New Orleans Courtyard Hotel
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How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
- Pets allowed
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Historical Traveler Reviews New Orleans Courtyard Hotel
Nice and charming clean hotel, at the edge of the French Quarter, with a mini swimming pool in the patio of a typical New Orleans house 2persons 88$ double room and breakfast, at 10 minutes walking from the Missisipi. As anywere, some nonfunctioning electrical wall-outlets, but kind staff... Hard to beat value for money!!
Miserable sleepless night
We woke up with marks on our backs from the springs in the bed. Very uncomfortable. Bathroom had plenty of cracked tiles. Towel rack was rusty. Hotel was located within blocks of a housing project. Breakfast was served in the bar. Pool was dirty. Same lady that checked us in was the bartender also. She was in slippers! At checkout, neither of our credit cards would go through their system. Definitely would not stay there again.
I have to say that this is just an OK hotel. Its on the very edge of the French Quarter (really technically its across the street from it) so its a bit of a hike or cab ride to where the action is. The room was clean but not particularly luxurious. Its about a 2.5 star hotel in my book. The aircon system was actually good. The room was on the first floor and the windows were boarded up so no natural light in the room. Staff was friendly and helpful. If I were comming to NOLO again, I'd probably try to stay someplace a little closer to the heart of the French Quarter. If the town was heavily booked up I would consider staying here again.
Laid-back and comfortable
My husband and I, our teenage son and teenage nephew stayed at the French Quarter Courtyard the week before Mardi Gras in Feb. 2001. I think the hotel was privately owned then and has since changed hands. Anyway, we enjoyed our stay. Our room was spacious, clean and attractive but not fancy. We had a great pillow-top queen bed in our room. The boy's room was not as nice but it was fine. The staff was friendly and helpful. The pool was very old and not spanking clean but we weren't afraid to use it. The air conditioning vent in our room was kind of clanky but we got used to it. The lobby was kind of smoky but not terrible. There was a sort of average continental breakfast. Overall, sort of funkily charming, laid back, but comfortable, and was a pretty good bargain at $89.00 per night.
Not for real!
This place was pathetic to say the least. We had to pay before we arrived and then when we told them we didn't want to stay we still had to pay a $50.00 plus tax fee. The so called court yard had a pool that was so filled with algae on the bottom, sides and steps you would have gotten some kind of disease for sure. The rooms were bad bad and the so called 4 poster beds were maybe two or three poster beds. A word to the wise don't even waste your time on the site.
I thought it was only us who's reservation didn't exist when we got to the hotel!! After 3 flights to get to NO, I could do without being told by the worst hotel staff ever I have no reservation - it was too much. They took our paid hotel voucher looked at it and said 'Do we still deal with this company'. After deciding we could have a room because someone hadn't arrived yet, it was the pits. Absolutely tiny, dark and no closet, I felt very unsafe even sleeping here. The hotel was in a dodgy area right on the edge of the Quarter. After 3 phone calls at our expense to the travel agent during the course of the night, they strangely found our reservation, but at their sister hotel, The Ambassador, which was 100% better, we were so glad to leave. DO NOT STAY HERE
Room small and too warm
As an LA resident, we've never stayed in New Orleans before. We paid $99 for a room that was very small and very stuffy. Fortunately, the weekend we stayed there the humidity was unusually low and the temps relatively moderate around 89 degrees. The thermostat in our room said not to lower below 75 or the unit would freeze so we kept the lights off when possible to help keep the temperature down. I'd hate to be in that room in August. It would be unbearable.
We were looking for atmosphere, and they tried to create one. However, there were water stains on the wall and the room looked seedy. The service was okay, but not exceptional. Wouldn't stay there again.
Horrible, horrible front desk people
Just returned from New Orleans. I arrived at the hotel late on a Wednesday, to be told that my name was not listed in the system, nor was the name of my friend who was to be visiting me. The woman at the front desk tried to get me to use my credit card to reserve another room--she said that just because Travelocity had been paid (I had my confirmation) didn't mean that they had been paid. I called my friend's cell phone number and he said "Where are you? I'm in the room waiting." I told the woman at the front desk that he was already checked in and gave her the room number and she said "Oh, okay".....after a long flight that was delayed over and over, I was NOT happy about that at all. The phone didn't work, the front desk was advised several times but appeared to be less than interested in getting that situation resolved.
Other than the phone problem, the room itself was fine.
Would I stay here again? No. I was told countless times by others that the hotel is in a scary neighborhood, and the problems with the front desk staff (either fire them all or make them get re-trained, for pete's sake!) causes me to not recommend this hotel for anyone.
I will return!
The French Quarter Courtyard Hotel is a small, charming hotel, located just at the far boundary of the French Quarter. It is close enough to walk to all the attractions and far enough to be quiet and peaceful. The staff is wonderful, very accomodating. The rooms spotless, and charming. Our room opened onto the Courtyard and featured a fireplace/sitting room and 2 four-poster beds.
Bait and switch room rates
This place is a rip off. I booked online for one night at $59. Before arriving, I called and confirmed the reservation. Upon arrival, I was told that my credit card was no good and that the reservation had been cancelled. There were rooms available, but at a rate of $149! There was no problem with the card. They just wanted me to spend an extra $100. When I asked the clerk why he didn't tell me this when I called to verify my reservation, he said that the reservation was in the system but that it had been cancelled. This he didn't think worth mentioning while I was on the phone! I'm not finished with these guys. I'm going to write letters to the online booking agent, the BBB, the mayor's office, the Governor's office, and anybody else I think might care. Don't let these guys rip you off!