Fremont Hotel and Casino
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How has this hotel rated in the past?
For a downtown hotel, it was better value for money and even close to transport to the strip, but i was extremely disappointed with the lack of customer service towards a new guest (i.e. someone who doesn't gamble a whole lot or someone who comes here to the hotel regularly). Check in was an absolute nightmare, the attitude on "monica" was terrible, and having experience of working at a hotels front desk i was in complete shock. I purchased the hotel online and was told by the agent it was a 50$ deposit when i arrived i was told not ,in no in certain terms it was $100 and that i wouldn't have a room if i couldn't come up with the extra $50. I am a budget traveller and only pay out for stuff if i really need it or want it badly, but even the duty manager (as big as he was) even tried to bully me. Facilities - well as you can imagine all the slot machines you could ever ask for, amenities in the room - ask for a room without hairs in the bathroom which aren't yours. Food and drink - bars felt so enclosed into the wall there wasn't much space to move. Lanai Express - ask for fresh sweet and sour chicken unless your teeth can handle stones for chicken balls. I was however completely impressed with the grille, the duck is to die for and totally worth the higher price. The check out was just as bad again "Monica's" attitude stunk like the sewers, but yet i noticed that if i wasn't from Hawaii i was not good enough to have the service everybody deserves. At the end of it all i made a point of predominantly only using the hotel to sleep and would NOT recommend this place for newish visitors to Las Vegas
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsFremont Hotel and Casino Las Vegas
Historical Traveler Reviews Fremont Hotel and Casino Las Vegas
I just returned from a 4-night stay at the Fremont. My hotel room was very nice and served its purpose as a place to sleep, shower, and house my belongings. The bathroom is kind of small, but it was clean.
While playing the slots, I found the cocktail servers plentiful and the cleaning people came frequently to clean around the slot areas.
The Paradise Buffet was okay. The Paradise Cafe could benefit from faster service. The Lanai Express makes good pancakes.
I recommend staying there because it's a good value.
my husband and I stayed at the Fremont to celebrate my birthday. we just stayed one night, but we had a great time. we just wanted to relax and have a good time and that's what we got. they're valet is really convenient and much welcomed because we just drove 3 and a 1/2 hours and the last thing i wanted to do was try and find parking and have to haul all my luggage to the hotel. it was nice that as soon as you entered the hotel from the valet area, the check-in desk is right there. you dont have to walk around a huge hotel lugging your luggage around. then the elevators to your rooms are located right across from the check-in desk..nice. the room was comfortable with a nice view of the fremont strip. the exit from the hotel to the strip is really close to the elevators. it was just nice to have every thing so close and convenient. i have no complaints about the fremont. i had a great time. not much to actually do on the fremont strip, but, ehh, i still had a good time. ( p.s. dont forget to check out the shrimp cocktails at the Golden gate hotel....yummy)
The first time we went to Las Vegas we stayed on the strip. I felt disappointed. It was not what I had imagined. This time we stayed downtown at the Fremont. We didn't get a special rate. In fact, at $60 we could have stayed elsewhere. From the time the valet took our car to when the bell captain had our bags was under two minutes. It took about the same time to check in and we were on the way to our room. The room was not luxury. It was old and plain and clean and smelled nice. We went there to sleep and get more money out of the free room safe.The casino was fun and, despite the work being done on the canopy, the Fremont Street Experience was very cool. (We could have been at the Bellagio not watching the broken fountains.)I'm ready to go back and will stay at the Fremont again. They acted like they expected us and they acted like they were glad we came.Maybe next time we'll use the safe to store our winnings.
Liked downtown better than the strip....
We were in Vegas for a conference - we stayed two nights downtown at the Fremont - and found ourselves pleasantly surprised. Hotel was older, and room was small BUT the staff was friendly, the room was clean, and we LOVED being in the middle of the Fremont Street action - loved the pedestrian mall - no long walks like on the strip. Plenty of places to eat and drink, lots of shops, casinos of course. Didn't win, but then again, we don't on the strip either. A nice place to eat downtown in Main Street Station brew pub - great microbrews, and good, cheap happy hour food. The Fremont Street experience is awesome. We went to the strip for the next two nights - The Venetian - but would go back to the Fremont, definitely. Inexpensive, and fun.
Absolutely love the Fremont
My husband and I stayed at the Four Queens over Valentine's Day for a relative's wedding. We were comped. We really enjoy the Fremont, from the valet parking to check-in. There is never a line at check in and the staff has always been super friendly. In order to park your car, you must use the valet service, which is great. The only problem we encountered was the toilet. We called security and there was a very friendly maintenenace person in our room fixing the problem within 15 minutes. We are not heavy gamblers but you do not have to be to get free room offers in the mail. The rooms are average. We do not like any of the restaurants in the Fremont. Slots are a little tight Overall, to enjoy the Fremont Street Experience, the Fremont Hotel is the friendliest.
The "Let it Ride" table payout limits are so low, if you were to get a royal flush they would rip you off for $40,000. The buffet was awesome, but run through the casino before they steal your money.
I would defintely not stay at the Fremont Hotel ....
I would defintely not stay at the Fremont Hotel again. Our stay was ruined by unfriendly staff, rude waitresses, and unhelpful maintenane people. And if that wasn't enough, our room was right next door to the loudest construction site ever. Of course we complained and requested another room and were told "no" . . . they were completely booked. Our first anniversary became a nightmare due to our stay at this horrible hotel.
In June my bowling partner and I were fortunate enough to be able to use the 4 day free stay at the Fremont. I have been able on several occasions to use the promotions offers that I have been sent from the Fremont. My partner likes to swim and so we were most happy to learn that we could now use the pool at the California. We have always had a comfortable, clean, non-smoking room. Housekeeping is excellent, the buffet is great. This time we also ate at Tony Roma's. We sort of treated ourselves before going to the show. The previous December I had also taken advantage of a four day free stay. My daughter came with me.
Stayed at the Fremont May, 2003 for three nights which were comped. Liked the idea of being right on Fremont Street, in the middle of all the action. Staying downtown is unique, because when you need a break, just go to your room. Staff was very helpful, and the room was adequate. Small, clean, with few anemities. No hair dryer, iron or ironing board, but the price was right. Staying downtown is so convient, and the machines seem to pay far more frequently than on the strip. Would stay again at the Fremont, if the rooms were free or cheap. Lots of action and so many places to visit within a few blocks. This is not for everyone, if you want expensive and classy. Just a nice friendly, inexpensive stay.
I made my reservations fairly early, and specifically asked for a room close to the elevators since I am disabled. I was assuredthat they would do this, and make sure that a bath seat would also be in the bathroom. Iwanted to have a no smoking room because ofallergies. Upon arrival, I was given a smokingroom that was near an elevator, but I had to walkup some stairs to get to the room. Since I am disabled, it was impossible for me to get to theroom. My husband went back down to the woman who checked us in, and complained. We were then given a smoking room in room 839. Thesmell in that room was terrible. I called to complain and housekeeping came in to spray theroom with frebreeze. It helped a little, but its impossible to get all of the smell out of the room.This was the worse experience that I have everhad at any hotel in my lifetime. I was verydisappointed to say the least. We were meetingrelatives there who were flying in from Hawaii andWashington state. Considering the amount of money that we have spent during our visit, I would think that we would have gotten betterservice. My parents especially like staying at yourhotel, but if this kind of thing happens on a regularbasis, then perhaps we should consider anotherhotel for our next family reunion. I hope you cando something about this. . . . . perhaps educatingyour staff at the front desk would help. While I wasgambling in your casino, another woman told methat she had this same problem before too. Shewas from Hawaii, and told me that some of her friends were complaining too. Apparently, this has been occuring with other of your customers, too. I would appreciate a response from yourhotel, and some tips that perhaps would make mynext trip less stressful in the future. Timothy and Lynette Floyd