotel

I planned a surprise birthday week-end for my sweetheart, and booked the Galleria Hotel. We desired a quiet , small hotel, with unscented cleaning products, in a convenient area. The location of this hotel is perfect, and it not only provided a quiet room, it did not use any kinds of scents in our room or the lobby, but the staff was delightful and incredibly knowledgeable, and helpful ...from restaurant recommends to colouring routes on the map to guide us through different districts, and onto a drive along the shore! The hotel provides coffee and tea in the morning, and a choice of wine from 5:30-7:00....compliments of the manager. We paid $109.00 per night ...price included taxes and parking! We absolutely loved it!

Would return in a heartbeat!

We were very pleased with this hotel. It is old, and the paint /wallpaper were a little worn, but everything else made up for it. The king bed was comfortable, and linens clean & crisp. Tall ceilings and very quiet. The staff was some of the friendliest I've ever encountered; helped with restaurants, public transportation, cheap parking. Walking distance to Union Square, Chinatown, and even North Beach (20 mins). Would stay there again in a minute!

Excellent

We stayed in the Galleria Park in July 2003. Everything we could ask for in a hotel, certainly the best of our trip to the US and Canada. Staff genuinely friendly. Free wine reception each evening from 5:30 to 6:30! Roof garden at 3rd floor level. Free Internet access from business centre. Room not particularly big, but more than sufficient. Clearly run by thoughtful people - all the usual hotel services, but lots of extras that you don't usually find - umbrella in the romm, extras for sale in the mini-bar like city map, personal toiletries. Good environmental policies. Got excellent discounted room rate at travelalley. We will definitely be back to this hotel.

Bait and Switch

Don't be duped by room descriptions - I reserved a King Premier but was booked in a full bed in a tiny room. Desk tells me that I shouldn't have relied on reservation description, as they only offer run of the house (least acceptable room) reservations. Even upon showing them a confirmation letter with details of room, they claimed they have no control over those descriptions.

I was not able to negotiate a lower rate for a threadbare, well-worn room. Much complaining resulted in being moved to a King bed room, but it was well worn - you could see the floor through worn spots in the carpeting and chunks of the wall was missing. Nothing at all like the pictures on their website.

Many amenities in description did not exist or were no longer available. Service was rude an argumentative. Take a pass on this hotel, even if it appears to be more affordable than others. For the price here, you can get a much, much better room through a discount broker.