Four Seasons Resort Koh Samui Thailand
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Historical Traveler Reviews Four Seasons Resort Koh Samui Thailand Ko Samui
Matter of Preference
Our holiday at Four Seasons Koh Samui didn't start so well... when we arrived at the airport, there was no one to receive us, so we had to walk around in the rain with our luggage to try and find our driver. Luckily we found him and the trip to the hotel went smoothly. We booked a one-bedroom villa with a view of the bay, but the villa we got only had a view of some treetops with hardly any sun over the pool area and hardly any privacy as the villa next to us looked right over our pool. We asked for a different villa and were shown two others. We decided to go for 802, which had a lovely view of the beach, the ocean, and another little island across the ocean. This villa however, had hardly any privacy. Getting around the hotel is very difficult; you have to 'book' a buggy at least 15 minutes in advance before you can go anywhere (even to the beach which isn't far). The interior design of the rooms is utterly stunning - this place could be paradise when it's done. Unfortunately there were still a lot of construction going on while we were there, so instead of listening to tropical birds singing while we relaxed on our daybed, we were forced to listen to hammers, saws and drills. We were supposed to spend 8 nights there, but ended up checking out after just 1 night - the noise was too much to handle. The manager was kind enough to offer us 50% off our final bill if we stayed the 8 nights, we still moved to another hotel as the noise was seriously unbearable. Since we were only there for one night we only had 3 meals there, the service was good and the staff were all very friendly. If you like being spontaneous on your holidays, then I wouldn't recommend this hotel, even though the villas are beautiful, it does feel like you're 'stuck' in it. When you make your booking, make sure you book the view that you'd prefer (unless you don't mind looking at treetops and nothing else). Btw. The hotel that we moved is called Sila Evason - do have a look at it. We absolutely loved it. All in all, I'd say its about preference, what kind of holiday you like and what you do on your holiday. This hotel certainly didn't fulfill our needs.
Steckt noch in den Kinderschuhen
Habe hier das chinesische Neujahr in dieser nagelneuen Ferienanlage verbracht.
Pros: Grossräumige Villas mit privaten Verandas und Pool. Sehr moderne, asiatische Möbel die sich toll mit dem Four Seasons Stil verbinden lassen. Das Essen war erstklassig und es gab thailändisches und italienisches Essen zu guten Preisen. Es gibt auch einen kleinen Privatstrand mit ziemlich klarem Wasser
Cons: Die Ferienanlage war gerade mal seit 2 Wochen auf als wir ankamen, von daher war der Service noch ein bißchen in der "Lernphase" (war zu erwarten).
Die Ferienanlage ist sehr gross und man braucht einen Buggy Service. Hauptkritik war, dass die Villas in Privatbesitz immer noch Baustellen sind, von daher gab es doch relativ viel Lärm vom 9 Uhr morgens bis 18 Uhr abends (konnte man vom Strand und auch von unserer privaten Veranda hören). Sieht so aus, als ob die noch 2 bis 3 Monate brauchen, bis die Bauarbeiten fertig sind. Hätte ich von dem Four Seasons nicht erwartet und es wurde auch nirgendwo erwähnt, dass die Anlage noch nicht komplett fertiggestellt ist.
Alles in allem, eine sehr schöne Ferienanlage, aber nicht so gut (selbst wenn sie fertig ist) wie andere Four Seasons Ferienanlagen.
Stayed over Chinese New Year at this brand new resort. Pros: Spacious villas with good size private deck and plunge pool. Very modern Asian furnishings that blends Aman style with Four Seasons comfort. Food was excellent, both Thai and Italian and reasonably priced. Small private beach with fairly clear water. Cons: Resort was open for only 2 weeks when we stayed, hence service was a bit green (to be expected). Resort is very spread out over a cliff which requires buggy service to go almost anywhere. Key complaint was that the private owend villas are still under construction with noise pollution from 9-6 everyday (fully audible from the beach and your private deck / pool). Looks like at least 2-3 months before complete. Did not expect this from a Four Seasons and no mention was made of the property's "half finished state" anywhere. Overall, a very nice resort, but did appear to be a little substandard (even once complete) vs other Four Seasons resorts.
Wir kommen gerade von einem wundervollen Urlaub aus dem neuen Four Seasons Hotel in Koh Samui wieder. Die Lage im Dschungel ist fabelhaft, mit toller Aussicht auf das Meer und den weichen Sandstrand.
Der Check-in-Bereich ist einzigartig und atemberaubend - das muss man gesehen haben. Die Spa ist wunderschön und geräumig und das Personal gut ausgebildet und exzellent. Es gibt am Strand eine großartige Restaurantbar, wo es sehr locker zugeht. Zusätzlich gibt es dort noch ein etwas feineres Restaurant mit super Aussicht auf das Meer. Das thailändische und italienische Essen war von höchster Qualität.
Alle Villen dort haben ihren eigenen Pool und sind einfach nur atemberaubend. Die Badezimmer sind super! Der Service war klasse, wie immer in Thailand.
Ich kann das Hotel wirklich nur loben und wieder einmal hat Four Seasons ein "Traumhotel" gezaubert.
Die Geschäftsleitung war immer bereit, sich die Kommentare der Gäste anzuhören, auch wenn es dort kaum etwas zu verbessern gibt!
Dieses Hotel wird auf Dauer ausgebucht sein und ein "Hauptreiseziel" werden. Viel Glück und vielen Dank für den wundervollen Aufenthalt.
The previous reviewer did a great job and we'd agree with everything written there. We (stressed overworked Londoners) just returned from a 5 night stay which will stick in our memories forever.
The positives - the friendly staff who greet you graciously at every turn, the efficient airport transfers and at-airport check-in help (at USD110 plus service and tax these 2-way transfers are good value and really the only way to go), the idyllic beach with complimentary ice lollies and fruit kebabs, the efficient buggy service (at first we thought we'd walk the resort but it was too warm for more than a few steps!), the comfortable beds, the private pool with quality coffee maker, the views from the Lan Tania restaurant at breakfast, the quality of the fish at the Pla Pla restaurant, the courteous in-villa dining and thorough housekeeping services.
The less good - not much really. As gym-users we were disappointed with this facility - the equipment is fine but the room is too cramped and when more than two people are in there it's crowded and unpleasantly warm. The restaurant serving staff were friendly but not always confident and efficient (we were served a main course containing hair - it was quickly replaced and the chef apologised but it was still charged in full), and the English-speaking ability of some made menu explanations etc occasionally difficult. We also suffered two water outages in our villa (which were quickly fixed when reported) and a pre-planned day without electrical power while major works were completed which we accepted as part of the set-up effort and which is reflected in the introductory rate I guess.
We didn't leave the resort at all during our stay, preferring to relax totally and enjoy the great facilites. If you are an explorer and prefer getting out and about this might not be the best location for you. It is quite isolated and just getting out of the resort takes time.
Even at the introductory rate this is an expensive holiday by our standards and we found that meals in the resort restaurants, spa treatments etc are all pitched at London prices or slightly above. But there's no surprise there I guess - spend, let yourself go, forget the daily hurly-burly and enjoy!!
We have just had a wonderful holiday at Four Seasons new Koh Samui hotel. The setting is fabulous, Villas set in a jungle location with magnificent sea views and soft sandy beach.
The check - in is unique and breathtaking......it has to be seen .
The Spa is beautiful and spacious and the staff are well trained and excellent. There is a great beach bar and restaurant which are very informal. In addition there is a fine restaurant offering glorious views out to sea. The Thai and Italian food were of the highest standard. All the Villas have their own pool and are quite simply breathtaking . The bathrooms are stunning ! Service is superb as always in Thailand . I can not praise the hotel enough and once again the Four Seasons have created a " dream hotel ".
The Management team were eager to hear guests comments even though there is little room for improvement !
This hotel will be sold out and will become a major "destination".
Good luck and thank you for a wonderful stay.
Best place we've ever stayed......
Long story short, this is a truly fantastic resort that we are DYING to come back to.
We're fussy travellers from New York. Truth be told, if we are paying $650 per night for a villa, we expect it to be outstanding on every dimension - accomodation, service, food, attention to detail, etc. We've been regularly dissapointed at the other high end chains (e.g. Mandarin Oriental, Ritz Carlton) and boutique hotels in romantic destinations like Santorini. So, it was with some trepidation that we booked this resort, having never stayed at a Four Seasons and knowing that it was still under final construction (yes, fortunately they were honest about this in advance so we managed our expectations).
What made it so great?
- FOOD: my wife has an allergy to gluten (coeliac), so we contacted the head chef Andrea in advance. not only did he speak to with us in advance, but he told the other chefs, told the resort manager, checked every ingredient on his menus, and actually bought gluten free pasta and sauces. and ... - and this has absolutely never happened before - they actually baked fresh gluten-free bread for us every day and served it with every meal. unbelievable
- SERVICE: i cannot believe just how friendly everyone is here. they all say hello in Thai when you are passing them, and smile. its the little things, but its such a nice touch in a five star environment which are so often stuffy and condescending
- ATTENTION TO DETAIL: the little things that make all the difference, like the Do Not Distub sign, the huge bathtubs, mosquito coils, the fact that room service gives you an expected time of delivery, each villa having its own high speed wireless router; etc etc. these might not sound like a lot, but they really enhance the experience
- THE BEACH: yes, this is one of the most fantastic and beautiful private beaches in the world, you really feel like you are in heaven. and the water is actually very warm
- ATMOSPHERE: the entire environment signifies calm and tranquility. people are smiling, the water is so beautiful, theres a gorgeous sunset, our private pool has a gently flowing fountain, it really does just soak away your worries and make you forget whatever is waiting for you back home
So, long story short, this has been a perfect place for an extremely relaxing trip and we are already planning to make a reservation for next year.
That said, do I have concerns? Yes, absolutely - although the management seems very open to the fact that its only been open a few weeks so there are bound to be teething troubles. For example, the staff's english is a little basic still; the construction is still a couple of months away from being complete; and I think there are probably some villas which are not quite client-ready (our first villa seemed a little musty so we asked to change it to the paradise that we ended up in). Plus, I just don't know how it will work out as they grow and scale up to full occupancy - currently the occupancy appears to be relatively low since they are still finalizing construction - so everything is very easy (e.g. you can immediately get a buggy to transport you from your villa to the beach; you can easily get a deck chair on the beach, etc - not sure if this will be the case when it is full). Also, if you are looking for an actual hotel then this is not for you - you are in a villa and do need to take a buggy for 30 seconds to get to the beach or the restaurant. However, these are not concerns for us, and we cannot emphasize just how great this was.
I think you get the point. This place is not cheap, but it is a dream in the making......
I would not recommend the Four Seasons Resort if you are planning on traveling to Koh Samui, Thailand. I would recommend it if you are considering taking a beautiful, secluded, romantic, relaxing vacation anywhere in the world and looking to spend that time in the epitome of luxury.
On arrival, the reception was quite an experience and breathtaking, because of both the landscape and staff. From the moment you arrive you are in awe, yet you feel welcomed and comfortable.
The one bedroom villa we stayed in was spectacular- spacious, private, with phenomenal views and quality design. I won't tell you which villa for two reasons: one I don't want you occupying this villa when we return; and two because of the way they are constructed and situated within the hillside you will think that you are staying in the best villa no matter which one you are in. As I mentioned, the comfortable feeling you have on arrival quickly extends to settling in to your temporary home in the villa. It will take a lot of motivation to leave your "home" to explore even the beach or rest of the island. We appreciated and enjoyed every aspect and detail, from the fitted robes (and floor mats) and daily fresh fruit, to your personal pool and al fresco bath and shower; there are countless other exquisite examples of luxury too numerous to list. Someone has already done the work for you in dreaming up the perfect vacation living.
I would recommend taking brief evening trips to Fisherman's Village and Chaweng for a meal or two, but hurry back away from the tourist silliness.
The buffet breakfast was delightful and substantial- assortments of cheese, pastry, bread, meat, fish, and fruit- enjoying this while gazing out at astonishing views from high on the cliff. We dined at one of the restaurants for dinner (Pla Pla), which was top quality by any standard. (FYI- "pla" means fish if you are uncertain what is on the menu there). Compliments to the chef.
The beach is secluded, with soft sand, clean sea, a modest pool, and a cozy bar and restaurant nearby. The beach crew and bartenders/servers are extremely attentive, yet not imposing.
Other reviewers may disagree with my praise for the facilities, grounds, beach, food, and villas (though they'd be wrong). However, the quality of the staff cannot be misinterpreted: the service here is impeccable. Each member, regardless of their function, is genuinely friendly and helpful. They were also eager to receive feedback so that they can make your stay a better experience. We met the Resort Manager who convincingly wants to make his resort the ideal destination for any world traveler. There is a poignant example of his hospitality (thanks again, Alex). His mission and spirit of accommodation has clearly influenced the rest of the service team.
If you cannot afford to stay at the Four Seasons Resort Koh Samui during your next vacation, then take a shorter vacation and stay here. If you still cannot afford it, then save up money and wait to stay here. Your experience on this island, or anywhere else in the world, will differ significantly if you chose an alternative resort.
TripAdvisor Reviews Four Seasons Resort Koh Samui Thailand Ko Samui
Travel Blogs from Ko Samui
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