Great location, room & service

My wife and I went for a romantic weekend. The room, with a balcony and great view was perfect. The staff was great and secured us tickets at the last minute to a show and recommended a great local restaurant. Will stay again if ever in Toronto. The location is great for access to museum, shops and restaurants.

"gorgeous"

we stayed at the four seasons in september,i have to say this is an outstanding hotel,from the very polite valet to the desk staff and the bellhop,the staff were the most helpful ive ever come across,we had an executive suite,a stunning room with a seperate sitting area and two lovely bathrooms.

the bar and truffles restaurant were just class and spotted one or two celebrities.

if you are going to toronto and you want to be spoiled in luxury,stay at the four seasons.

Was not impressed

I was not impressed with this hotel at all. My husband was invited to stay here for a company reward trip for outstanding performance. I was so excited to go because I heard the Four Seasons was the best. I was so dissappointed. This hotel was old. The rooms were nothing great. No one greeted us when we walked in the door. I had heard the Four Seasons had the best customer service and I didn't see or feel it. There was one tiny gift shop. They had turn down service but there we no chocolates. I just expected more little special touches that I did not see here.

Think Twice

Just returned from 7 nights at this property. Don't stay on the 15th floor as it is musty and outdated. It's an unassuming building/foyer. 2 drinks at the pool were $33! The suite was nicely furnished, the huge bed was ulta comfortable and the service excellent. Great for celeb watching!

Just not quite right

Stayed here a few times, and always found that something was missing. The rooms are okay - bland, but okay. Service is spotty - though found the wait staff in the downstairs bar excellent and friendly (could not say same for rest of staff). If there is a celeb-laden event in town you practically have to go through DNA testing to prove you actually ARE staying in the hotel - and the 'security staff' NEVER apologize for their rudeness.

Other than the celeb spotting potential I'd say this place is very over-rated.

Great place to stay in Toronto

Just returned from a pleasant five-night stay at this hotel. Lovely rooms, great Four Seasons service as one would expect, terrific staff. It was busy with a combination of business and holiday guests and there was no stress on the hotel staff to meet needs. They organized a halfway decent tour of Niagara Falls for me with Grey Lines, nothing out of this world but not bad either. Other than that, I used the pool, restaurant, phone and room and found it a terrific place to stay on my mixed business and personal trip. Negative is that I had requested a smoking room and there were none left in the deluxe category when I arrived at 6 pm and elected a non-smoking room and did not bother to change as they offered to me. It is better for my health that way and I slipped out each morning for a Starbucks and a cigarette, rather than room service breakfast so without realizing it I saved money too and the hotel saw less banquet sales.

Four Seasons for me

My husband and I recently returned from a combined business/vacation trip to Toronto. I had read numerous reviews of the hotel before choosing the Four Seasons over other luxury category hotels in the city. The only thing that might have had some relevance was that the room is definitely not glitzy. However, it is more than adequate in size and the bed is extremely comfortable , particularly the linens and pillows.

Robes and towels were very nice, also.

Service is what the Four Seasons is known for and this hotel did not let us down. We arrived during their busy festival time of year and when they have special dining called 'summerliscious'. (Fixed prices for dinner menus at participating restarurants) Both of the Four Seasons restaurants participated in this program which was nice except you could not get a reservation for Truffles, the Four Seasons signature restaurant even when we were staying five nights.

With some strong complaining, we did finally get a reservation at Truffles and had a beautiful dining experience.

There are so many extra little touches they do such as bringing around a fruit kabob when relaxing by the pool.

Do not miss an opportunity to stay at this hotel if you will accept the fact that the rooms are not as

well appointed as you normally experience with Four Seasons.

Rooms need updating

This has to be the worst four seasons property they have, the rooms are really nothing special, can't really figure out why everyone thinks it is so great, of course the service was excellent, but with regards to the room we might as well have stayed at the holiday inn. i expect more from the four seasons, especially at such prices.

Exceptional in every way

My wife and two children (ages 12 and 15) stayed at the Four Seasons and it was exceptional in every way. Sophisticated elegance throughout the hotel, excellent service, five star dinning (both formal and informal). The outdoor/indoor pool was stunning with a beautiful deck and staff would continually attend to us with moist towels, fruit and complimentary soft drinks. We were pampered in luxury and exceptional service from the moment we arrived untill our departure. Best of all it was reasonably priced through a great package deal we obtained from the hotel. Anyone traveling to Toronto who really wants to be pampered in luxury and exceptional service would be crazy to stay anywhere else, especially given the reasonable rates. We have stayed at the best and highest rated hotels throughout the U.S. and Europe and we consider this hotel to be one of our favorites.

Wonderful Service

My husband and I took our kids (ages 6 and 2) to Toronto for a long weekend getaway and stayed at the Four Seasons. The service was outstanding and they treated our kids like royality. From the personal welcome each received at check-in, the in-room delivery of gingerbread cookies (which they could decorate with icing and candy) and milk, the child size bathrobes, and the decent selection of childerens' pay-per-views made for a very enjoyable family experience. We will definitely stay at the Four Seasons the next time we are in Toronto.